Complaints Co-ordinator is based at the Hervey Bay Hospital but works with Community Health and Hospital complaints

Hervey Bay Hospital - Complaints Coordinator

Hervey Bay Hospital - Consumer Feedback

Access for All Alliance (Hervey Bay) Inc is a volunteer community group established to ensure equitable and dignified access to all premises and facilities whether public or private, to all members of the community. The aim of the group is to ensure that people with disabilities, the aged and frail and people with children in prams are able to access any building, be it a shop, accommodation, entertainment venue or public building, with equity, dignity and safety. The group also offers advice, at no cost and without prejudice, on access requirements to people who have an existing building or are planning a new building.

Access For All Alliance (Hervey Bay)

Maryborough Hospital - Consumer Feedback

Yaralla Place Aged Care Facility - Complaints Coordinator

Maryborough and District Committee on Ageing provides accessible halls, active ageing programs, internet access and oracle (tapes for VIP).

Maryborough And District Committee Of The Ageing

Childers Hospital - Consumer Feedback

Wide Bay Volunteer Resource Agency

Bundaberg Hospital - Consumer Feedback

A consumer/patient complaint is any expression of dissatisfaction or concern, by or on behalf of a consumer or group of consumers regarding the provision of a health service and health care.

Biggenden Hospital - Consumer Feedback

The Child and Family Hub Coordinator responds to enquiries from Parents, Grandparents and Carers of dependent children who seek independent advice about family supports, information, referrals or resources relating to child-rearing in the Gympie Region. 

INFORMATION sharing about family related activities re:
 * Availability of Supported Playgroups, Playgroup Qld. Toy Library, Parent Self Help Groups, Child Care and Parenting Programs which aim to develop a positive healthy lifestyle. 
 * Addressing concerns about child development, including delays and behaviour difficulties.
 * Respecting diversity and valuing cultural lifestyles when assisting choices to be made from the variety of child care options.

CONNECTING with other family-focused services and self-help groups to:

 * Enhance access to existing community services by families.
 * Make contact with other families with similar interests.
 * Link various family support services in our community. 
 * Network to improve quality of services delivery.
 * Clarify referral pathways.
 * Address gaps in services. 
 * Initiate community education opportunities. 
 * EMPOWERING groups & individuals to achieve changes in service delivery to families. 
 * Please phone for appointments or to arrange outreach visits to groups.

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Patient advocacy and liaison in Hervey Bay

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Patient advocacy and liaison in Hervey Bay

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Free Australian health advice you can count on.

Hervey Bay Hospital - Consumer Feedback