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Our privacy commitment

In our Privacy Policy, we describe the kinds of personal and sensitive information we collect, why we collect this information, and how we use, disclose, and protect the information that we hold.

You may be a member of the public, a health practitioner, or someone who has engaged with our corporate functions, such as an employee, contractor or stakeholder.

Please choose the part of the Policy that applies to you below, or read these frequently asked questions (FAQs).

I'm a member of the public

People who call our helplines or use the digital health information or tools on our websites, mobile applications or social media networks.

I'm a health practitioner

Health practitioners whose details have been provided to us, or who register their information as part of the National Health Services Directory (NHSD).

Healthdirect 24hr 7 days a week hotline

24 hour health advice you can count on

1800 022 222

Government Accredited with over 140 information partners

We are a government-funded service, providing quality, approved health information and advice

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Healthdirect Australia acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to the Traditional Owners and to Elders both past and present.