Call us for advice

Call healthdirect free* on 1800 022 222.

Our registered nurses will talk to you about your symptoms. After hours, they may offer you a call back or a video call from a GP who can provide advice.

^{* Data charges or call charges from mobiles and payphones may apply}

Get connected

The helpline offers you the option of having a phone or video call with a GP, depending on your circumstances. Eligible patients are referred to a video call by a registered nurse.

You can connect with a healthcare professional from your home, from work, or from wherever is most convenient, using your device — smartphone, tablet or desktop computer.

Need to find a GP or pharmacy now?

Simply enter your suburb, postcode or use your current location to receive a list of the nearest services and whether they are open now.

More about the after hours GP helpline

When you call the after hours GP helpline, a registered nurse will assess you and based on your symptoms, the nurse may offer you a phone call or a video call from a GP. The GP will contact you within 15 minutes or 1 hour depending on the urgency of your health issue and the post code you are calling from. You can either choose a phone call or a video call.

At the end of your call, you will be offered a care advice summary, sent to you by SMS or email, so you can easily recall the details of the advice you are given.

You can also agree to have a summary of your call sent to your regular GP's practice overnight, so they are aware of the call when they open their surgery the following day. The after hours GP helpline can also upload a summary of your call to your My Health Record.

If you are calling from outside the major cities, the after hours GP helpline is available:

• Monday to Friday, 6pm - 7:30am
• Saturday, from midday
• Sunday and Public Holidays, all day

If you are calling from within a major city, the after hours GP helpline is available:

• Monday to Friday, 11pm - 7:30am
• Saturday, from 6pm
• Sunday and Public Holidays, all day

Learn more about the after hours GP helpline service here.