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Wondai Hospital - Complaints Coordinator

Patient advocacy and liaison

Closed

•

Opens 9am tomorrow

Call 07 4169 2600

Wondai Hospital - Complaints Coordinator

Contact

Phone

07 4169 2600

Website

Wondai Hospital - Complaints Coordinator

(http://www.health.qld.gov.au/services/darlingdowns/ddowns-wondai-hs.asp)

Location

Forest View Rsdntl Care, 80 Scott Street WONDAI QLD 4606

Get directions in Google Maps

Opening times

Monday

9am–5pm

Tuesday

9am–5pm

Wednesday

9am–5pm

Thursday

9am–5pm

Friday

9am–5pm

Book an appointment

For information about this service, or to book an appointment, please call.

Call 07 4169 2600

About this service

Facilities

Appointment needed

You'll need to book an appointment before you come.

Billing

No fee

You won't need to pay.

Additional information

This section is only available in English. It may contain important information that you should check with your preferred translation tool.

A consumer/patient complaint is any expression of dissatisfaction or concern, by or on behalf of a consumer or group of consumers regarding the provision of a health service and health care. (Queensland Health Consumer Complaints Management Policy 2007 )Patients or users of a health service are not the only consumers who may make a complaint. They can also be made by another person on behalf of the consumer/patient, such as a relative, carer, friend, consumer advocate, the Adult Guardian, or any person concerned about health care.
Complaints will also be accepted from a child, where the child is assessed as having sufficient level of maturity and understanding. If the child is considered to lack the capacity a parent or legal guardian can make the complaint on the child's behalf.