For public holiday hours, please contact this service.
Billing: No Fee
Wheelchair access: Yes
A 25-hour per week telephone advice and advocacy service; housing information. Advocacy on behalf of tenants with lessors and managers. Support in advocating for tenants by providing information and assistance to prepare and feel confident about their case. TAAS's services are available to tenants in the residential rental market and to public housing tenants. Other people seeking information or referral may also be assisted. The types of issues usually raised include: notices to leave; getting bonds back; getting repairs done; privacy/intrusion by lessors or agents; and making claims through the Small Claims Tribunal. TAAS is not a housing provider, but may help tenants to find appropriate housing through information and referral. TAAS does not provide services to home owners home buyers, owners or real estate agents. PLEASE NOTE: TAAS do not provide accommodation