Bendigo Health

Address:
8 GIBSON STREET, NORTH BENDIGO, VIC, 3550

Contact:

Ph: 1300 733 581
E: ereferral@bendigohealth.org.au
W: Visit website www.bendigohealth.org.au

Today's opening hours:
Closed now

Opening times:

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm

Public holidays: View holiday hours Hide holiday hours

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: The Referral Centre provides a single point of entry for referrers and clients. We do this by providing a service solely dedicated to directing referrals to the most appropriate service. Our Clinician and Intake Clerks work together to ensure referrals contain adequate information and are of an acceptable standard to allow Bendigo Health triage teams to decide upon patient priority and eligibility. Our referrals are registered on a dedicated database which enables us to accurately track where a referral has come from and which service it has been directed to.

Services Accessed via Bendigo Health Referral Centre

Aged Care Assessment Service (ACAS),
HACC Assessment Services (HACC),
Home Assessment & Rehabilitation Team(HART),
Hospital Admission Risk Program (HARP),
Post Acute Care,
Carer Support Services,
Rural Health Team,
District Nursing Service,
Case Management Services,
Community Health (Paediatric Speech, Dietician, Health Promotion),
Regional Continence Clinic,
Inpatient Rehab/GEM,
Outpatient Rehabilitation (John Lindell and Stewart Cowen Rehab Units),
Community Palliative Care,
Home Nursing Support Service (HNSS),
Transition Care Program (TCP),
Loddon Mallee Regional Palliative Care Consultancy.

The preferred method of referral is via the Service Coordination Tool Template (SCTT) which is available via the Bendigo Health website - www.bendigohealth.org.au or for General Practitioners , the Victorian Statewide Referral Form (VSRF).

Referrals may be sent via:-
Fax - 03 5454 7099 or 1300 733 589
Email - via the secure Connecting Care website - www.connectingcare.com
Post - Bendigo Health Referral Centre -PO Box 126 Bendigo Vic 3552

To refer to these services, click on links below:-

Address:
21 Lucan Street, NORTH BENDIGO, VIC, 3550

Contact:

Ph: 1300 363 788

Today's opening hours:
24 hours
Open now

Opening times:

Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours
Sunday: 24 hours

Public holidays: View holiday hours Hide holiday hours

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: Description
The Psychiatric Triage Service is a 24 hour telephone psychiatric crisis and referral service accessible via 1300 363 788 (local call cost from anywhere in Victoria).

The Psychiatric Triage Service acts as a single point of entry for all referrals into the Loddon Campaspe Southern Mallee Area Mental Health Services and provides you with immediate telephone access to an experienced, highly skilled mental health clinician.

In an urgent situation, which places any one in danger, it is important that you contact emergency services FIRST - 000 .

The Purpose of Our Department is to:
Provide 24 hour psychiatric crisis advice.
To act as a single point of entry into psychiatric services.
Accept and review all referrals for mental health services from Loddon Campaspe Southern Mallee Region
Facilitate and assess need for admission to Inpatient Units.
Make an assessment based on the available information, provide advice or options to deal with the situation, or negotiate how, when and where a psychiatric response will be offered.

Hours of operation: 24hrs a day/ 7 days a week

This service operates from:
Emergency Department, Bendigo Health

Contact: Manager of Psychiatric Triage and PCATT Service

Address:
8 GIBSON STREET, NORTH BENDIGO, VIC, 3550

Contact:

Ph: 03 5454 7589
E: ereferral@bendigohealth.org.au

Today's opening hours:
Closed now

Opening times:

Monday: 8:30am - 5pm
Tuesday: 8:30am - 5pm
Wednesday: 8:30am - 5pm
Thursday: 8:30am - 5pm
Friday: 8:30am - 5pm

Public holidays: View holiday hours Hide holiday hours

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: ACAS is a multi-disciplinary team who assist older people and their carers to identify what kind of care will best meet their needs when they are no longer able to manage at home without assistance. ACAS provides a comprehensive medically based assessment of care needs including information, advice and referral to a range of suitable care options.

For an older person to access Commonwealth funded residential care, residential respite, Home Care Packages or Transition Care, they must first be assessed as eligible by an ACAS. Transition Care is aimed at improving independence and confidence immediately after a hospital stay.

Bendigo ACAS provides services for the Loddon Mallee Region, except the Mildura area.

Referral Process
The preferred referral method is via My Aged Care (MAC) contact centre or online. Ph. 1800 200 422.

Basic demographic information is required including full name, date of birth, contact details including address and phone number, gender, GP details, consultant details if applicable and the medical condition/reason for referral.

Referrals are prioritised depending on the circumstances of the individual.
ACAS office is co-located with Community Allied Health Services at the Havlin St East campus. Outreach offices are situated at Echuca, Castlemaine and Swan Hill.

Address:
8 GIBSON STREET, NORTH BENDIGO, VIC, 3550

Contact:

Ph: 03 5438 1413
E: residentialcare@bendigohealth.org.au
W: Visit website www.bendigohealth.org.au

Today's opening hours:
Contact for opening hours

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: The Golden Oaks Nursing Home located in Stoneham Street, Golden Square and accommodates 60 residents in shared accommodation, Golden Oaks is a warm, home like environment encompasses a central lounge/dining area and two U shaped passageways. A recreation room, sunroom and tranquil courtyards are available for residents, family and friends to enjoy and spend relaxing time together. All bedrooms are spacious and have views of the garden and surrounding bush environment.

Address:
8 GIBSON STREET, NORTH BENDIGO, VIC, 3550

Contact:

Ph: 03 5434 7595
E: residentialcare@bendigohealth.org.au
W: Visit website www.bendigohealth.org.au

Today's opening hours:
Contact for opening hours

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Simpkin House is a specialist 40-bed secure psycho-geriatric facility catering for people who display challenging behaviours. All bedrooms have large windows with views of the garden. There are large outside areas to support wandering residents with winding paths. Quality Care Care is delivered by qualified registered nurses trading 24 hours with staff highly skilled in caring for and managing clients with challenging behaviours.

Address:
8 GIBSON STREET, NORTH BENDIGO, VIC, 3550

Contact:

Ph: 03 5454 9190
W: Visit website www.bendigohealth.org.au

Today's opening hours:
Closed now

Opening times:

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm

Public holidays: View holiday hours Hide holiday hours

Billing:
Fees Apply

Wheelchair access:
Yes

Address:
26 GIBSON STREET, NORTH BENDIGO, VIC, 3550

Contact:

Ph: 03 5434 7500
E: residentialcare@bendigohealth.org.au
W: Visit website www.bendigohealth.org.au

Today's opening hours:
Contact for opening hours

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Gibson Street Complex Located at Gibson Street, Bendigo and comprises of Stella Anderson Nursing Home and Joan Pinder Nursing Home each comprising of 60 single bedrooms. Each house has a lounge room with fireplace, adjoining dining rooms, tea rooms, private sun room settings. Expansive recreational areas with courtyards and outdoor decking areas. Large outdoor garden areas with walking paths provide an area of tranquility for quiet reflection for residents and families to enjoy the outdoors.

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Service Finder: Bendigo Health

Aged care information and referral service, NORTH BENDIGO, VIC 3550

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