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NSW Health Care Complaints Commission

The Health Care Complaints Commission is an independent body that deals with complaints about health service providers in NSW. This includes complaints about hospitals, medical centers, doctors, nurses or any other health service provider.

The work is governed by the Health Care Complaints Act. The Commission independently assesses and where possible assists in resolving complaints. It can also investigate and prosecute serious complaints.

The Health Care Complaints Commission consults with the health professional councils in NSW when handling complaints about registered health practitioners, such as doctors, nurses or dental practitioners. In exercising our functions as an independent body, our primary objective is the protection of the health and safety of the public.

 

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Last reviewed: July 2013

Information from this partner

Found 54 results

Webinar recordings - health providers

This page contains links to recordings from webinars for Health Professionals held buy the Health Care Complaints Commission.

Read more on NSW Health Care Complaints Commission website

Frequently Asked Questions

Frequently Asked Questions

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Cancelled or Suspended Health Practitioners

The Commission is required to publish the names of health practitioners whose registration has been cancelled or suspended by a NSW Tribunal. The Commission issues media releases in relation to such decisions.

Read more on NSW Health Care Complaints Commission website

Audio Visual Information - What happens with complaints

This page shows an audio visual presentation about the Commission

Read more on NSW Health Care Complaints Commission website

Australian Charter of Healthcare Rights

Information by the Australian Commission on Quality and Safety in Health Care - Australian Charter of Healthcare Rights

Read more on NSW Health Care Complaints Commission website

Order Publications

Order Publications

Read more on NSW Health Care Complaints Commission website

Audio visual information with subtitles in sign language

Audio Visual Information with Subtitles

Read more on NSW Health Care Complaints Commission website

FAQs - I am required to appear as a witness

FAQs - I am required to appear as a witness

Read more on NSW Health Care Complaints Commission website

NSW Civil and Administrative Tribunal decisions

Overview of Tribunal Decisions

Read more on NSW Health Care Complaints Commission website

What happens if a complaint is made about me?

Who can make a complaint? Who and what can be complained about?

Read more on NSW Health Care Complaints Commission website

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