Hours of operation: Monday to Friday 9am to 5pm
24 Hour Emergency Respite Care: Freecall - 1800 068 978 (free call from landline)
Carer Support Services provides a 'first contact' information point for carers, to assist and support them in accessing services including respite care.
Who can we help
Carer Support provides a clearly and readily accessible regional focal point for carers providing information and support about the full range of services and other resources available to those in a caring role in the Swan Hill, Gannawarra and Buloke regions.
Carers come from all backgrounds, and range from the very young to the elderly. Carers give their time and energy to those for whom they care. But looking after someone can be exhausting and seem never ending. Some carers have support, but many feel very much alone.
Carer Support Services was established as part of the Victorian Carer Initiatives and the Commonwealth National Respite for Carers Strategy in the Loddon Mallee region. This team provides a 'first contact' information point for carers, to assist and support them in accessing services including respite care.
Commonwealth Carer Respite Centres work with carers to plan sensible approaches to respite and other support needs and also arrange 24 hour emergency respite care.
Our Regional Residential Respite Carer Support Worker is based in the Bendigo Office, and contactable on the above 1800 number.
The service:
-- Coordinates access to respite care services
-- Develops and maintains a residential respite booking service
-- Provides practical and emotional support to carers
-- Has 24-hour emergency access
All referrals from service providers must have the Carer Profile completed in addition to completed SCTT Consumer Profile (Care recipient), Summary and Referral and Consent to Share Information form.