Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

Hospital in the Home is an alternative method of providing health care services to patients in their own homes or supported accommodation. The service includes a short hospital or emergency department stay, followed by home-based treatment. Nurses will visit the patient regularly to provide the care and support required throughout their treatment. Hospital doctors will oversee the treatment and review the patient regularly.
The service is located in the Oxley Ward.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Low Vision Clinic aims to help people suffering from poor vision, to make the best possible use of their remaining sight by providing vision assessment, optical aids, counselling, mobility and occupational therapy.

Area Serviced
Wimmera region

Initial Contact
Coordinator, Ph: 03 5398 1244 FAX: 03 5394 1483
Email: warracknabeal@visionaustralia.org.au

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries. Appointment required.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

Wimmera Community Options provides Home Care Packages as a part of its range of services to assist people who are frail aged and/or people with disabilities and their carers.

Home Care Packages are for older people who are frail or have disabilities, and would be eligible for admission to hostel care but who wish to remain living at home with support.

Wimmera Community Options is located in the Federation Building, 3 Robinson St, Horsham.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Bulk Billing Only

VISTIING SERVICE Provides hearing assessment of infants, preschool and school aged children, and adults. The department does not supply hearing aids, with clients being referred to The Office of Hearing Services, for further assessment and hearing aid fitting.

Australian Hearing Services provides a regular visiting service for all eligible clients in the Wimmera region using the Audiology facility of the Wimmera Hearing Centre.

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9333 FAX: 03 5381 9330

Additional Information
8.30 am - 5.00 pm, Mon - Fri, for inquiries. ww.bigadne

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

CR Program runs for 10 weeks , 1 day per week (continuous). CHF Program runs for 9 weeks, 1 day per week (intermittent).

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Residential Services co-ordinates the operation of Wimmera Nursing Home and Kurrajong Lodge. Applications for resident care should be directed to this service.

Fees
Fees as per government legislation.

Area Serviced
Wimmera region

Initial Contact
Residential Services Manager, Ph: 03 5381 9307

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

The Day Oncology Unit provides ambulatory care for cancer patients undergoing cytotoxic and supportive therapy. The unit is open five days a week and is supported by two visiting oncologists and an oncology nurse practitioner.

The unit and its staff play an important role in the coordination and provision of cancer treatment for the people of the Wimmera and Southern Mallee in the delivery of cytotoxic drug therapy, blood transfusions, the administration of chemotherapeutic enchanting drugs and the maintenance of access devices.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

Provide assistance and support to women and men, their families, carers and friends along the path of their breast cancer experience. That experience may include chemotherapy, radiotherapy or no treatment at all.

Home/hospital visits can be arranged and outreach clinics are available on a monthly basis at Nhill and in Warracknabeal.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

The service is available to in-patients only.

The Pharmacy is responsible for the ordering and supply of medications to the Wimmera Health Care Group, which includes Horsham and Dimboola Campuses.

The Pharmacy supplies medications to other regional hospitals, and to outpatients on prescriptions written aby hospital doctors. A fee applies to outpatient prescriptions.

Pharmacists are also involved in programs such as Cardiac Rehabilitation to provide information about patient medication.

Area Serviced
Wimmera region

Initial Contact
Director of Pharmacy, Ph: 03 5381 9246 FAX: 03 5381 9199
Email: info@whcg.org.au

Additional Information
8.30 am - 5.00 pm, Mon - Fri.
Additional contact no: Ph: 03 5381 9247.

Address:
21 Arnott STREET, HORSHAM, 3400

Billing:
No Fee

The primary role of the Koori Hospital Liaison Officer is to ensure the provision of quality health care needs and expectations of Koori clients are met in a culturally appropriate way.

Provides a link between Koori clients and Wimmera Health Care Group services and acts as a link between Wimmera Health Care Group and aboriginal organisations & services and other mainstream organisations for Koori clients.

The Koori Hospital Liaison Officer can also provide culturally appropriate training, as required.

Located in Arnott St, Horsham.

Fees
Free

Area Serviced
Wimmera region

Initial Contact
Koori Liaison Officer

Eligibility
No referral necessary. Available to Wimmera Health Care Group patients at Horsham and Dimboola campuses.

Additional Information
8.00 am - 5.00 pm, Mon - Fri, for inquiries.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Public Dental Clinic treats patients who hold a Health Care Card or Pensioner Concession Card. The Clinic provides basic dental treatment (fillings, extractions, cleanings) including dentures or false teeth. Each service requires a patient’s co payment or contribution.

The Dental Clinic is located in the Arapiles Building, Baillie St, Horsham.

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9248 FAX: 03 5381 9330
Email: info@whcg.org.au

Additional Information
8.30 am - 12 noon & 1.00 pm - 5.00 pm, Mon - Fri, excluding public holidays. Appointment necessary.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Diabetes Educator is a health professional who helps people to better understand the day to day management of diabetes. The Diabetes Educator is part of the diabetes team who care for people with diabetes. This team consists of Specialists, General Practitioner, Diabetes Educator, Dietitian, Podiatrist, & Social Worker.
Each member of the team is dedicated to giving comprehensive care to people with diabetes.

The practice of diabetes incudes clinical care, education, advocacy, health promotion and counselling. Through education and support, people are able to obtain the skills to adequately self-manage their condition thereby improving their quality of life.
Other services include: Insulin dose adjustment for:Sports management.Overseas travel and time zone management.School camps & excursions.Workplace activities.

The Diabetes Educator is located at 6 Read St, Horsham.

Fees
A nominal fee applies, with most concession cards acknowledged.

Area Serviced
Wimmera region

Initial Contact
Diabetes Educator, Ph: 03 5381 9315 FAX: 03 5381 9380
Email: info@whcg.org.au

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Healthcare Imaging Services is a private company, which provides medical imaging for the Wimmera Health Care Group and the Wimmera region. Services include Radiography, Computer Tomography, Mammography, Ultrasound, O.P.G (Orthopanthomogram) and Echocardiography.

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9236 FAX: 03 5381 9129
Email: info@whcg.org.au

Additional Information
8.30 am - 5.00 pm, Mon - Fri, for inquiries and appointments.
Additional contact no: Ph: 03 5381 9236

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Provides advice and information on food and nutrition as part of healthy living and for managing heath conditions. All dietary advice is planned individually with the client and family.

The Dietitian is located in the Arapiles Building, Baillie St, Horsham.

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9333 FAX: 03 5381 9330
Email: info@whcg.org.au
Appointment required for outpatients. Some home visits in the local area may be arranged.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Bulk Billing Available

Provides Accident and Emergency Services, 24 hours a day, seven days a week. Area Serviced Wimmera region Initial Contact Unit Manager, Ph: 03 5381 9276 FAX: 03 5381 9196 Email: info@whcg.org.au.

Billing:
Other Option

Wimmera Urgent Care Centre Telehealth is an after-hours emergency department telehealth service across the Wimmera region to support the local General Practitioners (GPs) to maintain a 24 hour medical service to the Urgent Care Centers (UCCs) based in Small Rural Health Services (SRHS). Currently operates between the hours of 5pm and 10pm between West Wimmera Health Service and Rural Northwest Health. The telehealth service is offered to patients presenting afterhours at UCCs with low acuity problems – mostly Triage Category 4 & 5, and non-complex Category, 3, when no on-call GP is available. These patients are referred to the Afterhours Telehealth service generated through Wimmera Health Care Group Emergency Department (ED) to have a real time video consultation with a WHCG ED doctor.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

Address:
6-12 Read STREET, HORSHAM, 3400

Billing:
Fees Apply

Family planning services and information on contraception and sexually transmitted diseases are available.

Fees
Fees may apply for some services

Area Serviced
Horsham & district

Initial Contact
Family Planning Nurse, Ph: 03 5362 1241 FAX:
Email: info@whcg.org.au

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries. Appointment required.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

The Pre-Admission Clinic is designed to allow continuity of integrated care for elective surgical patients requiring admission to the hospital.

The Clinic enables patients to undergo nursing, medical and paramedical assessment and any necessary tests prior to their admission, thus streamlining admission on the day of surgery.

Opportunity is provided for patients to discuss their concerns or special requirements they may have about their operation and hospital stay.

Patient education on pre and post operative care and pain management is discussed, and information is given to patients on the admission procedure and anticipated time in hospital.

Area Serviced
Wimmera region

Initial Contact
Pre-Admission Clinic, Ph; 03 5381 9348 FAX: 03 5381 9348
Email: info@whcg.org.au

Additional Information
8.00 am - 5.00 pm, Mon - Thurs & 8.00 am - 12 noon, Fri,

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

The Lactation Consultant provides support, education and practical assistance to mothers and babies experiencing difficulties with breastfeeding.
The Service provides:
Education, support and assistance with breastfeeding for women at any time during pregnancy and after the baby arrives.
Telephone or face-to-face counselling for mothers.

Area Serviced
Wimmera region

Initial Contact
Lactation Consultant,Ph: 03 53819084 FAX: 03 5381 9314
Additional Information
9.00 am - 3.30 pm, Mon,- Thurs. Appointment required.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

The key function of this service is to deliver primary care services, the diabetes self management program and implement the WHCG Health Promotion Plan strategies in-conjunction with the Health Promotion Committee .

The Community Health Nursing Service is co-located in the Grampians Community Health Centre, David Street, Horsham.

Fees:
Nil apply to this service

Inital Contact:
Nurse Unit Manager: 03 5362 1241
e-mail: jharfield@whcg.org.au
Hours of Operation Mon - Fri 8.30 -5.00pm

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Available by appointment only. A Pacemaker Clinic is held six monthly in Oxley Ward, for those people fitted with these devices.

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9258 FAX: 03 5381 9260
Email: info@whcg.org.au

Additional Information
Appointment required.
Additional contact no: Ph: 03 5381 9259

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

A Clinic for Stress (Exercise) testing is held on Friday afternoons, by appointment only.
Referral by General Practitioner or specialist is mandatory.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

The Domicilary Midwife will visit the home of mothers, following discharge from hospital, at a mutually convenient time. Available to all mothers and infants, with extra visits scheduled for those mothers who would like early discharge.
The Midwives provide the domicilary postnatal service with current skills in the care of mothers and newborn infants. The service is located in the Bindewarra Building, Read St, Horsham and is available six days a week, with an on-call service on Sundays.

Area Serviced
Horsham & district

Initial Contact
Domiciliary Staff, Ph: 03 5381 9262 FAX: 03 5381 9262
Email: info@whcg.org.au

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries. Appointments are made by telephoning 03 5381 9262, if no answer, leave a message on the answering machine including a contact phone number. ww

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

Haemodialysis is one treatment option available for the treatment of people with renal (kidney) failure. The person is referred to Haemodialysis by a renal physician. Haemodialysis involves three treatments per week of four to five hours duration.

The service is located in Oxley Ward and is also available to people who are holidaying in the area or people visiting relatives. This can be organised by contacting the unit during hours of operation.

Fees
Fees may apply

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9194 FAX: 03 5381 9260
Email: info@whcg.org.au

Additional Information
7.00 am - 7.00 pm, Mon, Wed & Fri.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Bulk Billing Available

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

A program designed to ensure faster and comprehensive understanding about managing diabetes without long waiting periods when first diagnosed with diabetes.

The program is held over four sessions, from 9.45 am - 11.30 am, Thursdays in the Conference Room in the main reception area of the hospital. Family, friends or carers of people with diabetes are also welcome to attend.

The Diabetes Education Program is held in the Arapiles Building, Baillie St, Horsham.

Fees
$6.50 per session.

Area Serviced
Wimmera region

Initial Contact
Community Rehabilitation Centre Unit Manager, Ph: 03 5381 9333 FAx: 03 5381 9330

Additional Information
8.30 am - 4.30 pm, Mon - Fri, for inquiries and enrolments.

Billing:
No Fee

Stroke Care Coordinator
Provides information, education and support for stroke and TIA patients, and also their families’ carers and the broader community. Education and support is also available for health professionals and the larger community. WHCG staff should refer all stroke & TIA patients to this provider.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

An Alzheimers Association Victoria Counsellor is available to provide support, counselling and information to carers and families of people with Alzheimers Disease and other dementias.
Local support groups are also available to provide support, contact for details of locations and meetings.

A Grampians Region Education Officer is also available to provide information and education on Alzheimers Disease.
Please see separate entry for Alzheimers Association Victoria.

Area Serviced
Wimmera region

Initial Contact
Counsellor/Resource Worker, Ph: 03 5381 9395 FAX: 03 5381 9380
Email: aav@wimmera.com.au

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries.
Website: http://www.alzvic.asn.au
Dementia Hotline: 1800 639 331

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

A service which provides in-home nursing and treatment by nursing staff. Services include administering medications, cancer support, palliative care, wound care, medication supervision, personal care, and monitoring of post acute care clients.

Area Serviced
Horsham & district

Initial Contact
District Nurse, Ph: 03 5381 9103 FAX: 03 5381 9170
Email: info@whcg.org.au

Eligibility
Referrals accepted from all community services, hospitals, doctors, & families or other concerned persons within the community. All assessed by a health professional for eligibility to service.

Additional Information
8.00 am - 9.00 pm, Mon - Fri, & 8.00 am - 6.30 pm, Sat & Sun. An out of hours service is available on a nursing needs basis, by arrangement..co

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

Provides information and counselling on HIV, Hepatitis B and Hepatitis C. Accredited HIV Counsellor.

The Infection Control Nurse is located in Arapiles Building, Baillie St, Horsham.

Area Serviced
Wimmera region

Initial Contact
Infection Control Nurse, Ph: 03 5381 9333 FAX: 03 5381 9330
Email: info@whcg.org.au

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

The library aims to give health workers ready access to information relevant to their duties. The Library also offers staff resources and services in support of patient care, teaching programs and professional development.

The Library provides a range of up to date resources on medical and surgical diagnosis, treatment, nursing and paramedical care.

Resources Available:
Books, journals and other printed information
Indexes and Bibliographies
Online Resources
Photocopying and printing facilities
Study facilities.

Services Provided:
Lending
Internet Access
Inter-library loans
Reference & Research
Book ordering at discount prices
Access to Database searches.

Fees
Fees charged for copying and printing, charges may apply for some inter-library loans.

Area Serviced
Horsham & district

Initial Contact
Librarian, Ph: 03 5381 9291 FAX: 03 5381 9268
Email: info@whcg.org.au

Additional Information
10.00 am -12 Noon, Mon, Wed & Fri; & 10.00 am - 12 Noon, Tues & Fri.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

BreastScreen provides free mammograms (breast x-rays) to women 40 years of age and over. The early detection of breast cancer offers a better chance of treatment and recovery.

Mammography is a low dose x-ray, whereby each breast is compressed firmly for a few seconds. The x-rays are then read by two radiologists trained in the detection of early breast cancer. Results are forwarded to the client, by letter, within two weeks.

If any changes are detected on the x-ray, BreastScreen offers a free, high quality assessment at St John of God Hospital, Ballarat. This involves counselling and further tests. If cancer is detected, women are referred back to their own doctor for treatment.

Women 50 and over who have no breast symptoms and have not had breast cancer in the pas, are encouraged to attend BreastScreen every two years. Women 40 - 49 have a lower risk of breast cancer, but may join the program if they wish.

Wimmera BreastScreen is part of the Central Highlands and Wimmera BreastScreening & Assessment Service.

Fees
No fees apply to eligible women

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 132 050 FAX: 03 5381 9129
Email: info@whcg.org.au

Additional Information
Ring 132 050 for appointment. Some evening appointments available.
Other inquiries to the Education Officer, Ph: 03 5381 2106

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

Wimmera Base Hospital Ladies Auxiliary sells very reasonably priced secondhand goods to fundraise to assist the Wimmera Health Care Group.

The shop is located at 25a Darlot St, Horsham and is open 10.00 am - 4.00 pm, Tuesday - Fridays.

Area Serviced
Horsham & district

Initial Contact
Duty Worker, Ph: 03 5381 2612

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Childbirth Education program provides ante-natal & post-natal classes to assist mothers and their partners to prepare for the birth of their child and parenting.

Fees
Fees apply. Concessions apply for Health Care Cardholders.

Area Serviced
Wimmera region

Initial Contact
Midwifery Services, Ph: 03 5381 9262
Email: info@whcg.org.au

Additional Information
Classes held as arranged, contact for details.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

Needle Syringe Program provides free needles, swabs and syringes for injecting drug use, as well as providing a return facility for the safe disposal of used syringes and needles. Free condoms and lubricant are also availabile. This public health program has been effective in reducing blood borne diseases in our community.

Area Serviced
Horsham & district

Initial Contact
Emergency Department, Ph: 03 5381 9111 FAX: 03 5382 0829
Email: info@whcg.org.au

Additional Information
24 hours, 7 days a week

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

By appointment only.

The Wound Clinic provides a nursing service that specialises in wound care management. Leg ulcers fall into different categories and the treatment between each varies considerably. An accurate diagnosis of the cause of each ulcer enables the appropriate treatment to be commenced.

The District Nursing Wound Clinic provides the following services:
Diagnosis of venous and arterial leg ulcers and initiation of appropriate treatment.
Treatment of acute and chronic wounds.
Specialised compression bandaging used for the treatment of venous leg ulcers.
Fitting of compression socks and stockings for the control of swelling in the lower legs, treatment of varicose veins and leg ulcers and prior to flying to prevent the incidence of deep vein thrombosis.

Area Covered
Horsham RCC, however telephone consultation provided to other areas

Fees
Fees are incurred for this service and will be discussed per individual referral received

Inital Contact
District Nursing Service office ph 5381 9391 fax: 5381 9170
e-mail: iinfo@whcg.org.au

Hours of Operation:
Contact District Nursing Service office for appointment

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

The Gait and Balance Program utilises a combination of medical, social, educational and physical measures to assist in the prevention of falls for people with walking and and balance disturbances.

Each participant is encouraged to attend weekly sessions from 2.00 pm - 4.00 pm, Fridays, for six weeks. During this time a series of educational topics will be delivered and exercise programs will be tailored and progressed for each individual’s needs and abilities.

The program aims to give partipants:
To maintain independence and have confidence in their lifestyle and current place of residence.
Lessen the risk of falling by reducing risk factors through a variety of medical checks, education and graduated exercise.
Assist participants to achieve and maintain an appropriate level of physical activity.
Promote confidence and self responsibility.
Educational topics covered in the program include:Home hazard awareness.Benefits of exercise and mobility.Foot conditions and footwear.Drug and vision effects on balance.Home safety link and practice getting on and off the floor.Resistance strength training.

The Gait and Balance Clinic is held in the Arapiles Building, Baillie St, Horsham.

Area Serviced
Wimmera region

Initial Contact
Gait & Balance Program Coordinator, Ph: 03 5381 9333 FAX: 03 5381 9330
Email: info@whhcg.org.au

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries & appointments..com/b

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Wound Clinic provides a nursing service that specialises in wound care management. Leg ulcers fall into different categories and the treatment between each varies considerably. An accurate diagnosis of the cause of each ulcer enables the appropriate treatment to be commenced.

The District Nursing Wound Clinic provides the following services:
Diagnosis of venous and arterial leg ulcers and initiation of appropriate treatment.
Treatment of acute and chronic wounds.
Specialised compression bandaging used for the treatment of venous leg ulcers.
Fitting of compression socks and stockings for the control of swelling in the lower legs, treatment of varicose veins and leg ulcers and prior to flying to prevent the incidence of deep vein thrombosis.

Area Covered
Horsham RCC, however telephone consultation provided to other areas

Fees
Fees are incurred for this service and will be discussed per individual referral received

Inital Contact
District Nursing Service office ph 5381 9391 fax: 5381 9170
e-mail: iinfo@whcg.org.au

Hours of Operation:
Contact District Nursing Service office for appointment

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

The Oncology Nurse Practitioner (ONP) can be contacted directly by people with a cancer diagnosis, family members and care givers. Health Care Professionals are also able to refer clients to the Oncology Nurse Practitioner.

Catchment: Wimmera Catchment Area including Wimmera Health Care Group; Stawell Regional Health; East Grampians Health Service

An Oncology Nurse Practitioner is a registered nurse educated and authorised to function in an advanced and extended clinical role, in the specialist field of Cancer.

The ONP provides a consultative service which may include:
1. Regular review of patients with complex needs
2. Initial patient consultations with VMO
3. Rapid response consultation; provision of rapid, timely assessment for symptom management and oncological emergencies. Liaison with Medical Oncologist, GP, Emergency staff &/ or Regional Staff.
4. Support and advice on the care and management of Central Venous Access Device (Ports and PICC’s)
5 Counselling of newly diagnosed patients
6. Decision making support (treatment /end of life)

Criteria for referral: A
• Patients of WHCG, SRH &/or EGHC diagnosed with cancer and
Criteria B:
- Patients with complex needs which may include one or more of the following:
- Significant physical symptoms of disease or treatment side effects
- Psycho /social issues
- Carer difficulties
- Use of more than three community service providers
Availability: the ONP is available Monday to Friday from 8-4:30, appointments and consultations out of these hours may be arranged

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

A specialist Lymphoedema Nurse provides assessment and therapy and may refer you to other services to assist in the management of your Lymphoedema including physiotherapy, orthotist, dietitian, occupational therapist, social workers and others.

The Clinic provides support in the management of Lymphoedema including self management, lymphatic massage, exercises, compression garments and education.

The clinic is provided by the CNS Wound as part of the district nursing service.

Fees
A small cost for consultation applies. Cost applies for compression garments.

Area Serviced
Wimmera region

Initial Contact
District Nursing, Ph: 03 5381 9391 FAX: 03 5381 9170
Email: info@whcg.org.au

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Continence Service aims to assist people with all types of bladder and bowel problems including incontinence - loss of control.

Assistance is also provided to family members, carers and health professionals to assist them to understand these conditions and their management.

The service assists people with treatment, education and management options and correct use of and care of aids, and appliances uses. The service alsdo includes a specialisted Bed Wetting Program for children.
The service is available to residents, of any age, living within the Wimmera region who have bladder or bowel problems.

Area Serviced
Wimmera region

Initial Contact
District Nurse, Ph: 03 5381 9321 FAX: 03 5381 9170
Email: info@whcg.org.au

Additional Information
9.00 am - 3.30 pm, Mon - Fri. Appointment required. After hours appointments as necessary. w

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

Regional health service providing 24 hour emergency services; acute care; pre and post operative care for general and specialist surgery; diagnostic services, aged care, assessment & accommodation; and a wide range of community support and allied health services. The Hospital also has 2 beds allocated to drug and alcohol withdrawal.

Fees
Emergency: A $20 fee ($10 for pensioners & health care cardholders) will be charged for each non-emergency consultation provided by the Hospital’s resident medical staff. Other fees dependent upon service.

Area Serviced
Wimmera region

Initial Contact
Reception

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries. Emergency services available 24 hours, 7 days a week. ww.a

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Available by appointment only. Midwives Clinic is now an option of antenatal care in conjuction with your doctor, available to pregnant women in the Horsham area.

Women who attend this clinic will be cared for by Midwives, and at key points in their pregnancy will visit your doctor for an appointment.
The Clinic operates every Wednesday, by appointment.

Area Serviced
Horsham & district

Initial Contact
Reception, Ph: 03 5381 9351 FAX: 03 5381 9314
Email: info@whcg.org.au

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Midwifery services available by appointment only. It is preferred that mothers book in between 12 - 16 weeks of pregnancy.

Midwifery services, located in Yandilla section, offer modern technology with experienced midwives in a relaxed atmosphere to provide a caring, safe, environment for mother and baby.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Provides assistance for anyone who has difficulty with everyday activites due to illness, accident or ageing. The service covers all aspects of day to day living, including self-care, leisure and vocational activities. Clients may be helped to relearn old skills or learn new ways of doing things.


This may include:
-- Retraining in activities such as showering, dressing, cooking & shopping.
-- Home visits to assess and advise about home modifications and equipment to assist people to be as safe and independent as possible.
-- Education in simplifying dailsy tasks and reducing fatigue.
-- Stress management and relaxation therapy.
-- Manufacture of splints to maintain limb position and provide comfort, hand therapy & scar management.
The Department has a variety of equipment, available to hire, to assist with daily living, including shower seats, over-toilet seats, commodes and manual wheelchairs.

Occupational Therapy is located in the Arapiles Building, Baillie St, Horsham.

Area Serviced
Horsham and Dimboola

Initial Contact
Reception, Ph: 03 5381 9333 FAX: 03 5381 9330
Email: info@whcg.org.au

Additional Information
8.30 am - 4.30 pm, Mon - Fri, for inquiries..com/b.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

Clinic held in the Outpatients Dept on Tuesdays, by appointment only.

Service available to anyone taking WARFARIN medication and provides comprehensive education related to Warfarin and monitoring by practitioners.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

The Residential In Reach Program (RIR) is part of the Wimmera Health Care Group’s Primary Care Program, and run by the District Nursing Department.
The program was launched in February of 2014, with the current catchment area being limited to all Horsham RACFs and other Wimmera areas including Natimuk and Dimboola.
The primary aim of the program is to prevent unnecessary presentations to the Emergency Department of acutely unwell aged care residents by provide education and support for RACF staff in caring for acutely unwell aged care residents and residents with complex needs.
The RIR program is currently free for RACFs to access, including any pharmaceuticals that are short term and directly related to treating the acute illness, and any relevant consumables associated with the acute illness.
RIR support is available Monday to Friday (8am-4.30pm), with after hours coverage for pre-existing clients provided by the Hospital In the Home Service. New referrals are able to be accepted afterhours, but no direct consultation or assessment is available.
Residential Aged Care Residents are able to be referred to the RIR service by:
o Staff (RACF or Hospital)
o GP
o Resident (self referral)
o Family

Services offered by the RIR program include (but not limited to):
• Assessment of acutely unwell aged care residents
• Support aged care residential staff in caring for acutely unwell aged care residents
o Intravenous antibiotics
o Subcutaneous fluids & dehydration management
o Blood transfusions
• Support aged care residential staff in:
o Caring for complex aged care residents
o Indwelling Urinary Catheter management / care
o Supra-pubic catheter care
o Nasogastric tube use / care / management
o PEG (Percutaneous Endoscopic Gastrostomy) tube use / care
• In-service Education:
o Venepuncture
o Intravenous cannulation & therapy
o Nursing Assessment
o PEG feeding tube management / care
o Indwelling Urinary Catheter management / care
o Supra-pubic catheter management /care
• General clinical advice
• Assistance in liaising with speciality services
o Palliative Care
o Wound Care
o Physiotherapy (fee may apply)

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

St John Of God is a private company which provides pathology services for the Wimmera Health Care Group and the Wimmera region via a courier system. The Laboratory conducts most types of tests, sending some specimens for specialised work to other laboratories.

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9231 FAX: 03 5381 1165


Additional Information
8.30 am - 5.00 pm, Mon - Fri. An appointment is not necessary, but a short waiting time can apply if the centre is busy.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Physiotherapy department provides assessment, treatment and prevention of disorders of human movement. This includes relief from pain and stiffness of joints; prevention of injury; improved strength and coordination; and help for people with disabilities to live as independently as possible.

People who benefit from physiotherapy include those with heart and lung conditions, back, neck or other joint problems, nervous system disorders, sporting injuries, those having babies and children with special needs.

The department provides education and instruction in back care, sports injury prevention, and general fitness for all ages.

A regional service is provided to Dimboola.

The Physiotherapy department also provides groups for cardiac and pulmonary rehabilitation, gait and balance an antenatal classes.

Area Serviced
Wimmera region

Initial Contact
Physiotherapy Dept, Ph: 03 5381 9333 FAX: 03 5381 9330
Email: info@whcg.org.au

Additional Information
8.30 am - 5.00 pm, Mon - Fri. A weekend service is available for treatment of in-patients only.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Podiatry department provides services to both inpatients and outpatients in the community. Services include routine and general care; bio-mechanical assessments; orthotic prescriptions and manufacture; paediatric assessment; care of skin conditions; ulcers and difficult toe-nails; footwear and footcare advice for people with diabetes, arthritis or poor circulation.

Footcare education talks are given to interested community groups.

Wimmera Nursing Home & Kurrajong Lodge residents are provided a monthly service.

The Podiatry Dept is located in the Arapiles Building, Baillie St, Horsham.

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9333 FAX: 03 5381 9330
Email: info@whcg.org.au

Additional Information
8.15 am - 5.00 pm, Mon - Fri. Appointment required.

Wax Bath Program:
A program of up to 18 weeks treatment for people with chilblains is held over winter (May - September) each year. The program aims to: -- Increase peripheral blood flow to the feet -- To treat or prevent chilblains. -- To encourage a sedative effect - therefore decrease pain and spasm. -- To assist in maintaining skin integrity. The Wax Bath Program is located at the Arapiles Building, Baillie St, Horsham. Fees $6.50 per session Area Serviced Wmmera region Initial Contact Community Rehabilitation Unit Manager or Podiatry, Ph: 03 5381 9333 FAX: 03 5381 9330 Email: info@whcg.org.au Additional Information 8.30 am - 4.30 pm, Mon - Fri, for inquiries

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Prosthetics and Orthotics provides assessment, prescription, fabrication, fitting, review and adjustment of prostheses and orthoses as well as ongoing advice and care. Facial, digital and breast prostheses are not supplied by this service.

The service is available to children and adults who:
-- May benefit from orthoses (braces and splints) due to reduced function resulting from musculoskeletal problems, pain, neurological conditions or systematic diseases.
-- Require prostheses (artificial limbs) for functional and cosmetic applications.Ballarat Health Services provides a visiting service, by appointment, on the 2nd & 4th Tuesdays of the month. Appointments should be made by contacting Ballarat Health Services, Ph: 03 5320 3885. New assessments are usually around one hour duration.

Fees
Prostheses are generally funded by the Transport Accident Commission (TAC), WorkCover insurers (WKC), the Department of Veteran’s Affairs (DVA) and Ballarat Health Services.
Orthotic clients as per allied health fees policy for consultation. Orthotic clients may also be required to pay for their orthosis. Some may be eligible for assistance via TAC, WKC, DVA,BHS or the Aids and Equipment Program (A&EP). 25 per cent of total orthosis cost for Community Rehabilitation clients.

Area Serviced
Wimmera region

Initial Contact
Peter Heinz Centre Reception, Ph: 03 5320 3885 FAX: 03 5320 3800
Email: info@bhs.org.au

Additional Information
8.30 am - 5.00 pm, Mon - Fri, for inquiries & appointments.
Prosthetics and Orthotics Department, Ph: 03 5320 3710

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Rehabilitation Service aims to give patients the opportunity to develop the ability to function as independently as possible to enable them to return to their previous lifestyles.

The Rehabilitation Service offers a multi-disciplinary service which includes appraisal and treatment/care from physiotherapists, occupational therapists, dietitians, continence consultants, medical and nursing staff.

A special feature of the Service Unit include a kitchen and dining activities, where patients with disabilities can be helped in re-learning daily activities. Program includes assessment and advice on modification to the home situation as needed.

Area Serviced
Wimmera region

Initial Contact
Coordinator, Ph: 03 5381 9289 FAX: 03 5381 9330
Email: CRC.Staff@whcg.org.au

Additional Information
8.30 am - 5.00 pm, Mon - Fri, for inquiries.
Additional contact no: 03 5381 9161.com/b.js

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Chronic bronchitis and emphysema are common long-term lung diseases that cause shortness of breath. Each condition can occur on its own, but many people have a mixture of the two problems. Chronic Obstructive Airways Disease (COAD) is often used to refer to the condition.

The Pulmonary Rehabilitation Program aims to:
Improve the quality of patients lives
Increase their exercise tolerance
Decrease the number of admissions to hospital
Assist relatives and carers to understand the disease
To provide education and advice to help manage chronic lung disease

The Pulmonary Rehabilitation Program is held weekly for 8 weeks from 2.00 pm - 4.00 pm, Thursdays in the Rehabilitation Gym in the Arapiles Building. The program may include the servics of a Physiotherapist, Occupational Therapist, Dietitian, Pharmacist, Social Worker and Nurse.

Each session consists of exercise, as tolerated, coffee break and an education session. Patients are monitored following completion of the program, four months and twelve months at the completion of the program.

The Pulmonary Rehabilitation Program is located in the Arapiles Building, Baillie St, Horsham.

Fees
$6.50 per session including follow up appointments

Area Serviced
Wimmera region

Initial Contact
Community Rehabilitation Centre Coordinator, Ph: 03 5381 9289 FAX: 03 5381 9330
Email: info@whcg.org.au

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries. ww

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Cardiac Rehabilitation is the combined use of medical, social, educational, vocational and physical measures to assist people with heart disease to return to an active, satisfying lifestyle.

Each participant is encouraged to attend for a 2 hour session for 8 weeks. During this time the patient will complete the education series and progress through an exercise program at their individual pace. The Pharmacist will also attend regularly to discuss your medications with you individually. Partners are encouraged to attend. Patients are encouraged to continue with the lifestyle changes they have made during cardiac rehabilitation and a number of special activities are run throughout the year which participants are invited to attend including: Learning to do CPR,Healthy Hearts Luncheon,Heart Week Walk,Healthy Cooking Demonstration,Christmas Party

Area Serviced
Wimmera region

Initial Contact:
ATTN: Cardiac Rehab Nurse, 03 5381 9289 FAX: 03 5381 9330
Email: info@whcg.org.au

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Carer Respite Services provides a single contact point for carers needing information about respite and other resources available to support them in their caring role.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

Sexual assault is any behaviour of a sexual nature, which is unwelcome and makes the recipient feel afraid or intimidated. This includes verbal abuse, exhibitionism, fondling, rape and incest.

Wimmera Centre Against Sexual Assault provides free and confidential counselling to sexual assault victims and survivors, whether the assault occurred recently or in the past. Support is also available to family members and significant others. These services are offered to children, and adults, females and males.

Contact with many people may be via telephone, face-to-face or in a group. The needs and wishes of the victims/surviviors are the foremost concern and support will be given in line with these needs and wishes.

Statewide After hours: Contact the Rural Victorian After-hours Telephone Counselling Service, Ph: 1800 806 292. This service provides telephone counselling, and referral and operates 5.30 pm - 9.00 am, Monday - Friday and 24 hours on weekends and public holidays or Wimmera Health Care Group, 03 5381 9111.

Area Serviced
Wimmera region

Initial Contact
Coordinator, Ph: 03 5381 9272 FAX: 03 5381 2360
Email: wimcasa@netconnect.com.au

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

The Social Work Department provides counselling and support for in-patients and their immediate families. Community members can also make an appointment to see the Social Worker. Sometimes an illness can lead to social, emotional, financial or practical problems in a person’s life. Support and assistance can be given in a variety of areas including:
Adjusting to illness
Lifestyle changes
Loss and grief
Anxiety and depression
Relationships with family and friends
Stroke and cancer support for patient and family
Accommodation at major hospitals for relatives
Legal issues, Information on Power of Attorney
Guardianship and administration
General information on community resources and referral.

The Social Work Dept is located in the Arapiles Building, Baillie St, Horsham.

Area Serviced
Horsham & district

Initial Contact
Social Worker, Ph: 03 5381 9333 FAX: 03 5381 9330
Email: info@whcg.org.au

Additional Information
8.30 am - 4.45 pm, Mon - Fri. Appointment required.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Assists people who have communication or swallowing problems. Provides help for children 0-school age entry, or adults with speech, language (understanding or expression), stuttering, voice and swallowing disorders. Assessment, diagnosis, treatment and consultation are provided.

The Speech Pathology Department runs both individual and group consultations.

The Speech Pathology Dept is located in the Arapiles Building, Baillie St, Horsham.
Service is also provided to Wimmera Health Care Groups Dimboola Campus by appointment.

Fees
Outpatients - fee applies, Inpatients - free.

Area Serviced
Wimmera region

Initial Contact
Speech Therapists, Ph; 03 5381 9333 FAX: 03 5381 9330
Email: info@whcg.org.au

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

Hub & Spoke Cardiac Rehabilitation Telehealth - secure transfer of information and communication about patients attending weekly telehealth session

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

Post Acute Care is a time limited short term intervention designed to assist patients to recuperate following an acute or subacute hospital admission and to facilitate their independence, or transition to continuing care when required.

This care may include, for example, home help, personal care, delivered meals, respite care and home nursing.

The Case Manager will work closely with the client and/or carer and health care workers to ensure that the most appropriate Post Acute Care is provided to those clients with identified needs.

All clients referred and accepted into the program will have:

-- Individual assessment
-- Needs identification
-- Post acute care plan prepared
-- Appropriate services negotiated.
-- Care services monitoring.

The care needs of the client will be reassessed at the end of the allocated time on the program and be discharged or referred to the appropriate care.

Area Serviced
Horsham, Dimboola & districts

Initial Contact
Post Acute Care Manager, Ph: 03 5381 9154 FAX: 03 5381 9154


Eligibility
To receive additional post acute care services through the PAC program, clients must:

-- Be a patient in a public hospital, either acute or subacute, in Victoria.
-- Be assessed as requiring additional services to assist with recuperation or transition to continuing care following an acute episode
-- Consent to receive additional post acute care services under the PAC program: and
-- Agree to the forwarding of individual client data to the Department for the purposes of program monitoring and evaluation.

Referral process: By discharging hospital, client and/or carer, and any health professional.

Aims
The program aims to achieve a smooth transition for those clients with more complex health needs, returning back into the community from an acute episode in a public hospital, either acute or subacute facility in Victoria. This will be achieved through the provision of coordinated, appropriate and timely Post Acute Care services.
Program objectives:

-- Provide additional home-based services to assist individuals recuperate after hospitalisation;
-- Improve continuity of care for patients following their discharge from hospital;
-- Work collaboratively with hospitals to provide support to patients as an alternative to inpatient admission from the emergency department, where appropriate; and
-- Assist hospitals and subacute services to maximise use of beds for patients who require hospital services<

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

Wimmera Health Care Group believe volunteers are an important community resource and incorporates their assistance in the provision of a range of health and support services.

The volunteer service enhances the effectiveness of services, the internal and external environment of the facility, recreational and leisure rograms provided by the Day Centre, the Hostel, and the Nursing Homes within the Wimmera Health Care Group.

Areas where volunteers are needed:
-- Day Centre
-- Residential Care
-- Dimboola Campus
-- Hospice Care
-- Library
-- Transport
-- Customer Support
-- External Environment
-- Clerical WorkSome volunteer groups include:
-- Wimmera Base Auxiliary

Area Serviced
Horsham & district

Initial Contact
Community Liaison Officer, Ph: 03 5381 9309 FAX: 03 5382 0829
craig.wright@whcg.org.au

Additional Information
8.30 am - 5.00 pm, Mon - Fri. ww.advabn

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Weekend Respite program offers the client enjoyable, interesting activities while carers can receive a much deserved break. Small group outings are organised to local markets, cinema viewing, dining out, evenings out, and trips to tourist venues are organised from 9.30 am - 3.00 pm, on one day of alternate weekends.

Weekend Respite Care is located in the Community Rehabilitation Centre, Baillie St, Horsham.

Fees
Fees apply depending on activity and as discussed at initial contact.

Area Serviced
Horsham & district

Initial Contact
Unit Manager, Ph: 03 5381 9285 FAX: 03 5381 9330
Email: info@whcg.org.au

Eligibility
Frail aged & people with disabilities or dementia who live with a carer.

Additional Information
8.30 am - 4.30 pm, Mon- Fri, for inquiries. ttp:/

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Wimmera Community Options provides Linkages as part of a range of services to assist people who are frail aged and/or people with disabilities and their carers.

Linkages is a program for frail older people and younger people with disabilities who are living at home.
Carers are also eligible for assistance. An assessment of each persons needs is required to determine eligibility. Linkages provides case management, coordination and provision of additional services, if required.

Wimmera Community Options is located in the Federation Building, 3 Robinson St, Horsham.

Fees
Fees may apply

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9336 FAX: 03 5381 9120
Email: info@whcg.org.au

Additional Information
8.45 am - 4.45 pm, Mon - Fri, for inquiries.
Postal Address:83 Baillie St, Horsham 3400

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Adult Day Activity & Support Service offers a welcoming, supportive environment, helping frail, socially isolated older people, and people with dementia and/or disabilities to maintain personal independence and provide support for their carers.

The program offers centre-based activities for adults with activities including craft work, games, music, cooking, information talks, outings, luncheons, visits and special celebrations centring on national or international events.

Day Centre is held 9.00 am - 4.00 pm, Monday - Friday and 4.00 pm - 7.30 pm, Thursday evenings in the Community Rehabilitation Centre. Transport to and from the centre can be arranged.

Fees
$6.50 per session with additional costs for special outings. Fees may be negotiable, if in financial difficulty.

Area Serviced
City of Horsham & district

Initial Contact
Co ordinator, Ph: 03 5381 9285 FAX: 03 5381 9170
Email: info@whcg.org.au

Additional Information
8.30 am - 4.30 am, Mon - Fri, for inquiries and enrolments. src=

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

Hospice or palliative care is the care provided for the person who is dying, as well as the family and friends who are closely involved.

Wimmera Hospice Care works with professional health carers, community support services, volunteers and community members who are providing hospice care in their homes, in hospitals and nursing homes in all areas throughout the Wimmera region.

The program provides consultative and supportive service, which includes working with patients and their families as they learn about what kind of assistance they may require during the course of the illness, and liaise with other health professionals and community care providers who may be involved with the patient and family.

The service loans equipment which is used to promote the comfort for the patient and to make care easier for the carer.

The Coordinator is also available to be involved in educational sessions for professionals as well as community groups.

Fees
No fees apply, although donations are welcome and tax deductible.

Area Serviced
Rural City of Horsham, Hindmarsh Shire, Yarriambiack Shire, West Wimmera Shire

Initial Contact
Coordinator, Ph: 03 5381 9363 FAX: 03 5381 9170
Email: hospice@whcg.org.au

Eligibility
The service is available to any terminally ill person and their families. Referral may be made by self, medical, nursing or hospital staff, patients GP needs to be aware of the referral.

Additional Information
9.00 am - 5.00 pm, Mon - Fri, with weekend and after hours contact for emergencies. Service available 24 hours a day, 7 days a week, by contacting nursing administration AH on 03 5381 9111

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

Stroke Education & Support Network
Provides information on rehabilitation and community support services, counselling and support to people who have had a stroke, their families and carers. A stroke information package lis available. The Support Group meetings are held 2nd Tuesday of the month, contact for times and venue.

Area Serviced
Wimmera region

Initial Contact
Facilitator, Ph: 03 5381 9385 FAX: 03 5381 9330
Email: info@whcg.org.au

Eligibility
None

Additional Information
8.00 am - 4.30 pm, Mon - Fri, for inquiries.<

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Carer Respite Centre provides a single contact point for carers to access respite care and information on other available resources to support them in their caring role.

A Carer is a person who is looking after someone who is frail, aged, has a disability or chronic illness, and the Carer can be family, close friend or neighbours.

Respite care enables carers to have a break from their carers role to allow them time to attend appointments, go shopping, social engagements or just some 'time out'.
Care is available as short-term, occasional or emergency respite care.
The Commonwealth Carer Respite/Carers Choice office is located at Wimmera Community Options, 3 Robinson St, Horsham.

A Freecall number is available for the cost of a local call:1800 059 059

There are three offices in the Grampians region:
BALLARAT(Main Office)
102 Ascot St South, Ballarat 3350
Ph: 03 5333 7104 FAX: 03 53337141

STAWELL
40 - 44 Wimmera St, Stawell 3380
Ph: 03 5358 3700 FAX: 03 5358 4113

HORSHAM
Wimmera Health Care Group, Baillie St, Horsham 3400
Ph: 03 5381 9336 FAX: 03 5381 9120

Fees
Contact is free. Carer may need to contribute towards the cost of respite care with some financial assistance available.

Area Serviced
Grampians region

Initial Contact
Carer Support Worker, Ph: 03 5381 9336 FAX: 03 5381 9120

Eligibility
Persons caring for people with: Dementia,Frail, aged over 65 years,People with disabilities.

Aims
To provide support and information to carers.To assist with planning respite which maximises the benefits to the carer and the person being cared for.To maintain the quality of life for the carer, the person being cared for and their family.To link carers with local support services and support groups.To enable carers to continue in their caring role.To contribute to a better understanding of the importance of the carer and the significance of the caring role.

Additional Information
8.45 am - 4.45 pm, Mon - Fri, for inquiries. 1800 059 059 available 24 hours, 7 days a week.
Postal Address: 83 Baillie St, Horsham 3400

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

A satellite service is available on the second Wednesday of every month, by appointment only. For any enquiries please call during the reception hours listed below.

The Cognitive, Dementia and Memory Service (CDAMS) provides specialist multidisciplinary referral, education and advisory service for people experiencing memory loss, confusion or thinking (cognitive) problems and for their carers, and families.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
No Fee

Provides case management, education and counselling for patients and their families. The service is suitable for people aged 6 - 65 years who are experiencing difficulties returning to family, work and other roles rollowing brain injury (including stroke).

People with mild ABI are contacted by the Clinic 2 - 3 weeks after the incident to screen for any ongoing issues. The ABI Clinic involvement may last from one initial screening phone call, to ongoing complex case management for more seriously brain injured clients.
Fees
No direct cost to clients

Area Serviced
Wimmera region

Initial Contact
ABI Clinic Social Worker, Ph: 03 5381 9333 FAX: 03 5381 9330
Email: info@whcg.org.au

Additional Information
Alternative contact: Ballarat Health Services, Ph: 03 5320 3893

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

What is a Living at Home Assessment?

A Living at Home Assessment (LAHA) is the process of undertaking a broad holistic assessment of general health and wellbeing in the context of active ageing and independent living.
• building on the person’s and carer’s autonomy, by offering choices and focusing on individual strengths and interests
• encouraging people to do more for themselves, by regaining skills and capacities wherever possible
• strengthening social, community and family connections

A LAHA may include service-specific assessment(s) for service(s) provided by the assessing organisation, risk management and occupational health and safety assessment (OHS).

A Living at Home Assessment focuses on:
• Social, functional and emotional needs
• Carer and family needs
• Environmental issues
• Strengths and capacities, not just deficits
• Involvement of multidisciplinary expertise

A Living at Home Assessment is a funded HACC activity delivered by designated HACC Assessment Services.

Referral
Referrals are welcomed from clients/carer/family and other service providers.

A SCTT referral is required from service providers – the referral should contain the following:

• Confidential referral cover sheet – clearly outlining the reason for referral
• Consumer information profile
• Summary and referral information profile
• Consumer consent to share information profile
• A copy of the Grampians Region Service Provider Home Safety Checklist (or your equivalent agency safety checklist)
• Any other templates considered appropriate/relevant

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

HARP CDM provides a service for people who are identifed as frequent hospital attendees who are most likely to benefit from integrated care and have a chronic disease process.

The key target groups includes:
People with chronic heart disease;
People with chronic respiratory disease;
People with Diabetes
Older people with complex needs; and
People with complex psychosocial needs.
Why these groups of people? Evidence shows that these groups are ‘people who frequently use hospitals or who are at risk of hospitalisation’

The HARP-CDM is a client centred service provided through self management principles and the building of individual and community capacity to support a person with a chronic disease process.

Initial Contact:
Manager: 03 5381 9022 Fax: 5381 9038
e-mail: info@whcg.org.au ww.adv

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

Surgeons who manage the operation and removal of breast cancer and any follow up care related to that surgery are available through this service.

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9111 FAX: 03 5382 0829

Additional Information
8.30 am - 5.00 pm, Mon - Fri, for inquiries. Appointment required.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Oxley ward is a 34 bed ward in which acute medical and nursing care is provided to patients with a diverse range of illnesses including minor and major surgery.

Included in the ward in an intensive care unit for specialist treatment of critically ill, high dependency and coronary care patients.
The five intensive care beds ensure close monitoring and highly skilled treatment for patients with complex nursing and medical needs following trauma, major surgery and acute cardiac and respiratory events.

The other 29 beds service a mix of medical and surgical patients.
Two general physicians, in consultation with general practitioners, oversee the care of patients with medical conditions such as acute cardiac, neurological and respiratory conditions, as well as those with palliative care needs.

Two local surgeons and several visiting specialist surgeons provide abdominal, orthopaedic, thoracic, vascular and urology surgery as well as the insertion of cardiac pacemakers.
The Oxley nursing staff provide high quality care to these and other patients.

Additional services available through Oxley Ward include: Pacemaker Clinic, Inpatient Rehabilitation, Stress (exercise) Testing Clinic, Cardiac Rehabilitation and Chemotherapy.

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9258 FAX: 03 5381 9260
Email: info@whcg.org.au

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries.
Additional contact no: 03 5381 9259 ww.ad

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

The Day Procedure Unit is part of the operating suite and is designed to allow patients to undergo investigations and procedures without overnight admission to the hospital.

Patients are admitted to the Unit a short time before their surgery or investigation. Overall length of stay is dependent of the type of procedure and anaesthetic. It is usually no more than 3 or 4 hours.

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9111 FAX: 03 5381 9264
Email: info@whcg.org.au

Additional Information
9.00 am - 5.00 pm, Mon - Fri, excluding public holidays. w

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Other Option

Wimmera Health Care Group offers a range of education and training options including:
Ambulance Officer Training
Graduate Nurse Programs
Nursing Staff In-Service Education
Tertiary Student Placement
Undergraduate Medical Training
Work Experience for Secondary Students.

Area Serviced
Wimmera region

Initial Contact
Reception, Ph: 03 5381 9111 FAX: 03 5382 0829

Additional Information
8.30 am - 5.00 pm, Mon - Fri, for inquiries.

Address:
83 Baillie STREET, HORSHAM, 3400

Billing:
Fees Apply

Wimmera Health Care Group has a number of visiting specialists from Ballarat and Melbourne, who provide consulting and surgery services to people of the Wimmera.

Some of the Clinics include:
-- Australian Hearing
-- Cardiology Clinic
-- Dermatology Clinic
-- Ear, Nose & Throat Clinic
-- Endoscopy Clinic
-- Endocrinology Clinic
-- Family Planning Clinic
-- Leg Ulcer Clinic
-- Low Vision Clinic
-- Nephrology Clinic
-- Neurology Clinic
-- Oncology Clinic
-- Ophthalmology Clinic
-- Orthopaedic Clinic
-- Paediatric Clinic
-- Prosthetics & Orthotics Clinic
-- Urology Clinic

Fees
Fees apply

Area Serviced
Wimmera region

Initial Contact
Reception

Eligibility
Referral by General Practitioner or Specialist, which lasts for twelve months.

Additional Information
8.30 am - 5.00 pm, Mon - Fri, for inquiries. ww.advab