Support services for victims of crime include information on victim's rights, fact sheets to assist with reactions to trauma and coping strategies, resource centre, support groups and information seminars, professional counselling to address the impact of crime and those affected by homicide, community and crime prevention programs. Victim Impact Statements.: EntryProcedures Persons seeking support are invited to contact the organisation. At the first point of contact, an administration assistant will record the caller's details and arrange for a duty worker from the intake, assessment and brief intervention team to respond

Victim Support Service Inc

We provide counselling and therapy for children, adolescents, adults and families dealing with drug, alcohol and other dependencies, relationship difficulties, anxiety, behavioural issues, depression, stress, grief, trauma, psychiatric conditions, personality disorders, workplace issues, conflict resolution, hepatitis and HIV. Sex therapy solutions. 

Making the first phone call is never as hard as living with the stress of your problem. Please phone for an appointment and we'll help you take the first step.Average wait for an appointment is 1-2 weeks. Emergency appointments, after hours, weekend and home visits are available in certain circumstances.

After hours appointments are available. There is a landline number to contact on 08 8331 1413.

Briony Barton Therapy and Education

Briony Barton provides private and confidential therapy and counselling for individuals, couples and families who would like to change something about their life.

Victim Support Service (VSS) provides free and confidential help to adult victims of crime, witnesses, their family, and friends across South Australia. We have an office in Adelaide and offices in seven country areas.

Soothing Minds Counselling & Psychotherapy

At Soothing Minds, we strive to create a safe and confidential place where you will discover that you can be heard, understood, and accepted just the way you are. We view counselling as a partnership where you bring your life experience and we bring our counselling and psychotherapy. Co-located with Back in Motion Physiotherapy and available Monday - Saturday, including evening appointments. Wheelchair access and free parking available.

Laura and District Hospital

Laura Hospital is part of the Southern Flinders Health Services with 17 beds comprising of 12 residential care beds and five acute beds, with a 24 hour accident and emergency department which is serviced by two doctors. Basic radiology is provided to general practitioners and trained nursing staff. Community health services include health promotion activities, education and support groups, outreach and palliative care, nursing and Home and Community Care Services. Previously Known As Rocky River Health Service Inc

Peterborough Soldiers' Memorial Hospital and Health Service

Peterborough Soldiers' Memorial Hospital and Health Services is part of the Mid North Health Services. Peterborough operates a hospital and emergency service, providing general medical and surgical care and a range of allied health services. We provide birthing and operating theatre facilities as well as residential facilities for older people in need of either high or low levels of care.

Providing an integrated service for victims of crime.

The program is designed to assist victims to overcome the negative effects of the trauma of crime.

It provides Information about:

-- the police

-- court processes

-- victims rights

-- VOCAT applications

-- support agencies and services


-- Access to appropriate counselling and support groups

-- Advocacy

-- Practical Support

-- Court Support


The Victims Assistance Program workers are assisted through a network of dedicated volunteers situated in a number of key locations across the Loddon Mallee.

Who is a Victim of Crime

A victim of crime is a person who has suffered harm because of a criminal act.  The harm can be physical injury, emotional trauma or financial loss.
A victim may include those directly affected by crime, or their families and friends.  It also includes witnesses to a crime and relatives of a person who dies as a result of a crime.

Crimes may includes:


-- Assault

-- Rape

-- Robbery

-- Stalking

-- Homicide

-- Burglary

-- Child abuse

-- Culpable driving

-- Domestic violence

-- and other crimes.

Recovering from Crime

After experiencing a crime you may experience difficulty in continuing your daily activities.

Here are some suggestions that may help you to cope…


-- Consult your doctor to have your health assessed.

-- Contact friends

-- try to rest as much as possible

-- Invite a friend to stay with you for a few hours a day.

-- Maintain a normal schedule of activities, if possible

-- Eat well balanced and regular meals - even if you do not feel like it

-- Express your feelings when they arise

-- Try to keep a reasonable level of physical activity

-- You may think about your experiences and have flashbacks or nightmares - they may decrease over time and become less painful.

Loddon Mallee Victims Assistance Program

The Victims Assistance Program provides services to victims of violent crime against the person. Agency staff aims to assist victims to effectively manager and recover from the effects of crime and tailor services to individual needs.
The Victims Assistance Program is a free service that provides information, practical assistance and referrals to other services.
It offers supports to access the criminal justice system (for both reported and unreported crimes) and to lodge Victims of Crime Assistance Tribunal (VOCAT) applications where eligible.
•	Practice Assistance is wide ranging and can include:
•	Referral to other services, such as solicitors, medical and mental health;
•	Criminal justice information, advocacy, support in making statements with police and courts;
•	Support at court and VOCAT hearings;
•	Assistance with preparing Victim Impact Statements and submissions made to the Adult Parole Board;
•	Counselling and other therapeutic interventions.
Who is the service for?
Any person who has experienced or witnessed a violent crime can use the service.
If you are unsure if you are eligible for this service call the Victims of Crime Helpline on 1800 819 817 (free call – except for mobile phones) for advice. The free call Helpline operates between 9am-11pm Monday to Friday (except public holidays).

St Luke's Anglicare - Bendigo - High St

Services include Gamblers Help program (1800 244 323), Therapeutic counselling and Financial counselling (1800 244 323), Victims Assistance and Counselling Program (1800 819 817)

VICTIMS ASSISTANCE AND COUNSELLING PROGRAM is a program to assist victims of crime.  The program is designed to assist victims to overcome the negative effects of the trauma of crime.  It provides:

Information about:

-- The police

-- Court processes

-- Victims rights

-- Victims of Crime Assistance Tribunal Applications

-- Support agencies and services

The program also provides:

-- Counselling

-- Advocacy

-- Practical Support

-- Court Support


Crimes may include:
Assault, rape, aggravated robbery, stalking, homicide, aggravated burglary, child abuse, culpable driving, domestic violence, other crimes not listed.

Recovering from Crime
After experiencing a crime you may experience difficulty in continuing your daily activities. Here are some suggestions that may help you to cope:
* Consult your doctor and have your health assessed
* Contact friends
* Try to rest as much as possible
* Arrange for someone to stay with you for periods of time each day.
* If possible, maintain a normal schedule of activities
* Eat regular meals
* Express your feelings
* Maintain regular physical activity

Contact: Victims are encouraged to contact the Victims Assistance Helpline 8am-11pm Monday to Friday on 1800 819 817

or ring one of the local Loddon Mallee offices below, where they will be directed to the nearest VCAP office that will arrange an appointment or Outreach service, or provide a telephone counselling and referral service:

• Bendigo - St Lukes, Bendigo.  Phone 5448 1000
• Castlemaine - St Lukes, Castlemaine.  Phone 5470 6266
• Echuca - St Lukes, Echuca.   Phone 5480 1120
• Kyneton - St Lukes, Kyneton.  Phone 5421 2000 
• Maryborough - St Lukes, Maryborough.  Phone 5460 4144
• Swan Hill - St Lukes, Swan Hill.  Phone 5032 1205 (for southern towns of Gannawarra and Buloke)
• OR - Sunraysia Community Health Services, Mildura.  Phone 5022 5400 (for the Rural City Councils of Mildura and Swan Hill, and northern towns of Gannawarra and Buloke).

24 hour/ After Hours Crisis Numbers
Police - 000
Lifeline - 131 114
National Domestic Violence and Sexual Assault Helpline - 1800 200 526
Centre Against Sexual Assault [CASA] - 1800 806 292
Child Proctection (After hours Services) - 13 12 78
Domestic Violence Crisis - 1800 015 188


Other Useful Contact Numbers
Emergency Accommodation and Support Enterprise [EASE] - 5443 4945
Centre Against Sexual Assault [CASA] - 5441 0430
Child Protection (B/H) - 1800 688 009
Victorian Legal Aid - 1800 677 402
Victorian Aboriginal Legal Service - (03) 9419 3888
Witness Assistance Service - 1800 641 927
Domestic Violence Crisis - 1800 015 188
Bendigo Law Courts - 5440 4140
Victims Assistance Program - 1800 819 817
St Luke's Toll Free landlines (small charge for mobiles) -1800 244 323


Anglicare Victoria, St Luke's Region

Not-for-profit community organisation.

We work using strengths based and solution focused approaches that enhance the capacities of children, individuals, groups, families, neighbourhoods and communities to deal with their own challenges. 

St Luke’s works to bring hope and create opportunities for lasting change.

St Luke’s assists people to make positive changes in their lives, to be connected and contribute to their communities. We strive for an inclusive, welcoming and just society.

St Luke’s provide support for families and individuals throughout Bendigo and surrounds, as well as a range of regional services that cover the Loddon Mallee region.  

Some of the services we offer in the region include: 

Financial Counselling, Youth Services, Housing Services and Support, Children and Family Services, Mental Health Rehabilitation and Support, Community Building and Research, Disability Support.  


St Luke’s offices across the Loddon Mallee region are:
175  Hargreaves St, Bendigo. Ph 5440 1100
Youth Central, 10 Mundy St, Bendigo ph 5434 3922
47 High St, Bendigo. Ph 5448 1000
10 Mundy St, Bendigo Ph 5434 3922
9 High St, Eaglehawk Ph 5430 1200
51 Heygarth Street, Echuca. Ph 5482 0900
1 Victoria Street, Kyneton. Phone 5421 2000 
93 Clarendon Street, Maryborough. Phone 5460 4144
62 McCallum Street, Swan Hill. Phone 5032 1205

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