Established in 1998 with the primary aim of promoting quality use of medicines, today it has grown to connect with health consumers and health professionals nation-wide, changing attitudes and behaviours, and empowering all Australians to make the best possible healthcare decisions when they count.
Mission and vision
To enable people to make and act on the best decisions about medicines, medical tests, health technologies and other options for better heath and economic outcomes.
Its work ensures that people can access the best care and achieve the best value, considering individual circumstances.
How NPS Medicinewise can help
NPS MedicineWise provides practical tools and information about medicines, health conditions and medical tests.
Information lines
Call the NPS Medicines Line on 1300 MEDICINE (1300 633 424) for information on prescription, over-the-counter and complementary (herbal, ‘natural’, vitamin and mineral) medicines over the phone from anywhere in Australia.
Calls from anywhere except QLD and VIC are triaged by Healthdirect Australia. Hours of operation: Mon to Fri, 9am to 5pm AEST (excluding NSW public holidays).
Call the Adverse Medicine Events Line on 1300 134 237 from anywhere in Australia. Hours of operation: Mon to Fri 9am to 5pm AEST (excluding public holidays).
For emergencies - if you have concerns about your medicines arising from an overdose or suspected poisoning, call the Poisons Information Centre, 24 hours a day on 13 11 26. For general emergencies call 000.
