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Mind Australia

Mind Australia is one of the largest providers of mental health, psychosocial and dual disability support services, covering locations across Victoria, Queensland, South and Western Australia.

They provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. This includes helping people with the things that make them feel strong and healthy, such as being in control of their life, being resilient and participating in their community. They also work with people to address poverty, housing, education and employment. It is an approach to mental health and wellbeing that is based on a foundation of human rights and looks at the whole person in the context of their daily life.

Mind are the leading provider of Prevention and Recovery Care (PARC) residential recovery services (which are the least-restrictive, sub-acute mental health residential services) in Australia.

Vision and mission

Mind advocates for basic human rights for everyone; constantly challenging the stigma and discrimination experienced by people with mental health issues, and their service delivery complies with the legislated human rights frameworks.

How Mind can help

Mind offers practical and motivational assistance to help people gain better mental health and improve the quality of their lives, through:

  • helplines that provide information, guidance and referrals
  • outreach support that provides one-to-one practical help and motivational support
  • care coordination for those who need a lot of different health and social services
  • residential programs that provide a safe, supportive environment in which to work more intensively on recovery (both youth and adult)
  • psychological counselling and therapy
  • group activities offering social connection and mutual support
  • workshops that teach new skills for managing health and wellbeing
  • online forums where peers can share their insights and support each other
  • support for families and carers so they can have some respite from the demands of caring.

Mind staff work hard to engage with families, friends and other carers to involve them in decisions about their loved one’s care. Mind also provides friendly, reliable support to people, helping make a positive difference to their lives.

Information / help lines

  • Call 1300 286 463 Mon to Fri, 9am to 5pm AEST for Mind Connect service information and referral to counselling, coaching and peer support services
  • Call 1300 554 660 Mon to Fri, 9am to 5pm AEST for the Carer Helpline
  • Call 1300 054 284 Mon to Fri, 9am to 5pm AEST for Mind Equality Centre, servicing the LGBTIQ community in Victoria.

Recommended links

Last reviewed: June 2020

Information from this partner

Found 10 results

What is depression? A Mind Australia explainer for young people | Mind Australia

Staff from the Mind-managed headspace services in Greensborough and Plenty Valley discuss depression, how to identify the warning signs and when to seek help. This project was conducted in partnership with The City of Whittlesea Youth Advisory Council.  This article is an edited excerpt from a video interview.  By Ursa Jensen and Alicia Hodgson. Ursa is a Community Engagement Team Leader with qualifications in counselling.   

Read more on Mind Australia website

Family, Friends and Carers Support - Victoria | Mind Australia

Mind works with young people caring for someone with mental health and wellbeing concerns or drug and alcohol addiction to develop support that is relevant to their needs.

Read more on Mind Australia website

My Better Life | Mind Australia

Mind Australia practitioners provide practical day-to-day and motivational support to help our clients develop the skills they need to move on, thrive, and improve the quality of their lives. We recognise that every recovery journey is unique and requires choice, flexibility and individualised client care. Mind has developed the My Better ® Life model to provide our clients with just that.  

Read more on Mind Australia website

Contact us | Mind Australia

What is Mind Connect?Mind Connect is the virtual front door of Mind – our dedicated Customer Service Team which is available from 9am-5pm Monday to Friday to answer your calls and respond to your email queries. 

Read more on Mind Australia website

Youth Psychosocial Support Packages - Perth metropolitan area | Mind Australia

The Youth Psychosocial Support Package provides intensive outreach support for young people aged 16-24 in the Perth metropolitan area who have moderate to severe mental health issues, with or without co-occurring AOD issues.

Read more on Mind Australia website

Access to free and immediate support for mental illness | Mind Australia

New Mental Health & Wellbeing Hubs are now operating across Victoria, making it easier for Victorians to access free and immediate support for mental illness.The hubs provide Victorians with easier access to mental health support as they continue to navigate through the impacts of the pandemic.The hubs provide a mix of free face-to-face support, telehealth, mobile outreach and online delivery services.What do the hubs do?The Mental Health & Wellbeing Hubs are available to Victorians of all ages who have any mental health or wellbeing concerns.

Read more on Mind Australia website

Support for you | Mind Australia

The more you look after yourself, the better you feel and the stronger you are. Making even small improvements in things like getting enough sleep, relaxing, doing a bit of exercise and eating and drinking as healthily as you can make a big, positive difference.You knew that already.But we’re all human, and sometimes – because you’re ill, you’re tired or you just can’t see the point – you can’t be bothered to take proper care of yourself.Be bothered. You’re worth it. That’s the point.

Read more on Mind Australia website

Learn about the system | Mind Australia

The National Disability Insurance Scheme (NDIS) provides support for people with disability, including disability related to a mental health condition. It puts people at the centre of making decisions about their life and it supports them to achieve their goals.

Read more on Mind Australia website

Support for carers | Mind Australia

The carers, family, kin and supporters of people living with mental ill-health can be helpful partners in both their care and recovery.

Read more on Mind Australia website

Service finder | Mind Australia

Mind Recovery College - Australia Helps participants to build a more positive, connected and purposeful life through short courses designed to build knowledge, skills and awareness

Read more on Mind Australia website

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