Parent Help Line 24 hours 1300 364 100. Crisis Care - after hours and weekends 13 16 11. Families SA provide services to promote the welfare of families and well being of individuals including crisis intervention intake and assessment team, referral to foster or alternative care options, child protection cases and referral for vulnerable adolescents at risk of harm to themselves or others. See website links for further information available: EntryProcedures Intake and Assessment Team work with individuals and families to ensure the earliest resolution. Child Abuse Prevention Service(CAPS) provides supportive, non-judgemental counselling for parents and carers who are afraid of hurting a child. National Freecall 24 hour service 1800 688 009