Contact us

If your injury or illness is critical or life threatening, call triple zero (000).

Health support

Online Symptom Checker

Use the healthdirect Symptom Checker to assess your symptoms in about 4 minutes and see if you need medical attention.

Speak to a registered nurse

Call healthdirect on 1800 022 222 (also known as 1800MEDICARE nationally and NURSE-ON-CALL in Victoria) about any health concern — 24 hours a day, 7 days a week.

Need extra support calling this number?

If you are d/Deaf, hard of hearing or find it hard to speak, call the National Relay Service on 1800 555 727 for support.

If English is not your main language and you need an interpreter, call TIS National on 131 450 and ask to be transferred to the helpline.

Mental health and domestic violence

Find phone numbers to call for support, information or someone to talk to when you need help.

Support numbers

Help, feedback and enquiries

Feedback and complaints

Every piece of feedback helps us provide better support for you and others.

Make a complaint
Give feedback or a compliment
Report a technical problem
Report fraud or misconduct

Service Finder listings

Personal information

Learn how to access or request a correction of your personal information on record with Healthdirect Australia.

Information partnership

Find out how to become an Information Partner.

General corporate enquiries

Get in touch if you are interested in connecting with us about opportunities, events and health system improvements.

Email communications@healthdirect.org.au

Media enquiries

Request information, comments or interviews.

User accounts and access

If you need help with your:

My Health Record, call 1800 723 471 or visit the My Health Record website
healthdirect user account, read the frequently asked questions