healthdirect provides free, trusted health information and advice, 24 hours a day, 7 days a week.
It's an emergency – what do I do?
If you think you need an ambulance or your injury or illness is critical or life threatening, call triple zero (000) for an ambulance immediately.
I need health advice – do you have a helpline?
Yes, we have. Call the helpline free* on 1800 022 222 (known as NURSE-ON-CALL in Victoria). Our registered nurses are available 24 hours a day, 7 days a week to provide advice when you're not sure what to do — whether you should see a local GP, manage the condition at home, or go to an emergency department.
The doctor's surgery is closed – can I still get help?
Yes, you can. Call the helpline free* on 1800 022 222 for information on where to go to get help in your area. If there are no GPs open near you, our registered nurses may offer you a call back or a video call from a GP who can provide advice.
I need help to access healthdirect
- If you have a hearing or speech impairment, call the National Relay Service on 1800 555 677 and ask to be transferred to healthdirect.
- If English is not your main language and you need an interpreter, call TIS National on 131 450 and ask to be transferred to healthdirect.
Can I get health advice online?
Yes, use healthdirect's online Symptom Checker. It will guide you through a set of easy questions to help you understand your symptoms and provide advice on what to do — whether you should see a local GP, manage the condition at home, or go to an emergency department.
Where's my nearest health service?
The healthdirect service finder gives you quick and easy access to Australia's most comprehensive directory of health services and providers. Search results are based on location, allowing you to find the closest doctor, pharmacy, physio, etc.
Where can I get reliable health information online?
The healthdirect website provides trusted online information about a huge range of health issues, including conditions, symptoms, treatments, the health service and more.
We work closely with Australia's leading health organisations and all our information goes through a comprehensive clinical review.
Does healthdirect have a mobile app?
The app provides convenient access to trusted health information and allows you to check your symptoms and find a health service at the tap of a key.
* call charges may apply from mobiles and payphones.
Last reviewed: August 2018