Healthdirect Free Australian health advice you can count on.

Medical problem? Call 1800 022 222. If you need urgent medical help, call triple zero immediately

healthdirect Australia is a free service where you can talk to a nurse or doctor who can help you know what to do.

beginning of content

About My Health Record

9-minute read

Key facts

  • My Health Record is a secure digital place to store health information, including vaccinations, prescriptions and emergency contacts.
  • It’s available to anyone in Australia who has Medicare or an individual healthcare identifier (IHI). You need a myGov account to access your record.
  • Your My Health Record can only be seen by you, your healthcare providers and anyone else you choose to share it with.
  • You can get proof of vaccinations from My Health Record, including your COVID-19 digital certificate. In some cases your COVID-19 test results will be in your record.
  • My Health Record helps you navigate your health through all phases of life, from birth through to the teenage years and into older age.

What is My Health Record?

My Health Record is a secure digital record of your healthcare information.

This information might include details of your medical conditions and treatments, medicines you take, your allergies, and test or scan results. Your healthcare providers, such as doctors, specialists and hospital staff, can check your My Health Record when they need to.

Both you and your healthcare providers can add information to your record. You can also choose to have Medicare information added to your record, which includes immunisations information from the Australian Immunisation Register (AIR).

You can download your immunisation history statement or COVID-19 digital certificate if you need proof of vaccinations — including COVID-19 vaccinations.

Your record can only be seen by you, your healthcare providers and any people you choose to share it with.

Accessible from anywhere, My Health Record can help you in emergencies or when you’re travelling. If you can’t leave the house and are having a telehealth consultation, your healthcare provider can check your My Health Record.

Every Australian now has a My Health Record unless they ‘opted out’ before the end of January 2019 or cancelled their record.

What’s added to My Health Record?

My Health Record can store your:

Your My Health Record doesn't replace any of your existing health records, or the need to have regular conversations with your healthcare providers. Your healthcare providers will still keep their own medical records.

When you first access your record, there may be little or no information in it. Ask your GP to add a summary of your medical history to your My Health Record next time you see them.

Why should I have a My Heath Record?

The information in your My Health Record gives healthcare providers a more complete picture of your health so they can give you the best care — whichever stage of life you’re in.

During pregnancy and childhood

During pregnancy, you may see many healthcare providers and have various tests and scans, which can be difficult to keep track of. Access to all that information will give your baby the best start in life.

When you register your newborn for Medicare, you can get a My Health Record for them, as well. Babies develop quickly, and healthcare providers can update your child’s record with immunisations, any possible allergies and more. You can also add details of your child’s milestone developments.

Once a child turns 14, they can control their own My Health Record. They can give access to their parents or another trusted person if they wish to help them manage it.

Later in life

My Health Record is available wherever you go, so you don’t need to remember previous appointment or test dates, medicine names or dosages, or carry health documents such as prescriptions.

If your health situation changes, healthcare providers can add this information to your My Health Record.

You can add your advance care planning document to your My Health Record or the contact details of your advance care document custodian. If you are unable to make decisions for yourself, an authorised representative can be appointed to manage your My Health Record on your behalf.

In an emergency

In a medical emergency, healthcare providers can give you better care quickly if they can see your, or your child’s, My Health Record.

You can add emergency contact details to your record so, if you can’t communicate, healthcare providers know who to contact in an emergency situation.

Is My Health Record secure?

The Australian Government protects the information in your My Health Record using a range of security controls.

There are also strict regulations about who can see or use your, or your child’s, My Health Record. This protects your health information from misuse.

All documents in My Health Record are set to ‘general access’ for healthcare providers by default. This means that any providers involved in your care can see this information. You can change your access controls at any time.

You can see details of who has accessed your My Health Record at any time. If you want to restrict access, you can set a record access code or limited document access code. You can also set SMS or email notifications so you know when certain information is added to your record, or when your record has been accessed by a healthcare organisation for the first time.

You can take further steps to secure your information by:

  • using a strong passphrase and setting up security questions or an access code
  • checking your My Health Record often using a secure connection
  • reviewing your My Health Record access log to see who has accessed your information
  • turning on automatic updates on your device so your system is as secure as possible
  • manually entering login details instead of clicking on links or attachments contained in emails to avoid scams

Does My Health Record help with COVID-19 vaccinations?

You can get proof of your COVID-19 vaccinations from My Health Record. Your immunisation information will automatically be added to your record — unless you change this in your settings.

Your COVID-19 digital certificate is available on My Health Record, as well.

COVID-19 test results can also be added to your My Health Record, depending on the healthcare organisation that conducted the test.

How do I get a My Health Record?

Every eligible Australian has a My Health Record unless they have chosen not to have one (‘opting out’).

To access your My Health Record, you first need to link it to your MyGov account. See 'How do I access My Health Record?' below.

If you are new to Australia, a My Health Record will be created for you when you register for Medicare. You can indicate on the Medicare enrolment form if you do not want one.

If you opted out of having a My Health Record, or deleted your previous record, you can register for a new My Health Record at any time. You can do this:

  • online by linking the My Health Record service to myGov. If you don't have a myGov account, you will need to create one first.
  • by phone — call 1800 723 471 and choose Option 1
  • by asking your healthcare provider to help you

Watch this video from the Australian Digital Health Agency to learn more about accessing, and managing, your My Health Record.


How do I get a My Health Record if I don’t have Medicare?

People who are not eligible for Medicare can apply for a My Health Record once they have an individual healthcare identifier (IHI).

You can request an IHI from Services Australia.

Find out more about getting a My Health Record without a Medicare or DVA (Department of Veterans' Affairs) card here.

How do I access My Health Record?

You need to have a myGov account to access your My Health Record.

Log in to myGov online and link your My Health Record by selecting it from the ‘Link My Services’ list. (Use this link to create a myGov account if you don’t already have one.)

Once you've linked your My Health Record, you can upload, view and add or manage your health information securely online from any device. You can also view your information using a mobile app.

Go here for information about other apps authorised to connect with My Health Record.

If you don't have internet access, you can call the My Health Record helpline on 1800 723 471 to access your information. Helpline staff can tell you which documents are in your My Health Record but not what each document contains.

Where can I get more information?

For more information, or to cancel your My Health Record, go to the My Health Record page on digitalhealth.gov.au or call 1800 723 471.

If you decide to cancel your My Health Record, all information — including any backups — will be permanently deleted.

You can also read more about My Health Record privacy controls and how to make complaints on the Office of The Australian Information Commissioner website.

Learn more here about the development and quality assurance of healthdirect content.

Last reviewed: August 2021


Back To Top

Need more information?

These trusted information partners have more on this topic.

Top results

Child and Family Health Service • Blue Book

The Blue Book is given to all parents of newborns in South Australia

Read more on Child and Family Health Service website

Blue Book - Maternal, child and family health

The 'Blue Book' is another name for the Personal Health Record. This booklet, bound in a blue plastic cover, is produced by the NSW Ministry of Health, and is given to all parents in NSW after the birth of a baby.

Read more on NSW Health website

Health checks for babies

Shortly before or after your baby is born, you'll be given a Child Health Record booklet. In Australia, this usually has a blue cover and is often called 'the blue book'.

Read more on Pregnancy, Birth & Baby website

My Health Record

People seeking care in Australia can choose to register for an eHealth record.

Read more on WA Health website

My Health record (national electronic health record) | Queensland Health

A secure online summary of an individual’s important health information, including allergies, medical conditions and treatments, prescribed medications and test or scan reports.

Read more on Queensland Health website

Infant health record

Your baby’s infant health record is an important book in which to record details of their health, growth and development. Ensure you take it to all your baby’s appointments. Find out more here.

Read more on Pregnancy, Birth & Baby website

Child and family health: Frequently asked questions - Maternal, child and family health

Child and family health: Frequently asked questions.

Read more on NSW Health website

Reading your results - Lab Tests Online AU

This page aggregates information that directly links to Lab Tests Online.

Read more on Lab Tests Online AU website

Records and paperwork for maternal health care and babies - Better Health Channel

When you are having a baby in Victoria, there are various records and other documents that need to be accessed, created or completed.

Read more on Better Health Channel website

Your rights as a hospital patient - NT.GOV.AU

Rights, responsibilities and how to make a complaint as a patient in the Northern Territory.

Read more on NT Health website

Healthdirect 24hr 7 days a week hotline

24 hour health advice you can count on

1800 022 222

Government Accredited with over 140 information partners

We are a government-funded service, providing quality, approved health information and advice

Australian Government, health department logo ACT Government logo New South Wales government, health department logo Northen Territory Government logo Government of South Australia, health department logo Tasmanian government logo Victorian government logo Government of Western Australia, health department logo