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Carers ACT

Carers ACT is the major provider of support for unpaid family and friend carers and the service delivery partner for Carer Gateway services in the ACT.

A member of the National Network of Carers Associations. Carers ACT is a nongovernment, not-for-profit organisation that relies on public and private sector funding to fulfill their mission.

Carers are family members or friends who provide unpaid care to people with disability, mental illness, chronic condition, terminal illness or who are frail-aged. There are 50,200 carers in the ACT.

Vision and mission

Carers ACT mission is to support, connect and empower carers to maintain their caring role and personal wellbeing with the vision of an ACT that values and supports caring families.

How Carers ACT can help

Carers ACT offers a range of services designed to support carers in their caring role through practical measures such as carer coaching, short-term replacement care when you need a break, counselling, support groups, educational workshops, social and therapeutic activities and advocacy.

Information / help lines

  • For carer support call 1800 422 737 Mon to Fri 8am to 5pm (Calls on weekends and public holiday and weekdays after 5pm and before 8am will automatically transfer to after-hours service)
  • Visit Carer Gateway or call 1800 422 737 8am to 5pm, Mon to Fri
  • Call 1800 422 737 to make an appointment with the Carer Gateway National Carers Counselling Program, Mon to Fri 9am to 6pm AEST. Counselling is offered face-to-face, via telephone, email and Skype, or in a group


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Last reviewed: May 2020

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