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Consumers Health Forum of Australia

The Consumers Health Forum of Australia (CHF) is the national peak body representing the interests of Australian healthcare consumers. CHF works to achieve safe, quality, timely healthcare for all Australians, supported by accessible health information and systems.

CHF does this by advocating for appropriate and equitable healthcare, undertaking consumer-based research and developing a consumer knowledge base. CHF identifies key issues in safety and quality of health services for consumers and works to raise the health literacy of consumers, health professionals and stakeholders. CHF provides a national voice for health consumers and supports consumer participation in health policy and program decision making.

CHF member organisations reach Australian health consumers across a wide range of health interests and health system experiences. CHF policy is developed through consultation with members, ensuring that CHF maintains a broad, representative, health consumer perspective.

CHF values members' knowledge, experience and involvement; the development of an integrated healthcare system that values the consumer experience; early intervention, prevention and early diagnosis; collaborative integrated healthcare; and working in partnership.

CHF is committed to being an active advocate in the ongoing development of Australian health policy and practice.

Recommended links

Last reviewed: November 2012

Information from this partner

Found 6 results

Understanding my tests

There are some useful website that provide information about some of the medical tests that your doctor might refer you for.

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Guide to our Health System

A guide for consumer representatives The Australian health care system is complex. Understanding funding arrangements, the role of statutory bodies and where to find reliable information to support your important work as a consumer representative is confusing. We hope you find this guide to the health system a useful resource. Please navigate this guide via the menu on the left.

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Introduction to OurHealth

What consumers – patients, their carers and their families – think about healthcare matters. The views and experiences of consumers can tell a lot about what works and what doesn’t, and how healthcare could be improved. We hope this website will help you find your way to useful information and health services and that you will have a say on how healthcare could be improved. Your voice is important – it can help make a difference.

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Using medicines

Medicines are an important part of healthcare. Here are some useful links to help you with your use of medicines

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Working with my healthcare team

Patients, carers and their families play an important part in ensuring the best healthcare is received. Better healthcare results if you work proactively with your health professionals. Here is some information that might help

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Understanding the Australian health system

Here are some links that will help you find information about the Australian health system

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