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Consumers Health Forum of Australia

The Consumers Health Forum of Australia (CHF) is the national peak body representing the interests of Australian healthcare consumers.

CHF member organisations reach Australian health consumers across a wide range of health interests and health system experiences. Its policy is developed through consultation with members, ensuring that CHF maintains a broad, representative, health consumer perspective. CHF values members' knowledge, experience and involvement.

CHF receives funding from the Australian Government as the peak national healthcare consumer organisation under the Health Peak and Advisory Bodies Programme.

Vision and mission

CHF’s vision is for a world class health and social care system centred on consumers and communities.

CHF draws on consumer and community knowledge to work to achieve safe, quality and timely healthcare for all Australians, supported by the best health information and systems the country can afford.

How Consumers Health Forum of Australia can help

CHF advocates for appropriate and equitable healthcare, undertaking consumer-based research and developing a consumer knowledge base. It identifies key issues in safety and quality of health services for consumers and works to raise the health literacy of consumers, health professionals and stakeholders.

CHF provides a national voice for health consumers and supports consumer participation in health policy and program decision making. It ensures consumers are part of the health conversation as effective advocates and leaders.

Programs, apps and tools

Recommended links

Last reviewed: March 2020

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