Caring for someone with dementia can be frustrating and stressful at times, as well as rewarding. If you have a caring role, however, help and support is available.
Several organisations can help with education, training and support. For example, the National Dementia Helpline provides a first point of contact for:
- understanding and support for people with dementia, their family and carers
- practical information and advice
- up-to-date written material about dementia
- information about other services
- details of the full range of services provided by Dementia Australia.
The helpline is available during business hours on 1800 100 500 (free local call - calls from mobile and pay phones may incur extra charges). You may contact the Translating and Interpreting Service on 131 450 if you would like to contact the helpline in a language other than English.
You can also contact the National Dementia Helpline by email:
- ACT: firstname.lastname@example.org
- NSW: email@example.com
- NT: firstname.lastname@example.org
- QLD: email@example.com
- SA: firstname.lastname@example.org
- TAS: email@example.com
- VIC: firstname.lastname@example.org
- WA: email@example.com
- Other: firstname.lastname@example.org
For additional information, visit the Dementia Australia website.
The Australian Government also offers a range of services to support carers. These include providing assistance in the areas of:
- respite care – including emergency, in-home and residential respite
- counselling – to assist you in coping with the caring role and the emotions associated with it, including grief, loss and stress
- information, education and training
- service referral and support
- financial support (through Centrelink).
The My Aged Care website provides information about dementia and services available for people living with dementia. You can also call their helpline on 1800 200 422.
Last reviewed: January 2017