Facial nerve palsy factsheet

Facial droop is when your face muscles are not working properly.
Your face may look asymmetrical (uneven). You may have trouble moving your eyes and mouth.
Facial droop can affect one or both sides of your face.
The symptoms associated with facial droop depend on its cause. The main symptoms of facial droop are:
Bell's palsy symptoms usually appear quickly (often overnight) and get better gradually. Symptoms may include:

Facial droop to the left side of the face involving the left side of the mouth and left eye.
Facial droop caused by a brain tumour normally develops slowly. A brain tumour can cause other symptoms including:
If you have any of the stroke symptoms below, no matter how long they last, call triple zero (000) immediately and ask for an ambulance. If calling triple zero (000) does not work on your mobile phone, try calling 112.
In the case of a stroke, facial droop usually comes on suddenly. Other muscles on one side of your body might also be affected.
Stroke symptoms can include:
Facial droop can be caused by conditions that:
This damage can be temporary or permanent.
A common cause of facial droop is Bell's palsy. This occurs when a nerve in your face called the facial nerve is inflamed. This is usually due to an infection with a virus.
Bell's palsy is usually temporary. But it can take up to a year for your face to return to normal.
Facial droop can be caused by tumours, such as a brain tumour. The tumour can press on your facial nerve.
A stroke can also cause facial droop. A stroke is when blood is blocked from reaching a part of your brain.
Sometimes babies are born with facial droop (Opens in new tab), also known as facial nerve palsy.
Other causes of facial droop can include:
If you have a facial droop, your doctor will examine your face and look at how it moves. They will also do a full neurological examination. Some causes of facial droop are more common in older people.
Your doctor may order tests to diagnose the cause of your facial droop, including:
If you have a facial droop that appears gradually, see your doctor immediately, or go to your nearest emergency department.
Call triple zero (000) immediately and ask for an ambulance if you:
Even if your symptoms quickly come and go, you should seek emergency care. Short-lasting symptoms can be a sign of a transient ischaemic attack (a mini-stroke).
Treatment depends on what is causing your facial droop.
If a facial droop is affecting your emotional wellbeing, you might be referred for counselling or support.
If you have a facial droop, you can have problems with:
Talk to your doctor if you have any of these concerns. They may refer you to a speech pathologist or another healthcare professional.
If you have facial droop, it is important to look after your eyes to prevent damage.
If your facial droop prevents you from shutting one eye, you will need to take steps to avoid complications.
Let your doctor know right away if you have eye irritation, pain or changes to your vision. They will probably refer you to an ophthalmologist (a doctor who specialises in eyes).
Facial droop caused by conditions such as Bell's palsy or a brain tumour cannot be prevented.
You can reduce your risk of stroke by:
It's also important to get treatment for any conditions that can increase your risk of stroke, such as:
The Stroke Foundation (Opens in new tab) has information on stroke and support services — call the StrokeLine on 1800 787 653.
The Emergency Care Institute (Opens in new tab) has a factsheet on Bell's palsy (Opens in new tab), available in different languages.
Cancer Council (Opens in new tab) has information and support for people with cancer.
You can also call the healthdirect helpline on 1800 022 222 (known as NURSE-ON-CALL in Victoria). A registered nurse is available to speak with 24 hours a day, 7 days a week.
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Last reviewed: November 2024










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