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Consumer rights

1-minute read

Follow the links below to find trusted information about consumer rights.

Last reviewed: May 2018

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Department of Health | Consumer and carer guide to recovery principles that support recovery-oriented mental health practice: journey of hope and new beginnings

Brochure for consumers and carers.

Read more on Department of Health website

Australian Charter of Healthcare Rights

Australian Charter of Healthcare Rights - information by the Australian Commission on Quality and Safety in Health Care

Read more on NSW Health Care Complaints Commission website

Australian Charter of Healthcare Rights

Information by the Australian Commission on Quality and Safety in Health Care - Australian Charter of Healthcare Rights

Read more on NSW Health Care Complaints Commission website

All about your health-care rights | ReachOut Australia

Health consumers have legal rights in Australia. Consent and treatment are particularly important areas where your health-care rights need to be respected.

Read more on ReachOut.com website

Australian Charter of Healthcare Rights Alternate Versions | Safety and Quality

Australian Charter of Healthcare Rights Audio Guide (MP3 1001 KB) A guide for patients, consumers, carers and families (MP3 1968 KB)Arabic Australian Charter of Healthcare Rights (PDF 106 KB) A guide for patients, consumers, carers and families (PDF 207 KB)Chinese (Simplified) Australian Charter of Healthcare Rights (PDF 321 KB) A guide for patients, consumers, carers and families (PDF 413 KB)Chinese (Traditional) Australian Charter of Healthcare Rights (PDF 204 KB) A guide for patients, consumers, carers and families (PDF 290 KB)Croatian Australian Charter of Healthcare Rights andA guide for patients, consumers, carers and familiesDutch Australian Charter of Healthcare Rights andA guide for patients, consumers, carers and familiesGerman Australian Charter of Healthcare Rights andA guide for patients, consumers, carers and familiesGreek Australian Charter of Healthcare Rights andA guide for patients, consumers, carers and familiesHungarian Australian Charter of Healthcare Rights andA guide for patients, consumers, carers and familiesItalian Australian Charter of Healthcare Rightsand Aguide for patients, consumers, carers and familiesMacedonian Australian Charter of Healthcare RightsandA guide for patients, consumers, carers and familiesMaltese Australian Charter of Healthcare RightsandA guide for patients, consumers, carers and familiesPolish Australian Charter of Healthcare RightsandA guide for patients, consumers, carers and familiesRussian Australian Charter of Healthcare RightsandA guide for patients, consumers, carers and familiesSerbian Australian Charter of Healthcare RightsandA guide for patients, consumers, carers and familiesSpanish Australian Charter of Healthcare Rights andA guide for patients, consumers, carers and familiesTagalog Australian Charter of Healthcare Rights andA guide for patients, consumers, carers and familiesVietnamese Australian Charter of Healthcare RightsandA guide for patients, consumers, carers and familiesPlease contactthe Commission for a copy of a Braille version of the Australian Charter of Healthcare Rights and the Guide for patients, consumers, carers and families

Read more on Australian Commission on Safety and Quality in Health Care website

Australian Charter of Healthcare Rights | Safety and Quality

The Australian Charter of Healthcare Rights (the Charter) was developed bythe Commissionin 2007 and 2008

Read more on Australian Commission on Safety and Quality in Health Care website

Mental health professionals & your teen | Raising Children Network

Expect mental health professionals for teens to be competent, skilled, knowledgeable and caring. These qualities underpin good professional relationships.

Read more on raisingchildren.net.au website

Department of Health | What is a personality disorder?

This brochure talks about personality disorders, outlining the main types, possible causes, treatment options, and where to go for help.

Read more on Department of Health website

Department of Health | What is an anxiety disorder?

This brochure talks about anxiety disorders, outlining the main types, possible causes, treatment options and suggestions on where to go for help.

Read more on Department of Health website

Department of Health | What is schizophrenia?

This brochure talks about schizophrenia, its symptoms and causes, treatment options and where to go for help.

Read more on Department of Health website

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