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Health Complaints Commissioner Victoria

The Victorian Health Complaints Commissioner is an independent and impartial statutory body that derives its powers and functions from the Health Complaints Act 2016.

Vision and mission

The Victorian Health Complaints Commissioner works with all Victorians towards safe and ethical healthcare through their commitment to independent, impartial and effective complaint handling and regulatory action.

How Victorian Health Complaints Commissioner can help

Their purpose is to facilitate complaint resolution and protect the public from harm by enhancing the quality and safety of health services.

Information lines / help lines

  • Call the Customer Support Line on 1300 582 113 Mon to Fri, 9am to 5pm AEST
  • Make a complaint online here

Recommended links

Last reviewed: April 2022

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