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Carer Gateway service finder categories

The Carer Gateway service finder is powered by the National Health Service Directory (NHSD). Here you can find out more about how the Carer Gateway service finder categories work.


Step 1 - How can we help?

The nine options shown in Step 1 of the service finder group together multiple NHSD service types into easily recognisable categories.

           

Step 1           

NHSD service type

Counselling

  • Generalist counselling
  • Health counselling
  • Telephone counselling
  • Drug and/or alcohol counselling (only applies to counselling for people with drug/alcohol issue)

Respite

  • Respite care
  • Aged care residential respite low care
  • Aged care residential respite high care
  • Personal care for older persons
  • Aged residential care
  • Mental health residential rehabilitation/community care unit
  • Disability supported accommodation
  • Non-residential alcohol and/or drug dependence treatment
  • Residential alcohol and/or drug dependence treatment

Help at home - meals

  • Delivered meals
  • Food relief/food/meals

Help at home - cleaning, gardening, maintenance

  • Assist prod - household task
  • Home care/housekeeping Assistance
  • Home maintenance and repair

Help at home - transport

  • Aged care transport
  • Air ambulance
  • Ambulance
  • Community bus
  • Disability care transport

Home modifications/safety in the house

  • Home maintenance and repair
  • Home modification

Planning, linking and support

 

  • Acquired brain injury information/referral
  • Adolescent mental health services
  • Adult mental health services
  • Aged care assessment service
  • Aged care information/referral
  • Carer support
  • Chronic disease management
  • Chronic pain service
  • Diabetes educator
  • Disability advocacy
  • Disability information/referral
  • Drug and/or alcohol information/referral
  • Mental health advocacy
  • Mental health information/referral
  • Pain management service
  • Pharmacotherapy (e.g. methadone) program
  • Telephone counselling

Social/Support groups

  • Cancer support groups
  • Carer support
  • Chronic pain service
  • Disability day programs & activities
  • Drug and/or alcohol support groups
  • General mental health services
  • One on one support/mentoring/coaching
  • Physical activity group
  • Physical activity programs
  • Planned activity groups
  • Social support
  • Support groups

Early childhood intervention

  • Early childhood intervention
  • Early childhood supports

Step 2 - Who is the service for?

In Step 2 ‘Who is the service for?’ the user defines who needs help.

The selection made in step 2 will limit results based on the ‘Target group’ or ‘Eligibility’ filters as stored in the NHSD service listings.

Step 2

Eligibility or target group (filter)

Young carer

Young carer (under 25)

Adult carer

Adult carer

Older person (65+)

Older adults (65+)

Person with a cognitive disability

Disabled - intellectually

Person with drug/alcohol issues

People with drug and/or alcohol issues

Person with mental illness

People with mental health issues

Person with a physical disability

Disabled - physically

Person with terminal/chronic illness

People with chronic/terminal illness


How do Step 1 and Step 2 work together?

Combining Step 1 ‘How can we help?’ with step 2 ‘Who is the service for?’ and applying filters allows users to search all available combinations of service types, users and filters.


How can we help?  (step 1)

Who needs help? (step 2)

NHSD Service Type

Eligibility or target group (filter)

Counselling

Young carer (under 25)

Generalist counselling

Young carer (under 25)

 

 

Health counselling

Young carer (under 25)

 

 

Telephone counselling

Young carer (under 25)

  

Adult carer

Health counselling

Adult carer

 

 

Generalist counselling

Adult carer

 

 

Telephone counselling

Adult carer

 

Older person (65+)

Health counselling

Older person (65+)

 

 

Generalist counselling

Older person (65+)

 

 

Telephone counselling

Older person (65+)

 

Person with mental illness

Health counselling

People with mental health issues

 

 

Generalist counselling

People with mental health issues

 

 

Telephone counselling

People with mental health issues

 

Person with physical disability

Generalist counselling

Disabled - physically

 

 

Health counselling

Disabled - physically

 

 

Telephone counselling

Disabled - physically

 

Person with cognitive disability

Generalist counselling

Disabled - intellectually

 

 

Health counselling

Disabled - intellectually

 

 

Telephone counselling

Disabled - intellectually

 

Person with drug/alcohol issues

Drug and/or alcohol counselling

People with drug and/or alcohol issues

 

 

Health counselling

People with drug and/or alcohol issues

 

 

 

Generalist counselling

People with drug and/or alcohol issues

 

 

Telephone counselling

People with drug and/or alcohol issues

 

Person with terminal/chronic illness

Generalist counselling

People with chronic/terminal illness

 

 

Health counselling

People with chronic/terminal illness

 

 

Telephone counselling

People with chronic/terminal illness

Respite

Young carer (under 25)

Respite care

Young carer (under 25)

 

Adult Carer

Respite care

Adult Carer

 

Older person (65+)

Respite care

Older person (65+)

 

 

Aged care residential respite low care

Older person (65+)

 

 

Aged care residential respite high care

Older person (65+)

 

 

Personal care for older persons

Older person (65+)

 

 

Aged residential care

Older person (65+)

 

Person with mental illness

Respite care

People with mental health issues

 

 

Mental health residential rehabilitation/community care unit

People with mental health issues

 

Person with physical disability

Respite care

Disabled - physically

 

 

Disability supported accommodation

Disabled - physically

 

Person with cognitive disability

Respite care

Disabled - intellectually

 

Person with drug/alcohol

Drug and/or alcohol support groups

People with drug and/or alcohol issues

 

 

Non-residential alcohol and/or drug dependence treatment

People with drug and/or alcohol issues

 

 

Residential alcohol and/or drug dependence treatment

People with drug and/or alcohol issues

 

Person with terminal/chronic illness

Respite care

People with chronic/terminal illness

Help at home - meals

Older person (65+)

Food relief/food/meals

Older person (65+)

 

 

Delivered meals (meals on wheels)

Older person (65+)

 

Person with mental illness

Food relief/food/meals

People with mental health issues

 

 

Delivered meals (meals on wheels)

People with mental health issues

 

 

Food relief/food/meals

People with mental health issues

 

Person with physical disability

Delivered meals (meals on wheels)

Disabled - physically

 

 

Food relief/food/meals

Disabled - physically

 

Person with cognitive disability

Delivered meals (meals on wheels)

Disabled – In

tellectually

 

 

Food relief/food/meals

Disabled - intellectually

 

Person with drug/alcohol

Delivered meals (meals on wheels)

People with drug and/or alcohol issues

 

 

Food relief/food/meals

People with drug and/or alcohol issues

 

Person with terminal/chronic illness

Delivered meals (meals on wheels)

People with chronic/terminal illness

 

 

Food relief/food/meals

People with chronic/terminal illness

Help at home - cleaning, gardening, maintenance

Older person (65+)

Home care/housekeeping assistance

Older person (65+)

 

 

Home maintenance and repair

Older person (65+)

 

 

Assist prod - household task

Older person (65+)

 

Person with mental illness

Home care/housekeeping assistance

People with mental health issues

 

 

Home maintenance and repair

People with mental health issues

 

 

Assist prod - household task

People with mental health issues

 

Person with physical disability

Home care/housekeeping assistance

Disabled - physically

 

 

Home maintenance and repair

Disabled - physically

 

 

Assist prod - household task

Disabled - physically

 

Person with cognitive disability

Home care/housekeeping assistance

Disabled - intellectually

 

 

Home maintenance and repair

Disabled - intellectually

 

 

Assist prod - household task

Disabled - intellectually

 

Person with terminal/chronic illness

Home care/housekeeping assistance

People with chronic/terminal illness

 

 

Home maintenance and repair

People with chronic/terminal illness

 

 

Assist prod - household task

People with chronic/terminal illness

Help at home - Transport

Older person (65+)

Aged care transport

Older person (65+)

 

 

Patient transport

Older person (65+)

 

 

Community bus

Older person (65+)

 

 

Ambulance

Older person (65+)

 

 

Air ambulance

Older person (65+)

 

Person with mental illness

Patient transport

People with mental health issues

 

 

Community bus

People with mental health issues

 

 

Ambulance

People with mental health issues

 

 

Air ambulance

People with mental health issues

 

Person with physical disability

Patient transport

Disabled - physically

 

 

Community bus

Disabled - physically

 

 

Ambulance

Disabled - physically

 

 

Air ambulance

Disabled - physically

 

 

Disability care transport

Disabled - physically

 

Person with cognitive disability

Patient transport

Disabled - intellectually

 

 

Community bus

Disabled - intellectually

 

 

Ambulance

Disabled - intellectually

 

 

Air ambulance

Disabled - intellectually

 

 

Disability care transport

Disabled - intellectually

 

Person with terminal/chronic illness

Patient transport

People with chronic/terminal illness

 

 

Community bus

People with chronic/terminal illness

 

 

Ambulance

People with chronic/terminal illness

 

 

Air ambulance

People with chronic/terminal illness

Home modifications/safety in the house

Older person (65+)

Home maintenance and repair

Older person (65+)

 

 

Home modification

Older person (65+)

 

Person with mental illness

Home maintenance and repair

People with mental health issues

 

 

Home modification

People with mental health issues

 

Person with physical disability

Home maintenance and repair

Disabled - physically

 

 

Home modification

Disabled - physically

 

Person with cognitive disability

Home maintenance and repair

Disabled - intellectually

 

 

Home modification

Disabled - intellectually

 

Person with terminal/chronic illness

Home maintenance and repair

People with chronic/terminal illness

 

 

Home modification

People with chronic/terminal illness

Planning, linking and support services/help lines

Young carer (under 25)

Carer support

Young carer (under 25)

 

Adult carer

Carer support

Adult carer

 

Older person (65+)

Carer support

Older person (65+)

 

 

Aged care assessment service

Older person (65+)

 

 

Aged care information/referral

Older person (65+)

 

Person with mental illness

Carer support

People with mental health issues

 

 

Mental health advocacy

People with mental health issues

 

 

Mental health information/referral

People with mental health issues

 

 

Adult mental health services

People with mental health issues

 

 

Adolescent Mental Health Services

People with mental health issues

 

Person with physical disability

Carer support

Disabled – Physically

 

 

Disability advocacy

Disabled - physically

 

 

Disability information/referral

Disabled - physically

 

Person with cognitive disability

Carer support

Disabled - intellectually

 

 

Acquired brain injury information/referral

Disabled - intellectually

 

 

Disability advocacy

Disabled - intellectually

 

 

Disability information/referral

Disabled - intellectually

 

Person with drug/alcohol

Carer support

People with drug and/or alcohol issues

 

 

Drug and/or alcohol information/referral

People with drug and/or alcohol issues

 

 

Pharmacotherapy (eg. methadone) program

People with drug and/or alcohol issues

 

Person with terminal/chronic illness

Carer support

People with chronic/terminal illness

 

 

Chronic pain service

People with chronic/terminal illness

 

 

 Pain management service

People with chronic/terminal illness

 

 

Chronic disease management

People with chronic/terminal illness

 

 

Diabetes educator

People with chronic/terminal illness

Social/support groups

Young carer (under 25)

Carer support

Young carer (under 25)

 

 

Social support

Young carer (under 25)

 

 

Physical activity group

Young carer (under 25)

 

 

Support groups

Young carer (under 25)

 

 

Physical activity programs

Young carer (under 25)

 

Adult carer

Carer support

Adult carer

 

 

Social support

Adult carer

 

 

Physical activity group

Adult carer

 

 

Support groups

Adult carer

 

 

Physical activity programs

Adult carer

 

Older person (65+)

Planned activity groups

Older person (65+)

 

 

Social support

Older person (65+)

 

 

Physical activity group

Older person (65+)

 

 

Support groups

Older person (65+)

 

 

Physical activity programs

Older person (65+)

 

Person with mental illness

Social support

People with mental health issues

 

 

General mental health services

People with mental health issues

 

 

Support groups

People with mental health issues

 

 

Physical activity group

People with mental health issues

 

 

Physical activity programs

People with mental health issues

 

Person with physical disability

Support groups

Disabled - physically

 

 

Disability day programs & activities

Disabled - physically

 

 

Disability Support

Disabled - physically

 

 

Physical activity programs

Disabled - physically

 

 

Social support

Disabled - physically

 

Person with cognitive disability

Support groups

Disabled - intellectually

 

 

Disability day programs & activities

Disabled - intellectually

 

 

Disability Support

Disabled - intellectually

 

 

Physical activity programs

Disabled - intellectually

 

 

Social support

Disabled - intellectually

 

Person with drug/alcohol

Drug and/or alcohol support groups

People with drug and/or alcohol issues

 

 

Social support

People with drug and/or alcohol issues

 

 

Support groups

People with drug and/or alcohol issues

 

 

Physical activity group

People with drug and/or alcohol issues

 

 

Physical activity programs

People with drug and/or alcohol issues

 

Person with terminal/chronic illness

Cancer support groups

People with chronic/terminal illness

 

 

Social support

People with chronic/terminal illness

 

 

Chronic Pain Service

People with chronic/terminal illness

 

 

One on one support/mentoring/coaching

People with chronic/terminal illness

 

 

Support groups

People with chronic/terminal illness

 

 

Physical activity programs

People with chronic/terminal illness

 

 

Physical activity group

People with chronic/terminal illness

Early childhood intervention

Person with physical disability

Early childhood intervention

Disabled - physically

 

 

Early Childhood Supports

Disabled - physically

 

Person with cognitive disability

Early childhood intervention

Disabled - intellectually

 

 

Early childhood supports

Disabled - intellectually

Last reviewed: April 2016

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