Healthdirect Free Australian health advice you can count on.

Medical problem? Call 1800 022 222. If you need urgent medical help, call triple zero immediately

healthdirect Australia is a free service where you can talk to a nurse or doctor who can help you know what to do.

beginning of content


7-minute read

If someone is unresponsive or not breathing dial triple zero (000) and ask for an ambulance.

Key facts

  • A defibrillator is a device that uses electricity to re-start the heart or shock it back into a normal rhythm.
  • Automated external defibrillators (AED) are usually found in public spaces and can be used by anyone.
  • Defibrillators can be used on people who need CPR, such as someone who has had a sudden cardiac arrest.
  • If you think someone is having a cardiac arrest, call triple 000, begin CPR, and use an AED as soon as possible.

What is a defibrillator?

A defibrillator is a device that uses electricity to re-start the heart or shock it back into a normal rhythm. They are sometimes called a ‘defib’.

The defibrillator checks the person’s heart rhythm to decide whether an electric shock is needed.

What are the different types of defibrillators?

There are several types of defibrillators, and they work in different ways.

Automated external defibrillators (AEDs)

AEDs are found in public places and can be used by anybody in an emergency. They guide you through each step of the process. Some models ask you to press a button to deliver the shock, and other models deliver the shock automatically.

If a person’s heart is beating normally, they don’t need a shock. The AED will check this. It won’t give the person an electric shock unless it’s necessary. So, you can’t harm someone by using an AED.

Implantable cardioverter defibrillators (ICDs)

ICDs are defibrillators that are surgically placed inside your body.

They are used in people who are at high risk of having a life-threatening heart rhythm problem (heart arrhythmia).

Wearable cardioverter defibrillators (WCDs)

WCDs rest on the body. They are usually used by people who are:

When would I need to use a defibrillator?

If you need to give someone first aid, follow the DRSABCD action plan. Defibrillation is the last step in this action plan.

Defibrillators are used when someone has a cardiac arrest. This is when the heart suddenly stops pumping properly. Defibrillators should be used alongside cardiopulmonary resuscitation (CPR).

Each year, more than 30,000 Australians have a cardiac arrest. If it happens outside a hospital, the chances of surviving are less than 1 in 10.

A cardiac arrest is not the same as a heart attack, but both are emergencies.

Signs that someone is having a cardiac arrest include:

  • collapse
  • loss of consciousness
  • abnormal breathing or not breathing at all
  • no pulse

Giving the person CPR and using an AED as soon as possible can greatly increase the chances of survival. The most important thing is to use the AED quickly. Time is crucial.

If someone is showing signs of cardiac arrest, call an ambulance on triple zero (000). Start CPR and use a defibrillator as soon as possible.

Where can I find the nearest defibrillator?

AEDs are often found in public places, such as:

  • community centres
  • workplaces
  • schools
  • shopping and business centres
  • sporting clubs and gyms
  • public libraries
  • parks
  • beaches

In indoor spaces, defibrillators may be found in a foyer or reception area. They will be clearly visible.

The St John Ambulance First Responder app (Android, iOS) can help you locate public defibrillators near you if you are in WA, ACT or NT. It can also send your GPS location when you call Triple 000, helping the ambulance get to you faster.

How do I use an automated external defibrillator (AED)?

Anyone can use an AED. AEDs must be used along with CPR. The device will verbally tell you what to do. It will usually come with visual prompts too.

See the clip below to familiarise yourself with how to use an AED.

The steps will be similar to those below.

  1. Remove all clothing from the person’s chest.
  2. Place the electrodes (pads) on the person’s body. The AED will tell you where to put them.
  3. Listen to the AED’s instructions while it checks the person’s heartbeat.
  4. The AED may tell you that a shock is needed. Make sure the area around the person is clear. Don’t touch the person while you are using the AED. This could interfere with how it reads the person’s heart.
  5. Continue CPR after the shock is given until the ambulance arrives and a paramedic takes over.
  6. Keep listening to the AED. Sometimes, the device may instruct you to deliver more than one shock.

Where can I buy an AED?

You can buy an AED for your home, organisation or workplace. If you want to buy an AED, be sure to:

  • get it from an Australian supplier
  • buy a model that is approved by the Therapeutic Goods Administration (TGA)

Display the AED where it is visible and accessible to all users. Make sure people know where it is. It’s a good idea to train people how to use it.

Be sure to regularly check the AED and maintain it to the manufacturer’s recommendations.

You can view defibrillators for sale on the St John Ambulance website.

Resources and support

You don’t need training to use an AED, but first aid training will increase your confidence. To find a first aid training course near you, contact St John First Aid Training on 1300 360 455.

You can also call the healthdirect helpline on 1800 022 222 (known as NURSE-ON-CALL in Victoria). A registered nurse is available to speak with 24 hours a day, 7 days a week.

Learn more here about the development and quality assurance of healthdirect content.

Last reviewed: May 2023

Back To Top

Need more information?

These trusted information partners have more on this topic.

Top results

Cardiac arrest and defibrillators: A guide for consumers - Cardiac arrest

Anyone can try to save the life of someone who has experienced a cardiac arrest by acting quickly to restore the heart beat with CPR and defibrillation.

Read more on NSW Health website

Heart attack vs cardiac arrest – know the difference | Heart Foundation

Know the difference between heart attack and cardiac arrest, what symptoms and warning signs to look out for and how common they are in Australia

Read more on Heart Foundation website

Atrial fibrillation -

Atrial fibrillation (AF) is a common type of heart rhythm disorder. It is characterised by a rapid and irregular heartbeat and can increase the risk of stroke.

Read more on myDr website

What is a heart attack? | Heart Foundation

The heart is a muscular pump that’s a little larger than your fist. It’s one of your most important muscles as it pumps blood all over your body through the circulatory system.

Read more on Heart Foundation website

Long QT syndrome - symptoms, causes and treatment

Find out about Long QT syndrome, and how an electrical problem in the heart can cause a very fast heart beat and sudden death.

Read more on myDr website

Cardiomyopathy -

Cardiomyopathy - disease of the heart muscle - can affect adults and children. Damage to the heart muscle can lead to heart failure and dangerous irregular heart rhythms in some people.

Read more on myDr website

Electric shock

Even for a mild electric shock, encourage the patient to seek medical aid for assessment of potential effects on the heart.

Read more on St John Ambulance Australia website

Healthdirect 24hr 7 days a week hotline

24 hour health advice you can count on

1800 022 222

Government Accredited with over 140 information partners

We are a government-funded service, providing quality, approved health information and advice

Australian Government, health department logo ACT Government logo New South Wales government, health department logo Northen Territory Government logo Queensland Government logo Government of South Australia, health department logo Tasmanian government logo Victorian government logo Government of Western Australia, health department logo

Healthdirect Australia acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to the Traditional Owners and to Elders both past and present.