Healthdirect Free Australian health advice you can count on.

Medical problem? Call 1800 022 222. If you need urgent medical help, call triple zero immediately

healthdirect Australia is a free service where you can talk to a nurse or doctor who can help you know what to do.

Neck pain

Neck pain
beginning of content

Neck pain

7-minute read

What is neck pain?

Neck pain is a common condition that can be caused by many different things. It will affect most people at some point in their lives.

Most neck pain clears up by itself in a few days. It is very rarely a sign of something more serious.

What symptoms relate to neck pain?

Neck pain often spreads from the neck towards the shoulders or upper back. It can often cause headaches. The pain may be worse when you hold your head in one position for a long time, such as at a computer.

Neck pain might also come with muscle tightness or spasms. You also may not be able to move your head very well.

If you have a neck injury, you might also have:

  • dizziness
  • nausea (feeling sick)
  • pins and needles or numbness
  • weakness
  • changes to your vision or hearing
  • problems concentrating
  • difficulty swallowing (dysphagia)

See your doctor if you have any of these symptoms.

CHECK YOUR SYMPTOMS — Use the Symptom Checker and find out if you need to seek medical help.

What causes neck pain?

Common causes of neck pain include:

  • poor posture (the way your body is positioned when standing or sitting)
  • sleeping in an awkward position
  • tension in your muscles
  • injury such as a muscle strain or whiplash
  • prolonged use of a desktop or laptop computer
  • a slipped spinal disc (herniated disc)
  • wear and tear in the bones of the neck, which is a normal part of ageing
  • wear and tear of the spinal discs (cervical spondylosis). This is also a normal part of ageing

Rarer causes of neck pain include:

  • damage to the vertebrae, spinal cord or nerves in the neck
  • a compressed nerve (cervical radiculopathy)
  • an infection
  • osteoporosis related bone damage or fractures
  • cancer
  • meningitis
  • arthritis

When should I see my doctor?

You should see a doctor if:

  • the pain is severe
  • the pain is getting worse
  • the pain doesn’t ease up in a week or so
  • you have a fever, sweats, or chills
  • you have numbness, tingling or pins and needles in your arms or legs
  • you have weakness in your arms or legs
  • you start having difficulties with your bladder or bowel

FIND A HEALTH SERVICE — Our Service Finder can help you find doctors, pharmacies, hospitals and other health services.

How is neck pain diagnosed?

Your doctor will examine you and discuss what makes the pain worse or better. If they think there may be a more serious cause of your neck pain, they may order tests such as:

However, usually these tests aren’t recommended because they won’t change how your neck pain is treated.

How is neck pain treated?

The best ways to treat most neck pain are to:

  • keep moving your neck as much as possible
  • stay active
  • adapt any activities that might be causing your pain

Heat packs or ice packs may also be used to relieve neck stiffness and pain.

You can ask your doctor or pharmacist what over-the-counter painkillers they recommend. They may suggest an anti-inflammatory analgesic cream or gel.

Manipulating or massaging your neck can give short-term relief. Some physical therapies such as physiotherapy, chiropractic, osteopathy or acupuncture may be helpful.

It might be helpful to rest your neck at first, but don’t rest it for too long. If you don’t move, the muscles will get stiffer. This means the pain will take longer to go away. It’s better to gently stretch the neck muscles. Your doctor or physiotherapist can show you how to do this gently and safely.

If your neck pain doesn’t go away, your doctor will investigate the cause. Serious, long-term neck pain is sometimes treated with steroid injections or, very rarely, surgery.

There are ways you can manage your neck pain:

  • Make sure you have a comfortable, supportive pillow. Try sleeping with one firm support pillow rather than softer pillows to avoid stretching your neck muscles.
  • Ensure your working environment is adjusted to your needs. You may need a footstool to ensure your hips and knees are level. Ask for a telephone headset if you spend a lot of time on the phone. This will stop you bending your neck to one side constantly. You may also need to adjust the height of your computer screen to avoid stretching your neck. Hold reading materials at eye level to avoid hunching over.
  • Work on your postureexercises such as those found in yoga or Pilates all work to improve your posture.
  • Neck supports (braces and collars) are not generally recommended, unless your healthcare professional has advised you to wear one.
  • Avoid tasks such as lifting, pulling, punching, and repetitive bending and twisting for a few days. These activities can make your neck pain worse. Try not to overdo it.
  • If you cannot fully move your neck left and right, you should not drive until you have regained full neck movement. If you can safely drive, adjust your headrest so that your head and neck are properly supported.

Can neck pain be prevented?

The best way to prevent neck pain is to keep your spine flexible and your muscles strong. You can do this with regular exercise — 30 minutes on most days. Make sure you take plenty of breaks throughout the day to stretch.

It’s important to develop good posture, especially when you’re sitting, at work or driving. Try not to slouch or to poke your chin out. A supportive pillow is also important to prevent neck pain.

Complications of neck pain

Sometimes pain doesn’t go away. Chronic or persistent pain can continue even after the original problem has healed. If this happens, you may need help to address emotional, social and environmental factors that may be contributing to your pain. Speak to your doctor if you experience chronic or persistent pain.

Resources and support

These websites provide more detailed information about the causes and management of neck pain.

Learn more here about the development and quality assurance of healthdirect content.

Last reviewed: May 2022


Back To Top

Need more information?

These trusted information partners have more on this topic.

Top results

Neck pain: treatment - MyDr.com.au

Treatment for neck pain depends on the cause and how severe it is. Neck pain treatment, including treatment for whiplash, often involves a combination of self-care, medicines, exercises and relaxation therapies.

Read more on myDr website

Neck Pain - Pain Conditions - painHEALTH

Learn about neck pain as a musculoskeletal pain condition to identify how you can approach neck pain in your co-management treatment plan

Read more on painHEALTH website

Neck pain - young painHEALTH

Your health professional can screen for specific structural or spinal pathology (such as infection, or inflammation) that may be causing your neck pain

Read more on youngpainhealth website

Neck pain: symptoms and causes - MyDr.com.au

Knowing the symptoms of your neck pain and when to see a doctor can help in finding the cause and getting a diagnosis.

Read more on myDr website

Neck Pain — Causes, Symptoms, & Treatment | MSK Australia

Do you have neck pain? Find out about the different causes, how you can manage your musculoskeletal condition, and where to find support. Call us: 1800 263 265

Read more on Musculoskeletal Australia website

Neck pain - Better Health Channel

Treatments like physiotherapy, osteopathy or remedial massage can generally help neck and shoulder pain.

Read more on Better Health Channel website

Neck — Arthritis Australia

Neck pain is pain that is felt in the upper part of the spine

Read more on Arthritis Australia website

Meningitis in babies and children | Raising Children Network

Meningitis is an emergency. Symptoms include headache, sore neck and sensitivity to light. If you think your child has meningitis, go straight to hospital.

Read more on raisingchildren.net.au website

Screen time & physical problems 3-18 years | Raising Children Network

Too much screen time, especially with bad posture, can cause physical problems like eye strain, neck pain and repetitive strain. Here’s how to reduce risk.

Read more on raisingchildren.net.au website

Physiotherapy and Lymphoedema | Head and Neck Cancer Australia

Side effects from Head and Neck Cancer treatment can lead to nerve injuries, neck and shoulder pain, lymphoedema, and deconditioning.

Read more on Head and Neck Cancer Australia website

Healthdirect 24hr 7 days a week hotline

24 hour health advice you can count on

1800 022 222

Government Accredited with over 140 information partners

We are a government-funded service, providing quality, approved health information and advice

Australian Government, health department logo ACT Government logo New South Wales government, health department logo Northen Territory Government logo Queensland Government logo Government of South Australia, health department logo Tasmanian government logo Victorian government logo Government of Western Australia, health department logo

Healthdirect Australia acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to the Traditional Owners and to Elders both past and present.