Mouth sores - qld.gov.au

Mouth ulcers are a type of sore that forms on the inside of your mouth. They are also known as aphthous ulcers or canker sores.
About 1 in 5 people have recurrent (repeated) mouth ulcers.
Mouth ulcers can be very sore or uncomfortable. Eating, drinking, talking, or brushing your teeth may make the pain worse.
Mouth ulcers are shallow sores with a white or grey top. They are often red around the outside. Most mouth ulcers are smaller than 5 millimetres (mm) across and can occur as a single ulcer or in groups. Some people get ulcers that are larger than 5 millimetres (mm) wide.
Mouth ulcers can appear in different places around your mouth. Common places include:

Mouth ulcers look like a shallow sore with a white/grey top and a red rim.
The exact cause of mouth ulcers is not known. There are several factors that can make you more likely to develop a mouth ulcer, including:
About 4 in every 10 people who get mouth ulcers have a family member who also gets them.
See your doctor if your mouth ulcer lasts longer than 2 weeks or keeps coming back. This may be a sign of a more serious problem.
See your doctor if you have a mouth ulcer as well as other symptoms, such as:
Your doctor or dentist can usually diagnose a mouth ulcer by looking at it.
They may also ask you questions about:
If your doctor or dentist thinks your mouth ulcer is infected, they may take a swab from the ulcer to test for bacteria. This helps them understand what is causing the infection and how to best treat it.
Most mouth ulcers heal without treatment after 1 to 2 weeks.
Here are some tips to help look after yourself if you have a mouth ulcer:
You can help manage your discomfort by using an anaesthetic mouth gel on the area. This will numb the pain but will not heal the ulcer. You can buy anaesthetic mouth gel over-the-counter from pharmacies.
If you are experiencing a lot of pain from your mouth ulcer, ask your doctor or pharmacist about other pain-relief options.
Vitamin B12 supplements may help your mouth ulcer heal. Before taking a supplement, ask your doctor if it's right for you.
Most mouth ulcers heal without scarring. However, bigger ulcers can leave scars.
If you have recurrent mouth ulcers, you may need to use a cream on them when they are active (flare-up). Sometimes, immunomodulatory treatment (medicine to help your immune system) is recommended, however this is rare.
For most people with recurrent mouth ulcers, your symptoms will become milder and happen less often over time.
There are some ways to reduce your chance of getting a mouth ulcer, such as:
Read more about dental and mouth care.
The Cancer Australia (Opens in new tab) page offers tips on how to manage mouth sores (Opens in new tab).
You can also call the healthdirect helpline on 1800 022 222 (known as NURSE-ON-CALL in Victoria). A registered nurse is available to speak with you 24 hours a day, 7 days a week.
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Last reviewed: February 2026









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