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Wondai Hospital - Complaints Coordinator
Patient advocacy and liaison
Closed
•
Opens Mon, 4 Dec 9am
Wondai Hospital - Complaints Coordinator
Contact
Phone
07 4169 2600Website
Wondai Hospital - Complaints Coordinator
(http://www.health.qld.gov.au/services/darlingdowns/ddowns-wondai-hs.asp)
Location
Forest View Rsdntl Care, 80 Scott Street WONDAI QLD 4606
Opening times
Today
9am–5pm
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Book an appointment
For information about this service, or to book an appointment, please call.
Call 07 4169 2600About this service
Facilities
Appointment needed
You'll need to book an appointment before you come.
Billing
No fee
You won't need to pay.
Additional information
A consumer/patient complaint is any expression of dissatisfaction or concern, by or on behalf of a consumer or group of consumers regarding the provision of a health service and health care. (Queensland Health Consumer Complaints Management Policy 2007 )Patients or users of a health service are not the only consumers who may make a complaint. They can also be made by another person on behalf of the consumer/patient, such as a relative, carer, friend, consumer advocate, the Adult Guardian, or any person concerned about health care.
Complaints will also be accepted from a child, where the child is assessed as having sufficient level of maturity and understanding. If the child is considered to lack the capacity a parent or legal guardian can make the complaint on the child's behalf.
Complaints will also be accepted from a child, where the child is assessed as having sufficient level of maturity and understanding. If the child is considered to lack the capacity a parent or legal guardian can make the complaint on the child's behalf.
* Details may vary. Please call the service before visiting to double check details.
* Details may vary. Please call the service before visiting to double check details.