1800MEDICARE (1800 633 422) offers a free, 24/7 helpline where you can speak to a registered nurse about any health concern. The nurse will ask about your symptoms and guide you to the right care, whether that’s looking after yourself at home or getting help from a health service in your area. You can also access key health information, electronic prescriptions and more through the 1800MEDICARE app.

1800MEDICARE

13 HEALTH provides health information, referral and teletriage services to the public in all parts of Queensland for the cost of a local call. (Calls from mobile phones may be charged at a higher rate. Please check with your telephone service provider).
13 HEALTH is available 24 hours a day, seven days a week , 365 days a year.

13HEALTH (13 43 25 84)

The Poisons Information Centre provides expert phone advice on the assessment and management of adults and children exposed to possible poisons. These include, medicines, chemicals, cleaning products, bites and stings. they provide advices to both the general public and health professionals and is open 24 hours a day, 7 days a week. Calls are answered by Specialists in Poison Information on consultation with Clinical Toxicologists. Note: We do not provide face to face consultations.

NSW Poisons Information Centre

ABA is Australia's leading authority on breastfeeding.

AUSTRALIAN BREASTFEEDING ASSOCIATION

If you're experiencing an unplanned pregnancy, please look through the valuable information to help you make an informed decision about your options. 

Visit our website for information about your pregnancy, parenting support, access to pregnancy support centres in your local area, fact sheets, pregnancy and further resources available. 

You can contact our National phone line between 8am-10pm AEST.

Pregnancy Help Australia

Pregnancy, Birth and Baby is a national Australian Government service providing support and information for expecting parents and parents of children, from birth to 5 years of age. 

Supporting parents on the journey from pregnancy to preschool. Get the guidance and reassurance you need about developmental and behavioural concerns from our maternal child health nurses or talk to our counsellors for emotional support.

Healthdirect - Pregnancy, Birth And Baby

The Healthdirect website provides easy access to trusted, quality health information and advice online. 

It is available 24 hours a day, 7 days a week, to help you make informed choices anywhere, any time.

Healthdirect

Townsville Community Health Service - Kirwan Campus

Health promotion information & referrals counselling & psychological support facilities for visiting allied health services & support groups community transport service community, physical activity programs.

Burdekin Centre For Rural Health

Cairns Sexual Assault Service (CSAS) provides a free and confidential service for all adults affected by sexual violence. CSAS provides support, information, advocacy, counselling and education.
Cairns Sexual Assault Service is available by appointment only.

Services:
• Sexual assault counselling
• Health promotion
• Health information & referral

Health information and referral in Townsville

Phone or online service

Health information and referral in Townsville

Available facilities:

Available facilities:

Phone or online service

Available facilities:

Available facilities:

Available facilities: