Healthdirect Free Australian health advice you can count on.

Medical problem? Call 1800 022 222. If you need urgent medical help, call triple zero immediately

healthdirect Australia is a free service where you can talk to a nurse or doctor who can help you know what to do.

Respite care options include emergency, in-home and residential respite.

Respite care options include emergency, in-home and residential respite.
beginning of content

Help and support for carers of people with dementia

2-minute read

Caring for someone with dementia can be frustrating and stressful at times, as well as rewarding. If you have a caring role, however, help and support is available.

Several organisations can help with education, training and support. For example, the National Dementia Helpline provides a first point of contact for:

  • understanding and support for people with dementia, their family and carers
  • practical information and advice
  • up-to-date written material about dementia
  • information about other services
  • details of the full range of services provided by Dementia Australia.

The helpline is available during business hours on 1800 100 500 (free local call - calls from mobile and pay phones may incur extra charges). You may contact the Translating and Interpreting Service on 131 450 if you would like to contact the helpline in a language other than English.

You can also contact the National Dementia Helpline by email:

For additional information, visit the Dementia Australia website.

The Australian Government also offers a range of services to support carers. These include providing assistance in the areas of:

  • respite care – including emergency, in-home and residential respite
  • counselling – to assist you in coping with the caring role and the emotions associated with it, including grief, loss and stress
  • information, education and training
  • service referral and support
  • financial support (through Centrelink).

The My Aged Care website provides information about dementia and services available for people living with dementia. You can also call their helpline on 1800 200 422.

Last reviewed: January 2017

Need more information?

These trusted information partners have more on this topic.

Top results

Dementia Australia | Carer support groups - QLD

Dementia Australia (Qld) operates a varied program of support groups and free activities for people living with dementia, their carers and family. Groups for family carers, family members and friends of people with dementia. Our support group meetings are a way for carers, family members and friends of people with dementia to form friendships and to discuss common issues. The meetings run throughout the year and can include guest speakers who are health and dementia experts.

Read more on Dementia Australia website

Dementia Australia | Support Groups

Support Groups provide a great opportunity for people to be able to share their experiences and skills with others while learning new ones. The Support Groups we offer are; Carer Support Groups Offer Many Benefits

Read more on Dementia Australia website

Dementia Australia | Carer support groups

These support groups allow carers to: Receive support and meet others in a similar situation Receive relevant dementia education and information Enjoy the benefits of a social outing Share ideas, management tips and techniques with other carers Learn about local community services for people with dementia and their carers Learn how to cope with issues such as loss and grief, guilt, resentment, anger, relief and other emotions which may arise

Read more on Dementia Australia website

Dementia Australia | Support for carers

A practical guide to services for families and friends of people with dementia. This guide has been developed to help family members and friends of someone living with dementia. The guide will help you find out about services, and to help you with future planning.

Read more on Dementia Australia website

Dementia Australia | Counselling and Individual Support

Individual support and practical advice available to people with dementia, their families and carers from professional staff located in Darwin and Alice Springs offices. Telephone counselling is provided for those needing support or information. Individual counselling and support can also be provided at the centre or in peoples homes if travelling is difficult.

Read more on Dementia Australia website

Dementia Australia | The Dementia Guide

*/ The Dementia Guide, a friend to support people living with dementia and carers.

Read more on Dementia Australia website

Carers NSW - Aged care and dementia support organisations

Our population is ageing rapidly and many people look after an older family member who has become frail, has a chronic health condition or dementia

Read more on Carers NSW website

Dementia Australia | Flexible respite

Flexible respite services for people with dementia and their carers Information for consumers

Read more on Dementia Australia website

Dementia Australia | Help with Dementia

Help with Dementia is an online support portal for people living with dementia, their families and carers If you or a loved one has dementia and you need information, counselling, support and to connect with others in your situation then this website can help you. Through this website you can:

Read more on Dementia Australia website

Dementia Australia | Dementia care

Research into quality dementia care and the best ways of supporting carers provides important insights into improving quality of life of people with dementia, their families and carers. Research into improving quality of life for people with dementia

Read more on Dementia Australia website

Healthdirect 24hr 7 days a week hotline

24 hour health advice you can count on

1800 022 222

Government Accredited with over 140 information partners

We are a government-funded service, providing quality, approved health information and advice

Australian Government, health department logo ACT Government logo New South Wales government, health department logo Northen Territory Government logo Government of South Australia, health department logo Tasmanian government logo Government of Western Australia, health department logo