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QLife

QLife is Australia’s first national peer support and referral service for people of diverse sexes, genders, and sexualities. QLife provides free peer supported nation-wide early intervention, telephone, and web-based services to support lesbian, gay, bisexual, transgender and intersex (LGBTIQ+) people of all ages.

QLife enable their communities to work towards their own better health outcomes by providing a place to talk about mental health, relationships, body image, isolation, coming out and a whole host of other concerns.

They bring together and enhance the work of their four state-based partner agencies, based in capital cities across Australia.

LGBTIQ+ Health Australia works in collaboration with four state-based partner organisations who deliver the services. Each of the partner organisations has a long history of providing counselling and support within their local LGBTI communities. The QLife partner organisations are: Diverse Voices in QLD, Living Proud in WA, Switchboard in Vic, and Twenty10 (incorporating GLCS) in NSW.

Vision and mission

The Qlife service serves to communicate to people within the LGBTI community that they are not alone, and are deserving of support and resources.

How QLife can help

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings, or relationships.

QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community member across the country. Their services are for LGBTI individuals, their families and health professionals in Australia.

Beyond the telephone, QLife offers webchat for people who prefer online interactions or for whom the phone is impractical.

Helpline / information lines

  • Call 1800 184 527 (3pm – 12am (midnight) every day)
  • Chat online to QLife
  • Check the website for more details

Recommended links

Last reviewed: December 2021

Information from this partner

Found 30 results

Gender diversity - a QLife guide for health professionals

Many people assume that gender is binary; that all people are women or men. However, gender can more accurately be thought of as a colour palette, with many possible shades of identity and subtle expressions of gender far beyond only woman or man.

Read more on QLife website

Relationships - a QLife guide for health professionals

The relationships of Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) people are diverse and varied. LGBTI people have relationships as spouses, partners, friends, carers, children, parents, neighbours and co-workers and may bring issues in any of these relationship areas to counselling.

Read more on QLife website

Young people - QLife guide tip sheet

Social conditions for the acceptance of LGBTI (lesbian, gay, bisexual, transgender and intersex) people have improved dramatically in Australia in recent years.

Read more on QLife website

Intersex - a QLife guide for health professionals

People are born with many kinds of bodies, and natural differences in sex characteristics are far more common than might be widely recognised. Intersex is an umbrella term for a wide range of natural variations, including genetic, hormonal or physical sex characteristics.

Read more on QLife website

Families - a QLife Guide for health professionals

Families and connection to loved ones are central to the well-being of lesbian, gay, bisexual, transgender and intersex (LGBTI) people just as they are for non-LGBTI people.

Read more on QLife website

Self-worth - a QLife guide for health professionals

For a long time in Australia, lesbian, gay, bisexual, transgender and intersex (LGBTI) people have been actively and passively excluded from many aspects of social, cultural, occupational, religious and family life.

Read more on QLife website

Resilience - a QLife guide for health professionals

Resilience is the capacity to cope with change and challenges, as well as the ability to bounce back following hardship or during difficult times.

Read more on QLife website

Bisexuality - a QLife guide for health professionals

Bisexual people are attracted to people of multiple genders and these attractions may be fluid over time.

Read more on QLife website

Coming out, inviting in and disclosure

‘Coming out’ typically refers to acknowledging one’s sexuality or samegender attractions to oneself and disclosing this to others.

Read more on QLife website

Online Environments - a QLife guide for health professionals

The emergence of the internet as a major part of daily life is swiftly changing avenues of social connection, access to information, doing business and accessing health care services.

Read more on QLife website

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