Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Western Health Infection Control Service provides a comprehensive infection control program aimed at preventing and reducing hospital associated infections.

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Clinical Psychology - Grey Searle
Clinical Psychology hours - Monday to Friday (8 hours per week)

The Clinical Psychology Service provides expertise in the assessment and management of psychological syndromes and disorders, and consultation to a wide range of inpatient and outpatient programs within Western Health for children and adults. The Clinical Psychology Service provides information and advice to patients, carers and other involved parties regarding psychological conditions and their management, and contributes to the overall management of patients in conjunction with the multidisciplinary teams involved with a patient. Please note that this service is limited to eight hours per week.

Referrals may be discussed with the relevant psychologist by contacting on the telephone numbers listed above.
Referrals should be completed on the appropriate electronic data base, currently 'Healthpower', or if this is unavailable to the referrer, by faxing a written referral.

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Hours: 8.00am – 3.00pm Monday to Friday
Outside these hours, contact the After Hours
Administrator

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Hours: 8.00am to 4.30pm Monday, Tuesday & Friday
8.00am to 8.30pm Wednesday & Thursday

Patients are assessed physically and emotionally for their suitability for surgery, and to plan appropriately for discharge.

Steps taken to ensure a smooth admitting process on the day of admission include:
• Pre-registration for admission
• Arranging an interpreter for admission
• Nursing and medical histories, anaesthetic screening and pharmacy interviews
• Consent form signed
• Education regarding procedure and anaesthetic
• Appropriate testing and review of results eg. ECG, radiology or pathology screening
• for discharge requirements, necessary referrals initiated and advice on preparation for discharge.

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: In-patients only.

Closed weekends and public holidays.

Hours: Monday - Friday 8.15am to 4.45pm
Pharmacist-in-Charge: Ms Kitty Wong

The Western Health Pharmacy Service provides a comprehensive service to the wards and departments of Western Hospital, Sunshine Hospital, and The Williamstown Hospital.
The objectives of the service are:
• To ensure safe, rational and cost effective use of medicines;
• To provide up-to-date information and advice on drugs and drug therapy to
patients and staff of Western Health;
• To offer effective and efficient procurement and distribution of medications;
• To provide support for education and research.
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Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Reg Geary House Nursing Home is one of the key providers of residential care within the Melton community. The facility provides high care services to frail people who are referred by the Aged Care Assessment Service.

The facility boasts a modern purpose built building, spacious outdoor areas and a range of activity programs, as well as its own bus.

All staff at Reg Geary House aim to provide the highest quality care in an environment that ensures a sense of security, comfort, privacy and companionship.

Reg Geary House offers 30 beds, including 12 single rooms, and 9 shared rooms - each with 2 beds.

Reg Geary House provides 24-hour nursing cover, and local General Practitioners provide medical care to residents. Reg Geary House has 24-hour access to pharmacy services.

The nursing home has a visiting podiatrist, optometrist, audiologist, occupational therapist, dentist and physiotherapist, as well as a comprehensive activities program providing lifestyle and leisure activities.

The nursing home has volunteers who are involved in activities and outings.

The Activities Coordinator discusses activity options with each new resident. Reg Geary House has in-house activities every day and outings are arranged regularly, using the facility's own bus.

All residents receive a monthly activities program, which includes card games, art and craft, movies and musical afternoons.
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Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Fees and Bulk Billing

Wheelchair access:
Yes

Additional Information: Director: Dr Peter Crossley Hours: 8.00am – 11.00pm daily (For emergencies outside the opening hours, patients should be referred directly to Western or Sunshine hospitals) Services offered: Adult urgent care. The department is not appropriate for time critical emergency or major trauma. How to refer: We recommend that GPs refer by telephone, as this is more reliable than fax transmission. We will require details including your name and contact details, the patient's name, date of birth, address, past medical history, current medications, the current problem and any relevant treatment or investigations. If you do send a fax, please mark the fax as 'Emergency Referral'. Where there is doubt about the appropriateness of an Emergency Department referral or if urgent assistance is sought, the duty emergency physician or registrar can be contacted on 9393 0101. For example, some subspecialty services are not available at Williamstown and if the patient is time-critical it may be useful to discuss the patient with the senior ED doctor before sending the patient. Please provide a fax number to allow us to provide prompt feedback to you. Only GPs and Specialists can refer by telephone to the Emergency Department

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Patient Representative: Mr Shayne Smith

The Patient Representative at each hospital is available to assist patients, their relatives and friends, to resolve any problems they may have with hospital services.

Complaints are an integral part of the quality process of the hospital and provide the opportunity for the Executive team to review and improve hospital processes, thereby monitoring and enhancing the delivery of quality health care.

For prompt and courteous attention, all queries or complaints regarding patient care should be directed to the designated Patient Representative at the relevant hospital.

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Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Clinic Details: Mondays and Fridays 9am - 4pm

This program is a joint venture provided by Tweddle Child and Family Health Service and The Williamstown Hospital. It aims to assist parents with children 0-1 year to gain skills and confidence to manage early parenting problems, including settling, feeding (breast or bottle), establishment of a flexible routine, realistic expectations about infant developmental stages and their own physical and emotional well-being.

Booking is essential. Telephone between 9.00am to 5.00pm any day and ask to speak to the midwife to arrange a booking for the program.

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Williamstown Liaison Nurse (Monday, Wednesday, Friday 7.30am-12.00pm and Tuesday and Thursday 1.00pm-4.30pm) 0407 884 335

Unit Manager: Ms Elizabeth Ryke
Hours: 7.30am – 8.30pm seven days a week

Hospital in the Home provides short-term acute care for patients with specific medical conditions who choose to receive inpatient care in their own home. Patients admitted to HITH are considered to be inpatients of the hospital and may be admitted to HITH from the Emergency Departments at Western or Sunshine Hospitals, Outpatients Departments or from a general ward at Western or Sunshine Hospital. All referrals to HITH must be faxed. The HITH nurse will assess patients prior to acceptance into the program.

Hours of operation are 7.30am to 8.30pm, seven days a week. Out of hours there is a nurse on call for patients to contact and for new internal referrals.

GPs cannot at this stage refer to HITH directly, however, patients who had their PEG inserted at Western Health will be treated. Please call 8345 1793 (between 7.30am and 4.00pm) and 0438 599 095 out of these hours.
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Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: Cardiac Rehabilitation Phase II is structured according to the best-practice guidelines of the National Heart Foundation. Clients attend an initial assessment, and then attend classes once per week for seven weeks for supervised exercise and education. Patient goals normally include risk-factor modification, improveing self-management capacity and restoration of previous function.

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Service provided by Dorevitch Pathology 24 hours per day 7 days per week

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Neuropsychology Consultant - Jennifer McDowall
Neuropsychology Hours - Monday to Friday, 9-5

The Clinical Neuropsychology (Adult) Service provides specialist assessment, diagnosis, management, counselling and rehabilitation of individuals with neurological disorders and brain impairment. For example individuals with stroke, dementia and other progressive neurological conditions such as Parkinson's disease and Multiple Sclerosis can be referred to the service. The goal of the service is to work closely with a multidisciplinary team to assist in the design and evaluation of specific treatment and management plans for referred patients. Information, advice and support is also provided to staff, patients, carers, community workers and other parties regarding the nature and management of neurological conditions.

Services are provided to the Aged Care Assessment Service (A.C.A.S.), the Rehabilitation Ward, the Geriatric Evaluation and Management Ward (G.E.M.), the Secure Geriatric Evaluation Ward (Secure G.E.M.), and the Community Based Rehabilitation Service at Sunshine Hospital and Western Hospital and Williamstown Hospital on an as needed basis.

Referrals may be discussed with the relevant psychologist by contacting on the telephone numbers listed above.
Referrals should be completed on the appropriate electronic data base, currently 'Healthpower', or if this is unavailable to the referrer, by faxing a written referral.

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Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: This service provides assessment and management of adult inpatients presenting with disorders of communication and/or swallowing of various origins (including neurological, surgical, general medical and aged care). Services are provided across the continuum from the acutely ill through to rehabilitation as well as the support and maintenance of swallowing and communication in degenerative disorders as appropriate.

Adult outpatients are seen only at Western Hospital for the assessment and short-term management of voice disorders. Referrals must be made via the Western Hospital Ear, Nose & Throat Clinic.
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Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Fees and Bulk Billing

Wheelchair access:
Yes

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: The Aged Care Unit provides comprehensive multidisciplinary evaluation and management for aged care clients. Patients may be admitted after an acute episode of care, or via the community on the recommendation of ACAS.

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Hours: Thursday, Friday & Saturday - (excluding Public Holidays)
Day Program: 1.00pm – 5.00pm
Overnight Program:6.00pm – 8.00am

A service for teaching settling techniques to the parents and/or carers of unsettled babies aged 0 - 12 months.

Available to:
• Mother and/or father and baby
• Other care givers

Referrals are accepted from health professionals and from the community.

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Diabetes Educator: Ms Melinda Peckham Williamstown Hospital (Pager No 0144)

Internal referrals only. General Practitioners requiring educational material may contact Diabetes Australia – Victoria, 158 Durham Road, Sunshine, 3020 telephone 1300 136 588.

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Referral forms (which must be signed by the Unit Doctor) are available from pre-admission clinic completed forms can be faxed to the Autologous Co-ordinator – Ms Frances Hammer.

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: This service offers confidential advice and education to Western Health patients, their family members and/or carers across all three Western Health hospitals. Social workers provide assistance in relation to issues of emotional adjustment to health conditions and/or the hospitalisation experience. Social workers may utilize a range of approaches including individual counselling, family sessions and/or group-work. Social workers assess for a broad range of psychosocial needs in order to plan for appropriate discharge and may provide information about, and referral to, a range of community services. Specific assistance with arranging transfer to residential care facilities is provided by the Social Work Aged Care Team.

Whilst predominantly having an inpatient focus, the Social Work Department also provides support to some outpatient clinics, including Family Planning, Maternity Outreach & Support Service, Midwife Obstetrics Clinics, Young Mum's Group, Gynaecology Outpatients and Well Women's Clinic.

Referrals may be discussed with the senior social work clinicians by contacting the department.

Social Workers can be paged through hospital switchboards

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: The role of CBR is to rehabilitate patients to achieve the highest possible level of independence, physically, socially and psychologically, after the loss of function and ability due to injury or disease. It involves individual assessment, rehabilitation, discharge planning and follow up of patients.
Hours: 9.00am-3.30pm (5 days a week)

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Hours:
Monday-Friday 8.30am to 6.00pm
Saturday: 9.00am to 12.00 noon & 3.30pm to 5.00pm
Sunday: 10.00am to 12.00 noon & 3.30pm to 5.00pm

• Plain X-rays and tomography – usually no appointment necessary
• General procedures – IVP, IVC, barium examinations, venography
• CT Scanning (spinal)
• Ultrasound – including vascular, colour Doppler
• Angiography - DSA
• Mammography

Written Reports:

Privately referred patients may take their films and report with them. Otherwise, they will be sent to the referring doctor. Reports on public patients are available on receipt of a fax or letter from the general practitioner. This is a requirement to comply with our patient confidentiality obligations.
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Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Midwifery services are provided by the Red Team from Sunshine Hospital

Telephone: 8345 1720
Location: Building B, Level 2, Maternity Services, Sunshine Hospital

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Fees and Bulk Billing

Wheelchair access:
Yes

Additional Information: Vestibular Rehabilitation:

Eligible clients will undergo a comprehensive vestibular assessment. An individually tailored rehabilitation program will be implemented according to the needs of the client. Program goals are to reduce dizziness, improve balance and functional status. Average length of stay in the program is 6 to 8 weeks, but may vary according to diagnosis and progress.

Physiotherapy:
Services include assessment and treatment of cardiac, respiratory, orthopaedic and neurological conditions and for those patients who require assessment / assistance with mobility problems. This includes service to children and to pre and post-natal women. Interventions may include gait training, techniques to improve respiratory capacity, provision of exercises, hydrotherapy and self-management programs. Gait aids and some braces may be provided. Discharge planning is provided including referral for post discharge physiotherapy if required either at Western Health or a Community Agency. Referrals for outpatient physiotherapy are accepted for hospital patients only - exceptions to this are for Community Rehabilitation Centre referrals (see CRC entry in Aged care, Rehabilitation and Subacute Care).

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Contact: Page individual dieticians through hospital switchboards

INPATIENT SERVICE
This service offers nutrition assessment and education for conditions requiring nutrition intervention including nutrition support, diabetes, hyperlipidaemia, gastroenterology and all aspects of renal nutrition including peritoneal and haemodialysis. Referrals (preferably electronic) are accepted for hospital inpatients.


OUTPATIENT SERVICE
At Western Hospital, outpatient referrals are received from hospital outpatient clinics only. A dietetic service is also provided to the Diabetes Education Clinic, Cardiac Rehabilitation Program and Obesity Clinic.

At Sunshine Hospital, referrals are accepted from staff within the hospital, also shared care GPs, private consulting rooms at Sunshine Hospital and Early Intervention agencies for women and children.

At The Williamstown Hospital, referrals are accepted from both hospital medical officers and GPs.
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Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: The Williamstown Hospital - Cardiac Rehabilitation:
Operates on Mondays for 7 weeks. For more information, please contact Ms Jane Mosley.

Health Information Department:
Hours: Mon-Fri: 8.30am to 5.00pm Recent Admissions (within 48 hours) GPs should contact the unit HMO via main switchboard. Other Clinical Information Requests Urgent Discharge Summaries are available after office hours by contacting the After Hours Nursing Supervisor on 9393 0100. Other information may be requested by fax or mail (addressed to the Health Information Department) or contact by phone. If a patient has nominated the GP no patient authority is required. All other requests require signed consent from the patient. A fax request sheet is available.

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Hours: 7.00am to 7.00pm, Monday - Friday

The Day Procedure Unit performs minor day procedures.

Address:
77B Railway Crescent, WILLIAMSTOWN, VIC, 3016

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Contact: Page individual occupational therapists through hospital switchboards

This service offers assessment and treatment to maximise patients' capacity for optimal engagement in meaningful occupations and activities of daily living. The following areas may be assessed: physical, sensory, psycho-social, neuro-behavioural/cognitive, environmental, vocational, driving.

A management plan is developed for each individual, and may include:

•Specific treatment for assessed deficits
•Home assessment and liaison regarding home modifications and other discharge
planning requirements
•Involvement of relevant significant others in OT sessions
•Information on community resources and access
•Management techniques and education about the nature of the disease or deficit
•Practical advice on equipment, and strategies to reduce the burden of care

There is an occupational therapy service in most inpatient areas of the health service, except for women's health. Outpatient services are provided to the Community Based Rehabilitation and paediatric patients at Sunshine Hospital, and to Hand Clinic patients only at Western Hospital. No other outpatient services are offered.
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