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Mental health helplines

There are several organisations that provide much of the support and education for people with mental illness, and their families and carers, throughout Australia.

Some of the main groups are listed below.

beyondblue aims to increase awareness of depression and anxiety and reduce stigma. Call 1300 22 4636, 24 hours / 7 days a week.

Blue Knot Helpline (formerly ASCA Professional Support Line) provides help, information, support or referral for adult survivors of childhood trauma and abuse, their partners, family and friends, health professionals and anyone in the workplace working with people who have experienced childhood trauma and abuse. Call 1300 657 380, 9am-5pm / 7 days a week.

Butterfly Foundation's National Helpline, ED HOPE, is a free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues. Call 1800 33 4673.

eheadspace provides mental health and wellbeing support, information and services to young people aged 12 to 25 years and their families. Call 1800 650 890.

Kids Helpline is Australia’s only free 24/7 confidential and private counseling service specifically for children and young people aged 5 to 25. Call 1800 55 1800.

Lifeline provides 24-hour crisis counseling, support groups and suicide prevention services. Call 13 11 14.

MensLine Australia is a professional telephone and online support and information service for Australian men. Call 1300 78 99 78, 24 hours / 7 days a week.

The MindSpot Clinic is a free telephone and online service for people with stress, worry, anxiety, low mood or depression. They provide online assessment and treatment for anxiety and depression. The MindSpot Clinic does not provide an emergency or instant response service. Call 1800 61 44 34, 8am-8pm (Mon-Fri), 8am-6pm (Sat).

QLife provides nationwide telephone and web-based services to support lesbian, gay, bisexual, transgender and intersex (LGBTI) people of all ages. Call 1800 184 527, 3pm-12am (midnight) / 7 days a week.

PANDA (Perinatal Anxiety & Depression Australia) provides a national telephone information, counselling and referral service staffed by trained volunteers, professional counsellors and supervising staff. Many helpline counsellors have had their own experience of perinatal depression or anxiety. Call 1300 726 306, 10am-5pm AEDT (Mon-Fri).

SANE Australia provides support, training and education enabling those with a mental illness to lead a better life. Call 1800 18 7263, 9am-5pm AEDT (Mon-Fri).

Suicide Call Back Service provides 24/7 support if you or someone you know is feeling suicidal. Call 1300 659 467.

Veterans and Veterans Families Counselling Service (VVCS) provides 24/7 free and confidential, nationwide counselling and support for war and service-related mental health conditions, such as post-traumatic stress disorder (PTSD), anxiety, depression, sleep disturbance and anger. Call 1800 011 046.

Last reviewed: February 2017

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