If you're under 18 years of age you may also consider contacting Kids Help Line on 1800 551 800. Kids Help Line provide telephone counsellling, web counselling and email counselling. Visit www.kidshelpline.com.au to find out more. Open 24 hours. A 24 hours, 7 days a week telephone service offering crisis support, information and referrals to all Australians in need. Issues can include family relationships,stress, grief and loss, financial stress, abuse, depression, health and welfare, loneliness, addictions, youth concerns etc. This service is at the cost of a local call rom any phone, or FREE from mobiles.