The Referral Centre provides a single point of entry for referrers and clients. We do this by providing a service solely dedicated to directing referrals to the most appropriate service. Our Clinician and Intake Clerks work together to ensure referrals contain adequate information and are of an acceptable standard to allow Bendigo Health triage teams to decide upon patient priority and eligibility. Our referrals are registered on a dedicated database which enables us to accurately track where a referral has come from and which service it has been directed to.
Services Accessed via Bendigo Health Referral Centre
Aged Care Assessment Service (ACAS),
HACC Assessment Services (HACC),
Home Assessment & Rehabilitation Team(HART),
Hospital Admission Risk Program (HARP),
Post Acute Care,
Carer Support Services,
Rural Health Team,
District Nursing Service,
Case Management Services,
Community Health (Paediatric Speech, Dietician, Health Promotion),
Regional Continence Clinic,
Inpatient Rehab/GEM,
Outpatient Rehabilitation (John Lindell and Stewart Cowen Rehab Units),
Community Palliative Care,
Home Nursing Support Service (HNSS),
Transition Care Program (TCP),
Loddon Mallee Regional Palliative Care Consultancy.
The preferred method of referral is via the Service Coordination Tool Template (SCTT) which is available via the Bendigo Health website - www.bendigohealth.org.au or for General Practitioners , the Victorian Statewide Referral Form (VSRF).
Referrals may be sent via:-
Fax - 03 5454 7099 or 1300 733 589
Email - via the secure Connecting Care website - www.connectingcare.com
Post - Bendigo Health Referral Centre -PO Box 126 Bendigo Vic 3552
To refer to these services, click on links below:-