Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

Adult mental health services (16–64 years)
Adult mental health services are aimed primarily at people with serious mental illness or mental disorder who have significant levels of disturbance and psychosocial disability due to their illness or disorder. Commonly, these people have a diagnosed major mental illness (such as schizophrenia or bipolar disorder), but the target group also includes some people with severe personality disorder or other conditions (such as severe anxiety disorder), and those who present in a situational crisis that may lead to self-harm or inappropriate behaviour towards others. The distinguishing factor is the level of severity of the disturbance, impairment and risk (acute or chronic).

Bendigo Health Psychiatric Service operates an ’integrated’ model of community mental health service provision for persons between 16 - 64 years. This means that rather than having discreet teams for: Triage, Crisis Assessment; Mobile Intensive Treatment; and Case Management services, clinicians rotate through the four functions.

Services to the local area include:

-- Assessment and referral to: acute inpatient; residential and non-residential rehabilitation; and other generic health services

-- Case management

-- Crisis assessment and treatment

-- Mobile intensive support

-- Clinical interventions and treatments.


Additional important components of the services are:

-- Mental health education to carer and community groups

-- Mental health promotion

-- Consultation and liaison with other health workers and agencies

-- Outreach to smaller, more remote centres.


Contact: Entry to this service is via the 24 hour Regional Triage Service. For information, advice or an assessment contact the 24 hour Regional Triage Service - 1300 363 788.

Address:
227 Service STREET, ECHUCA, 3564

Billing:
No Fee

Phone
5484 7589

Aged Care Assessment Services (ACAS) is a multi-disciplinary team who assist older people and their carers to identify what kind of care will best meet their needs when they are no longer able to manage at home without assistance.

ACAS provides a comprehensive assessment of care needs and information on suitable care options including Community Care Services, Community Aged Care Packages or Residential Aged Care services. They help to arrange access or referral to appropriate care needs.

Bendigo ACAS provides services for the Loddon Mallee region, except Mildura area.

Staff include Geriatricians, Nurses and Allied Health staff.

Hours
Monday - Friday
8.30am - 5.00pm

Referral Process
Bendigo Health Referral Centre accepts refererals from inpatient services, hospital outpatient and ambulatory services, general practitioners, allied health and self referrals. The preferred referral method is via the SCTT form, although Medical Director summary templates from GP’s are also accepted.

Basic demographic information is required including full name, date of birth, contact details including address and telephone number, gender, GP details, consultant details if applicable and the medical condition/reason for referral.

Referral may be sent by post to:-
Bendigo Health Referral Centre
Bendigo Health
PO Box 126, Bendigo. Vic. 3552.
Fax: (03) 5454 7099 or 1300 733 589 toll free
Phone: (03) 5454 7059 or 1300 733 581 toll free

Referrals are prioritised depending on the circumstances of the individual.

Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

Hours of operation: Monday to Friday 9am to 5pm

24 Hour Emergency Respite Care: Freecall - 1800 068 978 (free call for country callers)

Who can we help
Carer Support provides a clearly and readily accessible regional focal point for carers providing information and support about the full range of services and other resources available to those in a caring role in the Campaspe region.

Carers come from all backgrounds, and range from the very young to the elderly. Carers give their time and energy to those for whom they care. But looking after someone can be exhausting and seem never ending. Some carers have support, but many feel very much alone.

Carer Support Services was established as part of the Victorian Carer Initiatives and the Commonwealth National Respite for Carers Strategy in the Loddon Mallee region. This team provides a 'first contact' information point for carers, to assist and support them in accessing services including respite care.

Commonwealth Carer Respite Centres work with carers to plan sensible approaches to respite and other support needs and also arrange 24 hour emergency respite care.

Our Regional Residential Respite Carer Support Worker and Residential Respite Carer Support Worker are all based in the Bendigo Office, and contactable on the above number.

Carer Support Services provides a 'first contact' information point for carers, to assist and support them in accessing services including respite care.

The service:

-- Coordinates access to respite care services

-- Develops and maintains a residential respite booking service

-- Provides practical and emotional support to carers

-- Has 24-hour emergency access

All referrals must have the Carer Profile completed

Contact Carer Support Workers
Local offices are located across the Loddon Mallee region:
Bendigo: 03 5454 7719
Castlemaine: 03 5470 6622
Echuca : 03 5482 0802
Mildura : 03 5018 7377
Swan Hill : 03 5036 1900

Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

CAMHS - Child and adolescent mental health services (0–18 years)
These services are for children and adolescents up to the age of 18 years who have serious emotional disturbance. The target group includes young people with a diagnosable psychiatric disorder whose condition is seriously detrimental to their growth or development and/or who have serious difficulties in their social group or family.

Some children and adolescents are at higher risk of a serious mental disturbance. They include:
• victims of physical, sexual and/or emotional abuse
• those within the welfare and juvenile justice system
• homeless youth
• those from severely disruptive homes
• those whose parents suffer from a mental illness or a dependence on drugs or alcohol
• those with developmental or learning difficulties and/or an intellectual disability
• those with chronic health problems and disabilities
• post-trauma and post-disaster victims.

The Division of Psychiatry’s Bendigo Health's CAMHS is community based and offers services to persons aged between 0 - 18 years who are displaying emotional, relationship, personal care, or behavioural disturbances that impact on family and social relationships, and/or school and workplace functioning.

Services to the local area include:

-- Assessment and referral to: acute inpatient; residential and non-residential rehabilitation; and other generic health services

-- Case management

-- Crisis assessment and treatment

-- Mobile intensive support

-- Clinical interventions and treatments.


Additional important components of the services are:

-- Mental health education to carer and community groups

-- Mental health promotion

-- Consultation and liaison with other health workers and agencies

-- Outreach to smaller, more remote centres.


Parent/family work can be provided, but in the context that the work needs to be with the child/adolescent.

Contact: Entry to this service is via the 24 hour Regional Triage Service. For information, advice or an assessment contact the 24 hour Regional Triage Service - 1300 363 788.

Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

Phone
(03) 5454 7102

Fax
(03) 5454 7107

Hours
Monday - Friday 8.30 am - 5.00 pm

Rural Health Team is an allied health program that supports people who are frail aged or have a disability to continue to live at home safely and independently. Services are provided to people who live in rural towns and communities of the Local Government Authorities of Campaspe, Gannawarra, Buloke, Loddon and Greater City of Bendigo in the Loddon Mallee Region.

The team of allied health staff are based at Bendigo Health Care Group and travel regularly to visit rural communities that do not have access to a range of allied health services. Clinic and home based services are provided.

The allied health services that are available through Rural Health Team include:
DIETETICS -
Everyone needs good nutrition to enhance health and wellbeing. The dietitian can help you to make desisions about food taking into account your needs and taste preferences.

OCCUPATIONAL THERAPY -
The Occupational Therapist can help improve your independence and safety with daily activities both at home and in the community. The techniques and equipment used are specialised to suit yur needs and may include home modifications.

PHYSIOTHERAPY -
Physiotherapy deals with a large range of movement disorders. The Physiotherapist can provide a personalised program aimed at achieving maximum dscomfort, mobility and independence.

PODIATRY-
The Podiatrist provides treatment, advice and education to help rsolve or prevent foot problems in people with specific medical conditions.

SPEECH PATHOLOGIST -
The Speech Pathologist will be able to assist you if you have communication or swallowing difficulties due to stroke, disease, injury, and cancer or hearing loss.

Rural Health Team at all times aims to support and liaise with the person receivign the service, carers, family and community based programs to ensure that services are delivered in a way that suits the individual needs of the person.

Referral
Referrals to Rural Health Team are welcome from any source, including self referral.

Referrals for allied health services sometimes require prioritising. People whose disability places them in a vulnerable situation or who are at risk are our highest priority.

Fees
A $20.00 registration fee applies to people receiving allied health treatment from the team.
The Podiatrist charges a nominal fee for subsequent appointments.



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Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

The Aged Persons Mental Health Service (APMHS) provides specialist assessment and treatment for aged persons with a mental illness, living in the Loddon Mallee. This service is provided to:
People aged 65 and older; and
Who have, or appear to have, a mental illness; and or
Exhibit behavior that cannot be managed by other aged care service;
In some cases indicated by clinical assessment, APMHS will provide service to people aged under 65 years who exhibit symptoms of degenerative diseases associated with ageing such as pre-senile dementia or Alzheimers disease.
The APMHS provides specialist assessment and treatment through a multi disciplinary team. The service has two main components;
A community based service. The community service provides home based comprehensive assessments of those in the community experiencing a mental illness. Building on the community based assessment this incorporates residential facilities and Acute and Subacute service where the team provides specialist Aged Mental Health expertise. This is management utilising a case management style of care provision with support from; Consultant Psychiatrist, Psychiatric Registrar, Psychiatric Nurses, Psychologist, Social and Welfare workers. The service is closely aligned with the Aged Care Assessment Service to assist in generic Aged Care issues.
The APMHS also provides a specialist purpose built inpatient facility located at the Anne Caudle campus. The inpatient service is fully equipped to provide treatment of acute mental health issues. This unique facility also provides a comprehensive inpatient dementia assessment service. This service provides assessment of physical and behavioral aspects of dementia, with the development of comprehensive management plans to assist in the client being managed at home or in generic aged care facility. ww.advab

Address:
227 Service STREET, ECHUCA, 3564

Billing:
No Fee

Commonwealth Respite and Carelink Centres offer a single entry point for information about and referral to health and community services provided within each region.

Commonwealth Respite and Carelink Centres target their services towards individuals, clients, carers, GP’s, health professionals and service providers.

The single source of information provided by Commonwealth Respite and Carelink Centres links people to a range of services and makes the time consuming and sometimes complex task of finding care and support easier.

Commonwealth Respite and Carelink Centres provide this information via a toll free telephone number - 1800 200 422 and through its shopfronts and access points in the Loddon Mallee region.

The Loddon Mallee Commonwealth Respite and Carelink Centre is located at 48 Queen Street, Bendigo. Offices are also located in 227 Service St Echuca, Swan Hill and Mildura.

Further information can be found on the Commonwealth Respite and Carelink Centre web site - http://www9.health.gov.au/ccsd/ or Aged Care Australia - http://www.agedcareaustralia.gov.au/

Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

Post Acute Care (Kyabram) - Assistance in the home for up to 6 weeks post discharge from a Public Hospital. This includes Domestic Assistance, Centre Based Day Care, Nursing Care, Meals Delivered, Home maintenance eg lawns(one off), Transport, Respite in home

Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

Post Acute Care is a time limited short term intervention designed to assist patients to recuperate following an admission to an acute public hospital or sub-acute service, to facilitate independence or transition to continuing care where required, and to prevent the need for admission to in-patient services. Patients receive individually-tailored packages of services from the PAC Service that covers their area of residence. PAC Services provide state-wide coverage. They have a flexible pool of funds from which to purchase and co-ordinate community services to support patients following discharge such as home nursing, home help, personal care, child care, physiotherapy and other allied health services.

24 hours notice is required for in patient referrals. PAC is a statewide program. Client should be referred to the hospital PAC Coordinator nearest to where they reside by discharging facility..c

Address:
227 Service STREET, ECHUCA, 3564

Billing:
Fees Apply

Service available 2 days a week, please call to confirm availability and to make an appointment.

The Bendigo Regional Continence Service can provide assessment and treatment for frail aged and disabled clients with bladder, bowel and general continence issues.

Over two million Australian men and women of all ages are affected by incontinence. Incontinence can be prevented, treated, managed and often cured trough a range of options. Incontinence will not go away without taking action.

Services available:

-- General information

-- Confidential assesment and treatment

-- Catheter Management

-- Advice about continence products, including accessing funding sources when eligible

-- Education and follow up for clients after discharge from hospital

-- Education for other health professionals and carers

-- Community education sessions

Location of service:

-- Visits can also be made to - homes, health services & schools

Fees: HACC fees apply

Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

Youth Program - Youth Early Psychosis / Early Intervention Services
Early psychosis services focus on providing service to young people between 16-25 who are experiencing a first episode of psychosis. The aim is to provide earlier and more intensive treatment as well as minimising disability associated with psychosis, including the impact of distress/trauma on both the young person and their family.

This service is a sub-specialty program within the specialist clinical adult area mental health service. It has close links to child and adolescent mental health services, primary care services and other community services and organisations.

Currently a full-time clinician works from the Castlemaine Office to cover the shires of Central Goldfields, Mount Alexander and Macedon Ranges. Services to the local area include:

-- Assessment and referral to: acute inpatient; residential and non-residential rehabilitation; and other generic health services

-- Case management

-- Crisis assessment and treatment

-- Mobile intensive support

-- Clinical interventions and treatments.


Hours:
The Community Mental Health Service is open Monday to - Friday, 8:30am - 5pm for any enquires.

Contact: Entry to this service is via the 24 hour Regional Triage Service. For information, advice or an appointment for an assessment contact the 24 hour Regional Triage Service - 1300 363 788.

Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

Primary Mental Health Program
The Primary Mental Health (PMH) program provides support and assistance to a broad range of primary health care providers, mainly general practitioners and community health workers, in the Loddon Campaspe Southern Mallee region.

The program assists these providers to assess and provide the best possible interventions to people in the community who experience anxiety, depression, an eating disorder or a related mental health problem (esp. where there are complex diagnostic or management issues).

The PMH program consists of a team of clinical psychologists, social workers, psychiatric nurses and a consultant psychiatrist, who work together with general practitioners, community health workers, clinicians of the Area Mental Health Service and other practitioners across the region to offer a service for clients with anxiety, depression and eating disorders such as anorexia nervosa and bulimia nervosa.

The PMH program provides consultation, further assessment and review. This may result in:

-- advice re the diagnosis or management to the referring practitioner,

-- time limited focussed psychological therapy by a PMH clinician,

-- or further referral options.


The PMH program also provides training and education program to general practitioners, community health workers and other service providers

Service Access: The programs can be accessed by general practitioners, community health workers and other service providers through referral to Bendigo Health Psychiatric Services single point of entry, the 24 hour Regional Triage Service - 1300 363 788.

Hours:
A PMH Clinician provides an outreach service to the area 1 day per week. Please ring the 24 hour Regional Triage Service number - 1300 363 788 for an appointment time to be arranged.

The Community Mental Health Service is open Monday to - Friday, 8:30am - 5pm for any enquires.

Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

Post Acute Care (Echuca) is a time limited short term intervention designed to assist patients to recuperate following an admission to an acute public hospital or sub-acute service, to facilitate independence or transition to continuing care where required, and to prevent the need for admission to in-patient services. Patients receive individually-tailored packages of services from the PAC Service that covers their area of residence. PAC Services provide state-wide coverage. They have a flexible pool of funds from which to purchase and co-ordinate community services to support patients following discharge such as home nursing, home help, personal care.

Mon-Fri 8.00am-4.30pm Alternate phone no (03) 5482 0223 direct to coordinators office

Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

Aged person mental health services (65 years+)
These services are primarily for people with a longstanding mental illness who have grown older, and those who have developed illnesses such as depression and psychoses in later life. They also provide treatment and care for people with psychiatric or severe behavioural difficulties associated with organic disorders such as dementia.

The Aged Persons Mental Health Service (APMHS) provides specialist assessment and treatment for aged persons with a mental illness, living in the Loddon/ Campaspe/ Southern Mallee.

Services to the local area include:

-- Assessment and referral to: acute inpatient; residential and non-residential rehabilitation; and other generic health services

-- Case management

-- Crisis assessment and treatment

-- Mobile intensive support

-- Clinical interventions and treatments.


Additional important components of the services are:

-- Mental health education to carer and community groups

-- Mental health promotion

-- Consultation and liaison with other health workers and agencies

-- Outreach to smaller, more remote centres.


The APMHS provides specialist assessment and treatment through a multi disciplinary team. The service has two main components:


-- A community based service.
The community service provides home based comprehensive assessments of those in the community experience a mental illness. Building on the community based assessment this incorporates residential facilities and Acute and Sub-acute service where the team provides specialist Aged Mental Health expertise. This is management utilising a case management style of care provision with support from; Consultant Psychiatrist, Psychiatric Registrar, Psychiatric Nurses, Psychologist, Social and Welfare worker. The service is closely aligned with the Aged Care Assessment Service to assist in generic Aged Care issues.


-- Inpatient facility at Bendigo
The APMHS also provides a specialist purpose built inpatient facility located at the Anne Caudle campus. The inpatient service is fully equipped to provide treatment of acute mental health issue. This unique facility also provides a comprehensive inpatient dementia assessment service. This service provide assessment of physical and behavioural aspects of dementia, with the development of comprehensive management plans to assist in the client being managed at home or in generic aged care facility.


Contact: Entry to this service is via the Aged Person's Mental Health Service - Triage Service: 5454 7615 or the 24 hour Regional Triage Service - 1300 363 788 for all after hours enquiries.

Address:
227 Service STREET, ECHUCA, 3564

Billing:
No Fee

Speech Therapy visiting clients in their homes

Referrals are accepted from Doctors, District Nurses, Clients, Carers and other service providers via Phone or SCoT

Address:
227 Service STREET, ECHUCA, 3564

Billing:
Other Option

Womens Health offers the following services:
Antenatal Clinic
Maternity Support Worker
Breast Feeding Support Service
Domiciliary Midwifery Service
Childbirth/Parenting Education Programs
Young Pregnant & Parenting Program
Gyaenocology Clinic
Colposcopy Clinic