Healthdirect Free Australian health advice you can count on.

Medical problem? Call 1800 022 222. If you need urgent medical help, call triple zero immediately

healthdirect Australia is a free service where you can talk to a nurse or doctor who can help you know what to do.

beginning of content

Dementia Support Australia

Dementia Support Australia (DSA) is a free nationwide support service for people living with dementia and their carers.

Accredited consultants provide advice and recommendations to people who care for someone with dementia whose behaviours are a risk to themselves or others. Dementia Support Australia offers support 24 hours a day, 365 days a year throughout Australia.

Vision and mission

Dementia Support Australia aims to:

  • improve the quality of life and care for people with dementia and their carers;
  • up-skill, assist and support aged care providers in improving care for people with dementia and related behaviours; and
  • ensure care services for people with dementia are responsive to their individual and diverse needs and circumstances.

How Dementia Support Australia can help

DSA provides a three-level support service based on the needs of the person with dementia

  • Dementia Behaviour Management Advisory Service (DBMAS)
  • Severe Behaviour Response Teams (SBRT)
  • Needs Based Assessment Program which determines eligibility for the Specialist Dementia Care Program (SDCP)

Each support service can be accessed independently. DSA identifies the optimal service level for each client via a team of health professionals with extensive experience of supporting people living with dementia.

Information lines / help lines

Recommended links

Last reviewed: August 2021

Information from this partner

Found 27 results

Needs Based Assessment Program (NBA) - Dementia Support Australia

The NBA Program provides nationally consistent assessment for eligibility into the Specialist Dementia Care Program.

Read more on Dementia Support Australia website

Tips for Staying Connected During a Pandemic - Dementia Support Australia

Restrictions from visiting family members with dementia in aged care are in place due to COVID-19. It is important that people know there are ways to stay connected to those they are caring for.

Read more on Dementia Support Australia website

Helping Your Family Member with Dementia Move into Residential Aged Care - Dementia Support Australia

Adjusting to living in aged care can be especially difficult for an Aboriginal and Torres Strait Islander person who is living with dementia and may not understand why they cannot stay at home or be on Country. This helpsheet provides ideas to help your family member feel more at home in aged care and keep connection with family, community and country.

Read more on Dementia Support Australia website

How to Support Someone Living with Dementia who is Feeling Anxious Due to the Pandemic - Dementia Support Australia

If a person with dementia is anxious, carers may notice a change in their behaviour such as becoming irritable, being unusually quiet, asking for reassurance and not wanting to be alone. Anxiety can also cause unpleasant physical symptoms including shortness of breath, sweating, palpitations, stomach aches, or headaches.

Read more on Dementia Support Australia website

How to help a person with dementia who has pain - Dementia Support Australia

It is sometimes hard to know if a family member with dementia has pain because they might not want to talk about it, not want to appear weak, or they cannot talk about it. This helpsheet provides family and community with tips to recognise and understand pain, and some ideas that can help.

Read more on Dementia Support Australia website

Building Capacity - Dementia Support Australia

Capacity building: Increased competence through knowledge translation, knowledge acquisition, and group discussion.

Read more on Dementia Support Australia website

Who is Eligible? - Dementia Support Australia

Our clients are people living with dementia, care workers, health professionals and family carers who are supporting a person with dementia experiencing behaviours and psychological changes that are impacting their care.

Read more on Dementia Support Australia website

Engaging with Faith for People Living with Dementia - Dementia Support Australia

Faith related activities can help those living with dementia to promote a sense of belonging and support their spiritual life. This helpsheet provides some suggestions to stay connected spiritually in the weeks and months ahead.

Read more on Dementia Support Australia website

Providing Personalised Care for a Person Living with Dementia - Dementia Support Australia

Personal Care routines such as showering or using the toilet are private personal activities. When a person with dementia requires assistance with these activities this can be daunting and may lead to changes in behaviour.

Read more on Dementia Support Australia website

What to Consider When a Family Member is in Palliative Care During a Pandemic - Dementia Support Australia

When a person with dementia is reaching the end of their life family members often want and need to be by their side. For many family carers, due to measures to ensure the ongoing safety of everyone, face to face visits may no longer be possible but there are things that you can do.

Read more on Dementia Support Australia website

Healthdirect 24hr 7 days a week hotline

24 hour health advice you can count on

1800 022 222

Government Accredited with over 140 information partners

We are a government-funded service, providing quality, approved health information and advice

Australian Government, health department logo ACT Government logo New South Wales government, health department logo Northen Territory Government logo Government of South Australia, health department logo Tasmanian government logo Victorian government logo Government of Western Australia, health department logo