NPS MedicineWise is an independent, evidence-based and not-for-profit organisation, working with health consumers and health professionals, community organisations, industry leaders and government to improve the way health technologies, medicines and medical tests are prescribed and used.
NPS Medicines Line
If you have questions about your medicines, speak to your doctor, pharmacist or call the NPS Medicines Line on 1300 MEDICINE (1300 633 424) for information on prescription, over-the-counter and complementary (herbal, ‘natural’, vitamin and mineral) medicines over the phone.
Call the NPS Medicines Line on 1300 MEDICINE (1300 633 424) from anywhere in Australia. Calls from anywhere except QLD and VIC are triaged by HealthDirect. Hours of operation: Monday to Friday, 9am to 5pm AEST (excluding NSW public holidays).
Adverse Medicine Events Line
Sometimes medicines have unexpected and undesirable side effects. The Adverse Medicine Events (AME) Line provides consumers with an avenue for reporting and discussing adverse experiences with medicines. Call the AME Line if you suspect that your medicine is causing a problem and you’re worried about using it.
Call the Adverse Medicine Events Line on 1300 134 237 from anywhere in Australia. Hours of operation: Monday–Friday 9am–5pm AEST (excluding public holidays).
For emergencies - if you have concerns about your medicines arising from an overdose or suspected poisoning, call the Poisons Information Centre, 24 hours a day on 13 11 26. For general emergencies call 000.