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Mind Australia

Mind Australia is one of the largest providers of mental health, psychosocial and dual disability support services, covering locations across Victoria, Queensland, South and Western Australia.

They provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. This includes helping people with the things that make them feel strong and healthy, such as being in control of their life, being resilient and participating in their community. They also work with people to address poverty, housing, education and employment. It is an approach to mental health and wellbeing that is based on a foundation of human rights and looks at the whole person in the context of their daily life.

Mind are the leading provider of Prevention and Recovery Care (PARC) residential recovery services (which are the least-restrictive, sub-acute mental health residential services) in Australia.

Vision and mission

Mind advocates for basic human rights for everyone; constantly challenging the stigma and discrimination experienced by people with mental health issues, and their service delivery complies with the legislated human rights frameworks.

How Mind can help

Mind offers practical and motivational assistance to help people gain better mental health and improve the quality of their lives, through:

  • helplines that provide information, guidance and referrals
  • outreach support that provides one-to-one practical help and motivational support
  • care coordination for those who need a lot of different health and social services
  • residential programs that provide a safe, supportive environment in which to work more intensively on recovery (both youth and adult)
  • psychological counselling and therapy
  • group activities offering social connection and mutual support
  • workshops that teach new skills for managing health and wellbeing
  • online forums where peers can share their insights and support each other
  • support for families and carers so they can have some respite from the demands of caring.

Mind staff work hard to engage with families, friends and other carers to involve them in decisions about their loved one’s care. Mind also provides friendly, reliable support to people, helping make a positive difference to their lives.

Information / help lines

  • Call 1300 286 463 Mon to Fri, 9am to 5pm AEST for Mind Connect service information and referral to counselling, coaching and peer support services
  • Call 1300 554 660 Mon to Fri, 9am to 5pm AEST for the Carer Helpline
  • Call 1300 054 284 Mon to Fri, 9am to 5pm AEST for Mind Equality Centre, servicing the LGBTIQ community in Victoria.

Recommended links

Last reviewed: June 2020

Information from this partner

Found 11 results

Carers | Mind Australia

The relatives and friends of people living with mental ill-health can be helpful partners in both their care and recovery. Of course, carers have their own needs, including information to support them in their caring role and about maintaining their own health and wellbeing.

Read more on Mind Australia website

Recovery | Mind Australia

Recovery is often described as a journey of personal discovery which includes new learning on how to live well. Mental health recovery is a unique experience to each person, and is possible for everyone. Here we share some information we think you might find useful to your own recovery journey.

Read more on Mind Australia website

Calming your mind | Mind Australia

Meditation is a good way of calming your mind. It simply means focusing your attention to reach a state of clear thinking and concentration.

Read more on Mind Australia website

Financial welfare | Mind Australia

Living withmental ill-healthcan mean making ends meet can be difficult especially if youre trying to get by on a low income. Money can be a big worry, but theres a lot you can do to make it a smaller worry once you decide to take control and take action. This includes:

Read more on Mind Australia website

What Mind does | Mind Australia

Mind Australia Limited is one of the country's leading community-managed specialist mental health service providers. We have been supporting people dealing with the day-to-day impacts of mental illness, as well as their families, friends and carers for 40 years.

Read more on Mind Australia website

Supported decision making and advance statements | Mind Australia

Supported decision making is mainly for people who become unwell and might need compulsory treatment. Supported decision making can include:

Read more on Mind Australia website

Our evidence base | Mind Australia

At Mind, we invest in research and pay attention to developing our practice so that it is up-to-date with the latest evidence. In this section, you will find our published frameworks and documents that guide our practice. You will also find some of the literature published by others that we think is an important reference, and our own published research reports and presentations.

Read more on Mind Australia website

Housing | Mind Australia

Having somewhere to live is vital for your health and wellbeing. Sadly, the experience of mental illness can also lead to poor housing and even homelessness. Here are some resources to increase your ability to find somewhere safe to live.

Read more on Mind Australia website

The NDIS | Mind Australia

The National Disability Insurance Scheme (NDIS) is a new way of providing support for people with disability, including disability related to a mental health condition.It puts people at the centre of making decisions about their life and it supports them to achieve their goals. Once a person is accepted into the scheme, they can stay in the scheme and continue to get a package of supports.

Read more on Mind Australia website

Appointments with care providers | Mind Australia

Sometimes when you have appointments with GPs, psychiatrists or other allied health workers, you can be so busy trying to remember some of the things you wanted to talk about that you forget all the other things you wanted to talk about. Also, professionals get so used to using jargon or technical language that it can be difficult to understand what theyre talking about. But there are some very simple things you can do that will help you get the best out of appointments. 1. Before you go, prepare Think about the following:

Read more on Mind Australia website

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