A Case Manager provides a single point of contact for the person and their family to deal with the service system. Case managers work one on one with clients, families and carers to identify needed services and supports for the person. Who can we help? The target group is people with an age related frailty who: - have multiple needs affecting their independence and safety - want to remain living at home in their local community for as long as possible - have a carer who needs support in order to maintain their caring role. How do I access the service? To receive a Home Care Package an older person must be assessed by an Aged Care Assessment Service (ACAS) [or Team, ACAT] and recommended for a community care program. To discuss package availability for City of Greater Bendigo, Buloke, Central Goldfields, Macedon Ranges and Mount Alexander Shire Councils, contact the Information and Referral Officer in Bendigo: PO Box 126 Bendigo 3552 Phone 5454 7833 Fax 5454 7846 Email firstname.lastname@example.org. To discuss package availability for Mildura and Swan Hill Rural City Councils, Buloke, Campaspe, Gannawarra and Loddon Shire Councils, contact the Information and Referral Officer in Mildura: PO Box 10267 Mildura 3502 Phone 5018 7301 Fax 5022 2187
To make a referral send the Department of Human Services Service Coordination Tool (Consumer Information, Consumer Consent and Summary and Referral Information) forms to email@example.com
These forms are available on www.connectingcare.com or by calling our office.