Healthdirect Free Australian health advice you can count on.

Medical problem? Call 1800 022 222. If you need urgent medical help, call triple zero immediately

healthdirect Australia is a free service where you can talk to a nurse or doctor who can help you know what to do.

My Health Record is a secure online summary of your health records

My Health Record is a secure online summary of your health records
beginning of content

My Health Record

6-minute read

My Health Record is the national digital health record system. It allows you to share your health information with doctors, hospitals and other healthcare providers if you want to.

What is My Health Record?

My Health Record is a secure online summary of your health information. You can control what goes into it and who is allowed to access it. You can choose to share your health information with your doctors, hospitals and other healthcare providers.

By the end of 2018, every Australian will have a My Health Record, unless they choose not to have one.

If you don’t want a My Health Record, you must register your choice by 15 November 2018, during the opt-out period. For more information, go to the My Health Record website.

Benefits of having a My Health Record

Access

All documents in My Health Record are set to general access for healthcare providers by default. This means any providers who are involved in your care can see this information. You can change your access controls at any time. You can access your health information if you have an internet connection.

Safety

In a medical emergency, seeing your health information can help healthcare providers quickly provide the best possible care. Information about allergies, adverse reactions and medical conditions helps healthcare providers give you better advice and treatment. If you have set an access code for your My Health Record and there is a serious threat to your life, health or safety, emergency access to your record may be provided.

Convenience

If you have a My Health Record, you won't necessarily need to remember every single detail of your health history — such as your medicines, conditions and test results — which could be useful if you need to give this information to several healthcare providers. However, having information available in your My Health Record does not replace the need to have a conversation with your doctor to obtain an update on your medical history and/or current medications. The same applies to your children's health, with My Health Record recording immunisations and medical tests if you wish.

Security

You can control who sees what information. There are strict regulations about who can see or use your My Health Record. This protects your health information from misuse or loss.

What is included in your My Health Record?

Your My Health Record can include:

  • a record written by your doctor
  • details of medicines prescribed for you
  • specialist and referral documents
  • details of allergies and adverse reactions
  • an immunisations history
  • diagnostic imaging reports (like ultrasound or x-ray results)
  • pathology reports (like blood tests)
  • hospital discharge information
  • your Medicare claims history
  • your indigenous, veteran and Australian defence force status
  • your decision about organ donation
  • your wishes about your healthcare if you become too unwell to communicate (sometimes called a ‘living will’ or ‘advanced care planning’ documents)
  • contact numbers and emergency contact details
  • other personal health notes – you or a nominated representative can enter notes to keep track of your own health, like a health diary. Healthcare providers can’t see these notes.

Your My Health Record doesn't replace any of your existing health records. Your doctors will still keep their own notes.

You can hide or un-hide documents and information stored on your My Health Record. Once hidden, information will not be accessible to others, even in an emergency.

The Child Development section of your child's My Health Record is similar to the paper-based Baby Book. It has information about early health, growth and development, such as:

  • personal measurements
  • an immunisations and health checks history
  • questionnaires about growth and development
  • parental observations
  • information for parents
  • health check questionnaires (for NSW and Tasmania)
  • emergency contact information

How to register for My Health Record

By the end of 2018, every Australian will have a My Health Record, unless they choose not to have one before 15 November 2018.

You can register for a My Health Record before then in several ways:

  • online via the My Health Record website — you will need to create a MyGov account or log in to your existing account to register for My Health Record
  • by phone, by calling 1800 723 471 and choosing option 1
  • in person at a Medicare service centre
  • by completing a registration application form, available from a Medicare service centre or from the My Health Record website and posting it to GPO Box 9942 in your capital city
  • by asking your healthcare provider to help you

If you are registering a child, you must have parental responsibility for them and the child must be listed on your Medicare card. If this is not the case, you will need to apply in writing.

You can register a child who is not on your Medicare card:

  • in person at a Medicare service centre
  • when completing the Newborn Child Claim form — provided to all new parents
  • by asking your healthcare provider to help you

People in Nepean Blue Mountains and northern Queensland had My Health Records automatically created for them as part of the trials of My Health Record. These residents can now cancel their My Health Record if they want to (see below).

How can I view and manage My Health Record?

You can access your My Health Record with an internet browser and your myGov username and password. These are created when you register for myGov online. If you don't have a myGov account, you will need to create one to see and use your My Health Record online.

If you don't have internet access, you can call the My Health Record helpline on 1800 723 471 to access your information. Helpline staff can tell you which documents are in your My Health Record but not what each document contains.

The Childhood Development section of your child's My Health Record can also be accessed through the ‘My Child's eHealth record' mobile app. The app is available from the Apple App Store and Google Play. Before you can use the mobile app, you must have registered your child (and yourself) for a My Health Record.

There are also other apps authorised to connect with My Health Record.

Do I want a My Health Record?

Having a My Health Record could make an enormous difference in an emergency if you cannot speak for yourself, or when you're away on holidays and need to see a doctor who is not familiar with you.

But it is not compulsory, and you can choose not to have one. If you haven't already created one yourself and you would prefer not to participate, you'll need to opt out by 15 November 2018. Otherwise, a My Health Record will be created for you automatically.

You can learn more from the My Health Record website or you can call their helpline on 1800 723 471.

You can also watch this video for more information on how My Health Record can benefit you.

If you already have a My Health Record it is possible to cancel it for any reason:

  • by visiting the My Health Record website
  • by calling the My Health Record helpline on 1800 723 471
  • by visiting a Medicare service centre

More information and help

You can get more information:

Last reviewed: June 2018

Need more information?

These trusted information partners have more on this topic.

Top results

Healthcare Identifiers - Australian Government Department of Human Services

A number that identifies you for healthcare purposes.

Read more on Medicare website

Reducing medication errors at transitions of care is everyones business | Australian Prescriber

Medication errors are common when people move between different parts of the health system. How can mistakes be avoided?

Read more on Australian Prescriber website

Dementia Australia | Better ways of diagnosing dementia

Developing better and more accurate methods of diagnosis is an important research focus. Currently there is no single test that can accurately diagnose dementia. A detailed medical history, memory and thinking tests (called neuropsychological or cognitive tests), laboratory tests and brain scans are typically used in the diagnosis process.

Read more on Dementia Australia website

What tests will I have? - An Asthma Australia site

There is no single test to diagnose severe asthma. Everyone with asthma is different, so the tests may vary depending on your individual asthma symptoms, medical history and any other conditions that your doctor needs to assess or rule out.

Read more on Asthma Australia website

Child Personal Health Record (blue book)

The 'Blue Book' is another name for the Personal Health Record. This booklet, bound in a blue plastic cover, is produced by the NSW Ministry of Health, and is given to all parents in NSWafter the birth of a baby.

Read more on NSW Health website

eHealth support for rural families

Here is a trusted listing of health support resources available online, via video or by the telephone for children and families living in the country areas.

Read more on Pregnancy, Birth & Baby website

Healthdirect 24hr 7 days a week hotline

24 hour health advice and information you can count on

1800 022 222

Government Accredited with over 140 information partners

We are a government-funded service, providing quality, approved health information

Australian Government, health department logo ACT Government logo New South Wales government, health department logo Northen Territory Government logo Government of South Australia, health department logo Tasmanian government logo Government of Western Australia, health department logo