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How to help someone who is misusing drugs or alcohol

13-minute read

If someone has taken drugs or alcohol and may cause harm to themselves or others, or is very unwell, call triple zero (000) and ask for an ambulance.

Key facts

  • Drug and alcohol use is common in Australia.
  • If you are concerned that a friend or family member is being affected by drugs or alcohol, let them know and offer support.
  • Avoid being judgemental when discussing a person's drug or alcohol use.
  • There are many services that can support people with drug or alcohol problems.
  • It's the person's decision whether they seek help for drug or alcohol misuse, but your support can be very helpful.

What is drug or alcohol misuse?

Drug and alcohol misuse is when drug and alcohol use become a problem. Misuse can involve:

Drug or alcohol use can become a problem when it starts to affect a person’s judgement, relationships or general health and wellbeing. It can cause them to neglect other responsibilities such as school, work or family.

Drugs are substances that affect how the body or brain functions. Illegal drugs such as ecstasy and heroin can be harmful. Unlike prescription medicines, there is no government organisation that regulates the quality or amount of active ingredients in illegal drugs. This means that someone using them can’t know how strong the drug is or what is actually in it.

Alcohol is a legal drug that can be harmful if taken in large amounts or for a long time. Medicines that have been prescribed by a doctor can also be harmful if they aren’t taken as directed or are taken for non-medical reasons.

Drug and alcohol misuse is common. More than 1 in 4 adults and 1 in 3 young adults in Australia drink alcohol at risky levels. About 2 in 5 people in Australia have used an illegal drug at some point in their lives, including taking pharmaceutical medicines for non-medical purposes.

How do I know if someone needs help for their drug or alcohol use?

It can be difficult to tell if a person is taking unsafe levels of drugs or alcohol, especially if they’re trying to hide their drug or alcohol use.

Some drugs can show noticeable physical symptoms including:

A person may be misusing drugs or alcohol if their use leads to:

Drugs or alcohol use may be a problem if someone:

Remember that these signs aren’t always related to drug use. If you aren’t sure whether a person is misusing drugs or alcohol, or needs help for another problem, start a conversation to see if they’re OK.

This is especially true if you spend time with young people who may be coping with the challenges of adolescence.

How do I start a conversation about someone's drug or alcohol use?

Here are some tips to start a conversation with your loved one about their drug and alcohol use.

Prepare for the chat:

Having the conversation:

The person may not agree that their alcohol or drug use is a problem and might become defensive or angry. If this happens, you haven’t failed — the person may need more time to think about what you discussed.

What should I not say to someone about their drug or alcohol use?

When speaking with someone about their drug or alcohol use try to avoid:

When speaking to someone about their drug use, listen respectfully to their views, and respond calmly. The tone and the type of language you use is important and can influence how the person responds to your concerns.

How do I supporting someone who has a drug or alcohol problem?

There are many services available to help people who are struggling with drugs or alcohol. If the person is interested in professional help, you can help them find a local drug and alcohol treatment service.

Here are some tips to help support someone with a drug or alcohol problem:

Drug and alcohol treatment and recovery take time, and many people don't succeed the first time they try to quit.

If you're concerned that the person may overdose on an opioid, you can access naloxone (a medicine that can temporarily reverse the effects of an opioid overdose) for free and without a prescription through the Australian Government's Take Home Naloxone program.

What if the person doesn’t want help for drugs or alcohol?

Ultimately, it’s the person’s decision whether to seek professional help. Sometimes even the best efforts aren’t enough to make them stop.

Here are some tips if the person doesn’t want help to reduce their drug or alcohol use:

Find a needle and syringe program in your state or territory.

FIND A HEALTH SERVICE — The Service Finder can help you find doctors, pharmacies, hospitals and other health services.

How can I look after myself while supporting someone?

Supporting a friend or family member with a drug or alcohol misuse problem can be difficult.

Here are some tips to help you look after yourself:

When should I see a doctor?

You should see a doctor if you feel that you have a problem with drugs or alcohol. It takes courage to admit that you may have a problem. Getting help is an important first step to make a change.

You should also seek urgent medical help for someone who seems dangerously affected by drugs or alcohol.

Signs of an unusual or dangerous reaction to a drug can include:

You might also notice that the person has:

It’s important to seek immediate medical attention even if you’re worried the person might get into trouble for taking illegal drugs.

Paramedics will notify police if there is a risk to their or the person’s own safety, the safety of others or if someone dies. Paramedics will also notify a person’s parent or guardian if they are under 18 and are taken to hospital.

If a person becomes aggressive or violent after consuming drugs or alcohol, and your own safety is at risk, don’t stay with them. You can still help the person by calling triple zero (000) once you’re in a safe place.

If a person is having an unusual reaction to a drug — or if you’re worried about your own or others’ safety — call triple zero (000) immediately.

Resources and support

There are many organisations, services and resources that have further information or support hotlines such as:

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