Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Physiotherapy is available to children and adults with musculoskeletal, neurological, cardiothoracic, orthopaedic or womens health issues.
The service provides assessment, education and treatment, with the aim of maximizing functional capacity.
Aquatic Physiotherapy (individual or group intervention) is provided at the Queen Elizabeth site.


Area Serviced
Central Highlands Region

Fees
Fees vary according to the program/group and will be discussed with the client prior to service commencement.


Initial Contact
Allied Health Reception (Base Hospital), 03 5320 4465 or Peter Heinz Centre Reception, 03 5320 3885

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: The Podiatry Service aims to provide clients with a full understanding of their current foot health, and the treatment/self care required to improve or maintain their foot status. The podiatry service coordinates a multidisciplinary clinic for high risk feet. This is a clinic that is designed for people with underlying health issues and associated active unstable foot conditions such as ulceration or structural changes, infection and pain.

Area Serviced
Central Highlands Region

Fees
Fees vary according to the program/group and will be discussed with the client prior to service commencement.

Initial Contact
Reception, Ph: 03 5320 3767 FAX: 03 5320 3800

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: The Community Rehabilitation program provides a multidisciplinary rehabilitation service to enable clients who are disabled, frail, chronically ill or recovering from traumatic injury to achieve and retain optimal functional independence.
Features of the program include:
• Holistic assessments which include the client's mental and physical health, as well as their social, environmental and economic situation;
• Goal-oriented and time-limited rehabilitation plans;
• Periodic review of progress, with modification to rehabilitation plan as appropriate;
• Effective discharge planning, ensuring appropriate follow-up and referral to other services as required.

The service is managed by the Allied Health Ambulatory Care Coordinator and is staffed by occupational therapists, physiotherapists, social workers, speech pathologists, prosthetists, orthotists, allied health assistants, podiatrists, psychologists (including neuropsychology), exercise therapists and dietitians.
Clients may be treated on an individual basis or in groups. Some therapy programs have been devised for specific groups.

Fees
Fees vary according to the program/group and will be discussed with the client prior to service commencement.

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: The goal of Occupational Therapy is to assist each individual to attain optimal independence, maximizing personal productivity and enhancing quality of life.
The Occupational Therapy service is provided for people having difficulties managing personal, domestic, and community daily living tasks.
Our services may include home environment assessments and equipment prescription, hand therapy, driving assessments, sensory motor assessments (children of school age) and cognitive assessments


Fees
Fees vary according to the program/group and will be discussed with the client prior to service commencement.

Area Serviced
Central Highlands Region

Initial Contact
Peter Heinz Centre Reception, Ph: 03 5320 3885 FAX: 03 5320 3800
Email: info@bhs.org.au

Additional Information
For Paediatric referrals contact the Paediatric Occupational Therapist, 03 5320 3950<

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: Pulmonary Rehabilitation is an 8 week program that offers a 1 x 2 hour education and exercise session per week plus an additional exercise session per week. A medical referral and interview are required prior to group inclusion.
The group is suitable for people with Chronic Pulmonary Disease (COPD) (emphysema and chronic bronchitis), bronchiectasis, pulmonary fibrosis and pre and post lung volume reduction surgery.

The program is not designed to meet the needs of those clients who require services during an acute exacerbation or individualised treatment from their chronic lung condition. Participants are required to be medically stable and able to participate in a group environment.
Current smokers are not excluded, however they must show a commitment to quit smoking.

The program is an exercise and education program involving physiotherapist, doctor, dietitian, occupational therapist, pharmacist and psychologist.

The Pulmonary Rehabilitation Program is located at the Peter Heinz Centre, Queen Elizabeth Centre, Ascot St South, Ballarat.

Fees
$50

Area Serviced
Central Highlands

Initial Contact
Peter Heinz Centre Reception, Ph: 03 5320 3885

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: Central Highlands Coordinated Community Care provides a range of programs which include case management and brokerage funding for the purchase of services.
These include:
-- HACC funded Linkages Packages
The Linkages program manages the provision of care at home for people who are frail, aged or have disabilities and who, without this additional support, would be unable to remain at home with safety and confidence. Linkages provides case management and is able tp purchase a flexible range of services to meet people's individual requirements.
No ACAS assessment required.
-- Community Aged Care Packages (CACP)
Community Aged Care Packages are designed to provide low level care equivalent to that received in a hostel. They are planned and managed packages of community care services to help older people with complex care needs to remain living in their own homes.
The types of services may include: Bathing; laundry; meal preparation; dressing; transport; housework; temporary in-home respite; home maintenance; and social activities. The services are very flexible and can change as client needs change.
Aged Care Assessment required.
-- Extended Aged Care at Home (EACH) packages
Extended Aged Care at Home packages are designed to provide a high level of care equivalent to the care you would receive in a nursing home. Under an EACH package a number of services may be provided. These could include help with: nursing; preparing meals; bathing; dressing; transport; laundry; minor home modifications; and social activities.
Aged Care Assessment required.Any person can make a referral to Linkages. For some types of service, an assessment by the Aged Care Assessment Service (ACAS) will also be required. A referral must include a signed consent of the person being referred. Referral forms can be obtained by ringing Central Highlands Coordinated Community Care Linkages on 03 5333 5566.

Central Highlands Coordinated Community Care Linkages is located at 102 Ascot St South, Ballarat.

Fees
While receiving services, people are expected to make a weekly contribution towards the cost of care. This is a negotiated fee related to income. No one will be excluded for financial reasons from receiving a service.

Area Serviced
Central Highlands region, which includes municipalities of City of Ballarat, Hepburn Shire, Golden Plains Shire, & Moorabool Shire

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries.
Postal Address: PO Box 199, Ballarat 3353

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: NRCP Community Respite Program

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: The Community Health program provides primary care services that improve the physical, mental and social well being of clients and aims to reduce the requirement for hospital and other specialist services.
All clients in the region are eligible to access community health services however services are prioritized towards population groups and individual who have chronic and complex health issues and who are in lower socio-economic heath groups Integrated health promotion is also a key objective of the community health program.
The service is managed by the Allied Health Ambulatory Care Coordinator and is staffed by occupational therapists, physiotherapists, social workers, speech pathologists, allied health assistants, podiatrists, psychologists (including neuropsychology), exercise therapists and dietitians.
Clients may be treated on an individual basis or in groups. Some therapy programs have been devised for specific groups.

Fees
Fees vary according to the program/group and will be discussed with the client prior to service commencement.

Area Serviced
Grampians region

Initial Contact
Specific Discipline or Allied Health Ambulatory Care Coordinator, Anne Haley

Additional Information
8.30 am - 5.00 pm, Mon - Fri, for inquiries.
Postal Address: PO Box 199, Ballarat 3353 src=

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: A fortnightly outpatient clinic providing assessment and management by a prosthetist, wound specialist nurse, doctor and amputee physiotherapist. The service is suitable for any outpatient amputee with stump lesions or stump pain (Neuropathic or other origin). Not suitable for amputees with non-stump related medical issues or non-amputees. Appointment duration is approximately 20 - 30 minutes.

The Amputee Outpatient Clinic is located in the Rehabilitation Gym, Peter Heinz Centre, Queen Elizabeth Centre, Ascot St South, Ballarat.

Area Serviced
Grampians region

Initial Contact
Reception, Ph: 03 5320 3885

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: The Gait and Balance Clinic is suitable for patients with dizziness, balance difficulties and falls.

Assessment is provided by a clinical nurse, doctor, physiotherapist, and a management plan is created. This may include referral to a weekly balance group or referral to an exercise therapist, physiotherapist or other allied health professional.

Fees
No fees apply

Area Serviced
Central Highlands

Initial Contact
Clinical Services Reception, Ph: 03 5320 3795 FAX: 03 5320 3737
Email: pamh@bhs.org.au

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: The Victorian Aids and Equipment Program (A&EP) aims to assist eligible people to access sibsidised aids, equipment and home modifications to enhance their safety and independence, support their family and carers and prevent premature admission to institutional care of high cost services.

Assistance available may include:
-- Non-disposable continence aids (such as catheters, reusable pants and pads)
-- Electrolarynxes and voice prostheses
-- Electronic communication aids
-- Environmental control units (electronic devices used to activate household appliances)
-- Equipment for personal use (such as shower chairs, home hoists, specialised beds)
-- Home modifications (such as grab rails and basic bathroom alterations to allow access)
-- Lymphoedema compression garments
-- Breast prostheses
-- Mobility aids (such as walking frames)
-- Orthoses (such as ankle foot orthoses, braces and surgical shoes)
-- Oxygen equipment
-- Pressure care equipment (such as mattresses and cushions)
-- Ramps (permanent and portable)
-- Wheelchairs (manual/electric)
-- Wigs

Fees
Maximum subsidy applies for each category of aids and client may need to make a non-refundable contribution to the cost of the item.

Initial Contact
Reception

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: The Elizabeth Brown Centre provides a welcoming and supportive environment for older adults, people with disabilities or dementia and their carers. The program provides adult socialisation through support and activities, a planned activity group for the client and respite for their carers.
Activities enjoyed by clients are many and varied and include:
-- guest speakers
-- cards and crosswords
-- bowls, hookey, quoits and bobs
-- discussion groups
-- concerts and sing-a-longs-- bingo, ceramics, woodwork and craft
-- outings, bus trips and holidays
-- counter meals and barbeques
-- theme days and special ocasions days.Home and Community Care (HACC) and Commonwealth Respite for Carers (CRC) fund the program.

Transport to and from the Centre can be arranged.

Fees
$11 per day ($5 meal, $3 transport & $3 activities. No one will be denied access due to inability to pay.

Area Serviced
Ballarat & district

Initial Contact
Manager, Kerrie Mawdsley, Ph: 03 5331 4037 FAX: 03 5333 2776
Email: kerriem@bhs.org.au

Aims

-- To promote well being in clients through an organised program of recreation and socialisation
-- To promote quality of life and continuing independence amongst clients
-- To observe and report, as appropriate, the general health of clients
-- To liaise with doctors and other servce providers
-- To provide support for carers and so maintain their health and wellbeing
-- To enable carers to take a break from their caring role
-- The provision of respite is a crucial factor in enabling older adults and people with disabilities or dementia to remain at home.

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Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: The Grampians Regional Palliative Care Team includes two Palliative Care Physicians, Palliative Care Coordinator, Palliative Care Nurse Educator and Palliative Care Clinical Nurse.
The role of the Team includes elements of education, collaborative strategic planning, preparation of written materials, quality improvement processes and clinical consultation.

Palliative Care Physicians
Dr David Brumley, Ph: 03 5320 3895 or davidm@bhs.org.au
Dr Greg Mewett, ph 03 5320 3895 or gregm@bhs.org.au

Providing:
* Consultation and patient assessment throughout the Grampians region.
* Clinical leadership to the Grampians Regional Palliative Care Team.
* Promotion and participation in palliative care research and evaluation.
* Provide a clinical resource to multidisciplinary teams throughout the region.
* Contribute to strategic planning for palliative care services in the Grampians region.

GRPCT Coordinator
Jade Odgers Ph: 5320 3553 or jadeo@bhs.org.au
* In conjunction with key stakeholders, to identify key prioritites for work to be undertaken by the Grampians Regional Palliative Care Team
* Promotion and development of awareness and practice skills of good palliative practice amongst all those who nurse/care for people with a terminal illness.
* To maintain required records of the activities of the team for regular reporting and planning purposes.
* Provision of effective and professional leadership to the Grampians Regional Palliative Care Team.

GRPCT Nurse Educator
Regina Kendall, Ph 5320 3553 or reginak@bhs.org.au
* To develop strategies and a work plan for the Grampians Regional Palliative Care Team.
* Prepare and distribute appropriate resources for use by palliative care workers.
* Promote awareness of good palliative practice amongst health professionals.
* Provide ongoing educational programs.

Palliative Care Clinical Nurse Consultant
Jan Milliken, 5320 3553 or janmil@bhs.org.au
* To develop and maintain an effective working relationship with regional inpatient and community services and the palliative care physicians.
* Provide clinical direction for staff in the acute inpatient setting.
* Liaise with multidisciplinary care providers at Ballarat Health Services and St John of God Hospitals.
* Liaise with Regional Palliative Care Coordinators.

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: The Cognitive, Dementia and Memory Service (CDAMS) provides specialist multidisciplinary referral, education and advisory service for people experiencing memory loss, confusion or thinking (cognitive) problems and for their carers, and families.
Symptoms may include: Short term memory loss; personality changes - frustration or anger; loss of ability to do everyday tasks, failure to recognise familiar people or objects; wandering; anxiety; mobility impairment; incontinence; pain or speech difficulties.

CDAMS provides:
-- Expert clinical diagnosis.
-- Assessment of the impact of any impairment within the home or other familiar environment.
-- Education, support and advice.
-- Linkages to appropriate service via a general practitioner or principal care provider.
-- Referral, if appropriate, of clients or carers to other service providers.
Service Area
Grampians Region

Initial Contact
Reception, Ph: 03 5320 3704 FAX: 03 5320 3661

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: All referrals to the Continence Support Service are through Central Intake.

The Continence Support Service program assists families to effectively manage their child's continence needs through the provision of a comprehensive continence assessment, management plan and provides an annual subsidy to purchase continence aids.

Clinics are held in Ballarat, Bacchus Marsh, Daylesford, Stawell and Horsham.

The Continence Support Service is managed by the Grampians Regional Continence Service and phone: 5320 3795 for enquiries.

There maybe a waiting time for a package.

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: Ethel Lowe Centre provides centre based activities program for older adults, people with disabilities or dementia and their carers.
The program provides adult socialisation for the clients and respite for their carers.
Activities enjoyed by the clients are many and varied and include:
-- guest speakers
-- cards and crosswords
-- bowls, hookey, quoits and bobs
-- discussion groups, concerts and sing-a-longs
-- exercises
-- bingo, ceramics, woodwork, and craft
-- outings, bus trips and holidays
-- counter meals and barbeques
-- theme days and special occasion daysThe Centre is located at Morgan St, Sebastopol and operates 9.00 am - 4.00 pm, Monday - Friday. Transport to and from the centre can be arranged.

Fees
$11 per day or Attendance $3, Meal $5, Transport $3. No one will be denied access due to inability to pay.

Area Serviced
Ballarat & district

Initial Contact
Manager, Dawn Bows, Ph: 03 5335 0506 FAX: 03 5335 0513
Email: dawnb@bhs.org.au

Aims

-- To promote well being in clients through an organized program of recreation and socialisation
-- To promote quality of life and continuing independence amongst clients
-- To provide relief for carers
-- Observe and report, as appropriate, the general health of clients
-- Liase with doctors and other service providers

Additional Information
Office hours: 8.00 am - 4.30 pm, Mon - Fri, for inquiries. s

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: Provides specialised day care for people with irreversible dementia and residential respite for the carers of people who have irreversible dementia is available one weekend in three.
Activities are flexible and based on the needs of the client.

Clients need to be referred to the Centre through the Grampian's Aged Care Assessment Service, Ph: 03 5320 3740.

Eyres House is located at 810 Ligar St, Ballarat.

Fees
$11 per day including meal & transport.($5 meal, $3 transport & $3 activities)
Weekend respite $90.00 per weekend (Friday morning to Monday afternoon)
No one will be denied access due to an inability to pay.

Area Serviced
Ballarat & district

Initial Contact
Manager, Kerrie Mawdsley, Ph: 03 5332 4720 FAX: 03 5332 4720

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: Provides case management, education and counselling for patients and their families. The service is suitable for people aged 6 - 65 years who are experiencing difficulties returning to family, work and other roles following brain injury (including stroke).

People with mild ABI are contacted by the Clinic 2 - 3 weeks after the incident to screen for any ongoing issues. The ABI Clinic involvement may last from one initial screening phone call, to ongoing complex case management for more seriously brain injured clients.

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: The Weight Managment Program is for adults who have obesity (BMI above 30) as one of their main health problems. The program promotes sound, sustainable weight loss through healthy eating, exercise and trategies to maintain behaviour change. It involves individual screening with a dietician, psychologist and exercise therapist.

For people with a BMI between 27-37:
Program structure: A six week intensive group program, followed by regular review sessions over 12 months. the weekly intensive program consists of 1.5 hour education sessions and 1 hour of supervised exercise. Past medical history and medication list needed to be included with referral

Fees
A program fee is applicable and will be discussed with the client prior to service commencement

Area Serviced
Central Highlands

Initial Contact
Community Programs Central Intake
PH: 03 5320 6690
FX: 03 5320 3893

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Other Option

Wheelchair access:
Yes

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: Social work provides support for people in the community with health related issues who require assistance with social supports and social issues.
This may include, but not be limited to, the areas of advocacy, accommodation, finance, adjument/loss and relationship issues.

The service provides phone and/or face-to-face contact providing assessment of needs with further management and/or referral to other services as appropriate. Ongoing or short ter support is providing where required.

The Social Work Dept is located in the Peter Heinz Centre (Skewes Place), Queen Elizabeth Centre, Ascot St South, Ballarat.

Area Serviced
Central Highlands region

Initial Contact
For appointments call Skewes Place Reception, 03 5320 3550 or Clinical Manager, Social Work, 03 5320 3841

Additional Information
8.30 am - 4.30 pm, Mon - Fri, for inquiries.

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: Midlands provides centre based activities program for older adults, people with disabilities or dementia and their carers.
The program provides adult socialisation for the clients and respite for their carers.
Activities enjoyed by the clients are many and varied and include:
-- guest speakers
-- cards and crosswords
-- bowls, hookey,quoits and bobs
-- discussion groups, concerts and sing-a-longs
-- exercises
-- bingo, ceramics,woodword, and craft
-- outings, bus trips and holidays
-- counter meals and barbeques
-- theme days and special occasion daysClients can also access external services at the Centre such as podiatry, hairdressing and pathology collection.

The Centre is located at 701 Norman St, Ballarat and operates 9.00 am - 4.00 pm, Monday - Friday and transport to and from the Centre can be arranged.

Fees
$11 per day with transport provided or $8 per day with own transport. No one will be denied access due to an inability to pay.

Area Serviced
Ballarat & district

Initial Contact
Manager, Lindsay Fowler, Ph: 03 5331 5978 FAX: 03 5331 5584
Email: lindsayf@bhs.org.au

Aims

-- To promote well being in clients through an organised program of recreation and socialisation
-- To promote quality of life and continuing independence amongst clients
-- To observe and report, as appropriate, the general health of clients
-- To liaise with doctors and other servce providers
-- To provide support for carers and so maintain their health and wellbeing
-- To enable carers to take a break from their caring role
-- The provision of respite is a crucial factor in enabling older adults and people with disabilities or dementia to remain at home.

Additional Information
Office hours: 8.30 am - 5.00 pm, Mon - Fri, for inquiries. sr

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: Dietetics provides nutritional advice to assist in the management of a medical condition. Individual appointments are available for both children and adults for all types of medical nutrition therapy. Clients will be encouraged to participate in education programs where available (eg. Healthy Weight Management, Antenatal group). The service focuses on Type 1 and complex diabetes with new diagnoses and simple type 2 diabetes being treated at Ballarat Community Health Centre. Past medical history and medication list need to be included with referral.

Initial Contact
For appointments please call Community Programs Central Intake, 03 5320 6690 or FAX: 03 5320 3893

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: Prosthetics and Orthotics provides assessment, prescription, fabrication, fitting, review and adjustment of prostheses and orthoses as well as ongoing advice and care. Facial, digital and breast prostheses are not supplied by this service.
The service is available to children and adults who:
• May benefit from orthoses (braces and splints) due to reduced function resulting from musculoskeletal problems, pain, neurological conditions or systematic diseases
• Require prostheses (artificial limbs) for functional and cosmetic applications.

Fees
Prostheses are generally funded by Ballarat Health Services, or if eligible, the Transport Accident Commission (TAC), Workcover Insurers (WKC), and the Department of Veterans' Affairs (DVA).
Orthotic clients will be required to pay for their consultation and their orthosis. Some may be eligible for assistance via TAC, WKC, DVA, BHS, or the Aids and Equipment Program (A&EP).

Area Serviced
Central Highlands Region

Initial Contact
Peter Heinz Centre Reception, Ph: 03 5320 3885 FAX: 03 5320 3800

Additional Information
8.30 am - 5.00 pm, Mon - Fri, for inquiries & appointments.
Prosthetics and Orthotics Department, Ph: 03 5320 3710 ttp://

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: The Chronic Pain Motivational Group is offered over 4 consecutive weeks, 9.00 am - 1.00 pm. This group preceeds the Chronic Pain Management Group (CPMG).
Fee
$20

The Chronic Pain Management Group is a 7 week program (one day a week, 10.00 am - 3.00 pm) which is suitable for individuals with long term pain, or orthopaedic or neurological origin. A multidisciplinary approach assists clients to self manage chronic pain in a group environment, involving occupational therapy, psychology, pysiotherapy and exercise therapy.
Fees
$70 (no direct cost to clients covered by compensation, eg. WorkCover or TAC)

Assessments - these may be done on request and a charge applies.
Fee
$10

Area Serviced
Central Highlands

Initial Contact
Group Coordinator, Ph: 03 5320 3628 FAX: 03 5320 3800

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Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: This service is provided at the Queen Elizabeth Centre and products can be delivered at a small cost throughout the region.

The Continence Resource Centre is affiliated with the Grampians Regional Continence Service and provides clients/men, women and children who have bladder/bowel dysfunction or incontinence with information about a wide reange of continence products
The Resource Centre offers a discreet and specialist supply of continence equipment and products.

The Resource Centre is open 1.00pm - 4.00 pm, Monday, Tuesday, Wednesday, Thursday & Fridays (Closed Public Holidays)
Products can be ordered by telephone 8am - 4pm. weekdays and delivery can be arranged.
Products can be includes disposable and washable continence products such as pads, pants, bedding protection, doonas, pillows and floor mats.

Area Serviced
Central Highlands & Grampians region

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: The Continence Clinic aims to assist people of all ages with urinary and faecal incontinence, voiding and bowel difficulties.

Assessment and investigation including urodynamics as required.
Treatment offered includes:
-- Pelvic floor rehabilitation
-- Bladder and bowel retraining and management
-- Advice regarding the use of continence products
-- Advice on catheter management

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: The Carer Respite Centre provides a single contact point for carers to access respite care and information on other available resources to support them in their caring role.

A Carer is a person who is looking after someone who is frail, aged, has a disability, chronic illness or mental illness, and the Carer can be family, close friend or neighbours.

Respite care enables carers to have a break from their carers role to allow them time to attend appointments, go shopping, social engagements or just some 'time out'.
Care is available as short-term, occasional or emergency respite care.

A Freecall number is available for the cost of a local call:1800 059 059

There are three offices in the Grampians region:

BALLARAT(Main Office)
106 Market St, Ballarat 3350
Ph: 03 5333 7104 FAX: 03 53337141

STAWELL
40 - 44 Wimmera St, Stawell 3380
Ph: 03 5358 3700 FAX: 03 5358 4113

HORSHAM
Wimmera Health Care Group, Baillie St, Horsham 400
Ph: 03 5381 9336 FAX: 03 5381 9120

Fees
Contact is free. Carer may need to contribute towards the cost of respite care with some financial assistance available.

Area Serviced
Grampians region

Initial Contact
Duty Worker, Ph: 1800 059 059 FAX: 03 5333 7141
Email: carers@bhs.org.au

Aims

-- To provide support and information to carers.
-- To assist with planning respite which maximizes the benefits to the carer and the person being cared for.
-- To maintain the quality of life for the carer, the person being cared for and their family.
-- To link carers with local support services and support groups.
-- To enable carers to continue in their caring role.
-- To contribute to a better understanding of the importance of the carer and the significance of the caring role.

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries. 1800 059 059 available 24 hours, 7 days a week.
Postal Address: PO Box 199, Ballarat 3353.

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: Central Intake is an access and referral management service for Community Programs.
This service provides:


-- A streamlined referral process into Community Programs

-- Consumers and services with a single point of entry into Community Programs

-- Reduces duplication of referrals.

Referral to the following programs

Hospital Admission Risk Program (HARP)
Post Acute Care (PAC)

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Post Acute Care is a time limited short ter intervention designed to assist patients to recuperate following an acute or subacute hospital admission and to facilitate their independence, or transition to continuing care when required.

This care may include, for example, home help, personal care, meals support, respite care and home nursing.

The Case Manager will work closely with the client and/or carer and health care workers to ensure that the most appropriate Post Acute Care is provided to those clients with identified needs.

All clients referred and accepted into the program will have:

-- Individual assessment.
-- Needs identification.
-- Post acute care plan prepared.
-- Appropriate services negotiated.
-- Care services monitored.

The care needs of the client will be reassessed at the end of the allocated time on the program and be discharged or referred to the appropriate care.

Area Serviced
Central Highlands region

Initial Contact
Coordinator, Helen Jarvis or Case Manager, Jennifer May, Ph: 03 5320 4092 FAX: 03 5320 4811
Email: helenj@bhs.org.au

Eligibility
To receive additional post acute care services through the PAC program, clients must:

-- Have been a patient of a public hospital either acute or subacute in Victoria.
-- Be assessed as requiring additional services to assist with the recuperation or transition to continuing care following an acute care or subacute care episode.
-- Agree to the forwarding of individual client data to the Department for the purposes of program monitoring and evaluation.

Aims
The program aims to achieve a smooth transition for those clients with more complex health needs, returning back into the community from an acute episode in either acute or sub acute facility in Victoria. This will be achieved through the provision of coordinated, appropriate and timely Post Acute Care service.
Program Objectives:

-- Provide additional home based services to assist individuals to recuperate after hospitalisation;
-- Improve continuity of care for patients following their discharge from hospital;
-- Work collaboratively with hospital to provide support to patients as an alternative to inpatient admission from the emergency department, where appropriate; and
-- Assist hospitals and subacute services to maximise use of beds for patients who require hospital services.

Additional Information
9.00 am - 5.00 pm, Mon - Fri, for inquiries.

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Other Option

Wheelchair access:
Yes

Additional Information: Rehabilitation in the Home program is designed to enable appropriate clients, with carer support, to undertake all or part of their rehabilitation program in their own home.

Rehabilitation in the Home offers a comprehensive rehabilitation program, coordinated by a case manager, and using a range of therapists according to identified treatment needs. Staff include medical, nursing and allied health disciplines.

The program aims to ensure the continuity of care and facilitate reintegration into the community after a period of hospitalisation.

Fees
No fees apply

Area Serviced
Central Highlands region

Initial Contact
Program Coordinator, Roslyn McIntyre

Eligibility
The program is available to people living within 20 km of Ballarat who are assessed as requiring active rehabilitation after and illness, injury, surgery or deterioration in function. Generally clients will be adults.
In certain circumstances it may be possible to offer services to people in other parts of the Grampians region, subject to availability of therapists.

Additional Information
8.30 am - 5.00 pm, Mon - Fri, for inquiries.

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Additional Information: GAINS for KIDS is a specialist paediatric clinical neuropsychology service for paediatric clients and their families from the Grampians region. Service provision is underpinned by a neurodevelopmental framework, where models of brain/behaviour relationships are used to understand and maximize the child's development.

Clinicians take a systems approach to client work, providing information, education, and consultation to the family, school, and other systems around the child.

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
No Fee

Wheelchair access:
Yes

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: Speech Pathology provides assistance for children and adults who have communication and/or swallowing disorders. This includes speech, language, voice, fluency, literacy, infant feeding, cognition and those requiring aryngectomy/tracheostomy management.

Individual and group therapy program are provided for adults and children. Special Speech Pathology clinics include:
-- Videofluroscopy (Swallowing Disorders Clinic)
-- Paediatric Assessment Clinic
-- Voice/ENT ClinicOutpatient services are provided from 2 West, Base Hospital and the Queen Elizabeth Centre. Home, school and kindergarten visits are scheduled as required.

Area Serviced
Central Highlands region

Initial Contact
Allied Health Reception, 03 5320 4465 or Holt House Reception, 03 5320 3767

Additional Information
To contact a speech pathologist call 03 5320 4000 and page or call the Clinical Manager, 03 5320 3630

Address:
102 Ascot Street, BALLARAT, VIC, 3350

Billing:
Fees Apply

Wheelchair access:
Yes

Additional Information: The Exercise Therapy department is staffed by Exercise Physiologists and Fitness leaders. The programs and services offered are suitable to people who
• Have chronic conditions, such as obesity, back pain, arthritis, lymphoedema, multiple sclerosis, balance difficulties.
• Have specific medical conditions e.g. diabetes, cardiovascular disease.
• Have undergone treatment following an accident, injury or surgery.
• Are of retirement age and want to maintain or improve current physical fitness and general health.
Exercise Therapy provides physical activity assessment, program design, development, monitoring and review for gym, water, land and home based exercise programs. The program is not suitable for people who are medically unstable or are less than 6 weeks following surgery.

Fees
Fees vary according to the program/group and will be discussed with the client prior to service commencement


Initial Contact
Clinical Manager, Exercise Therapy, Ph: 03 5320 3886 FAX: 03 5320 3800