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Consumer rights

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Follow the links below to find trusted information about consumer rights.

Learn more here about the development and quality assurance of healthdirect content.

Last reviewed: May 2018

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Australian Charter of Healthcare Rights

Australian Charter of Healthcare Rights - information by the Australian Commission on Quality and Safety in Health Care

Read more on NSW Health Care Complaints Commission website

Australian Charter of Healthcare Rights

Information by the Australian Commission on Quality and Safety in Health Care - Australian Charter of Healthcare Rights

Read more on NSW Health Care Complaints Commission website

Treatment options - NT.GOV.AU

Medical treatment options, disagreeing with treatment and patient rights if you are receiving mental health treatment.

Read more on NT Health website

Queensland

Queensland

Read more on CareSearch website

All about your health-care rights | ReachOut Australia

Health consumers have legal rights in Australia. Consent and treatment are particularly important areas where your health-care rights need to be respected.

Read more on ReachOut.com website

Your rights as a hospital patient - NT.GOV.AU

Rights, responsibilities and how to make a complaint as a patient in the Northern Territory.

Read more on NT Health website

Working with your healthcare provider | Australia Commission on Safety and Quality in Healthcare

Key things to think aboutWhen working with your healthcare provider it can be helpful to:

Read more on Australian Commission on Safety and Quality in Health Care website

Why it's Important to Ask

Health Care Services are required to record this information for reporting purposes

Read more on CareSearch website

Making wise choices about medicines - NPS MedicineWise

Learn about how to weigh up the pros & cons of taking a medicine & how to work with your health professional to make the right decisions for you.

Read more on NPS MedicineWise website

Carer Life Course - The 6 Carer Phases

The 6 Carer Phases The Carer Life Course identifies six typical phases of the carers journey

Read more on Carers NSW website

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