Healthdirect Free Australian health advice you can count on.

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healthdirect Australia is a free service where you can talk to a nurse or doctor who can help you know what to do.

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About the healthdirect app

Helping Australians make smart health choices.

healthdirect app

Did you know?

  • 77% of visits by Australians to health and medical information websites land on off-shore websites^
  • Close to 40% of Australians look for health information for self-treatment online^

As there is an increasing desire amongst Australians to find health information online we have a duty of care to ensure that the information people are accessing is safe, relevant and trustworthy and appropriate to the Australian context and service standards.

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Not all GPs are able to be online providing advice to patients through websites or social media and this is why healthdirect provides your patients with qualified health information to help them make informed choices about their health concerns.

Introducing the healthdirect app

The healthdirect app combines three trusted tools to help Australians make health decisions safely, quickly and easily. Users can check their symptoms, search for trusted health information, and find a health service at the touch of a button. There is no other Australian app that offers this unique combination of tools.

Symptom checking capability

Guides people through a set of questions to help them better understand their symptoms and receive personalised advice on what to do next, whether its self-care, see a GP or visit another health service. Read more information about the Symptom Checker.

health app on mobile

Find a health service

At those times when your patients can’t see you, they can access the National Health Services Directory to find the closest health service that meets their needs and directions to reach it. Patients can access details about local health services such as opening hours, availability in the after hours period and bulkbilling options.

Search for trusted information

Instant access to information on thousands of health information topics sourced from Australia’s leading health organisations.

Your help needed

We encourage you to promote healthdirect to your patients and colleagues, and invite you to give us feedback so we can continually improve our service.


We encourage you to promote healthdirect to your patients and colleagues, and invite you to give us feedback so we can continually improve our service.

Check your details

Being in the National Health Services Directory means other health professionals as well as patients can also easily find you so make sure your details are up to date in the National Health Services Directory.

Give us your feedback

We are interested in ways we can continue to improve our service. Please send any feedback to:

^ Market research conducted by Objective Digital in June 2013

Download it now. Search for 'healthdirect' in your app store.

Last reviewed: April 2016

Healthdirect 24hr 7 days a week hotline

24 hour health advice you can count on

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Government Accredited with over 140 information partners

We are a government-funded service, providing quality, approved health information and advice

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Healthdirect Australia acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to the Traditional Owners and to Elders both past and present.