ASSESSMENTS
The Council's Assessment Officer assesses and monitors the needs of all people referred to the service. This is to ensure that customers receive the most appropriate services and their situation continues to warrant the use of services. The Assessment Officer will refer and liaise where appropriate and maintain and foster maximum customer independence.
ASSESSMENT OFFICER'S RESPONSIBILITIES
Conduct assessments using the Department of Human Services, Service Co-Ordination Tool (SCTT). The SCTT tool is used for referral purposes this information is important and is hoped that duplication of information by other professionals will be minimized, thus being less intrusive for the customer.
Assessment Officer will regularly review the needs and circumstances of HACC customers and initiate increase or terminate services to customer as necessary. Inform customers of Council's service parameters and of customer's rights and responsibilities. Refer customers to other professionals as required. Upon completion of the assessment the customer will be issued with a copy of the assessment.
About Home and Community Care (HACC) services
The Home and Community Care (HACC) Program provides a range of basic support services to frail older people and people with disabilities who are experiencing difficulties in managing daily tasks, but who wish to remain living at home. The program also supports their carers and families.
Services include: Home Care, Personal Care, Respite, Home Maintenance, Meals on Wheels, Social Support and Planned Activities.
The HACC program targets its services to those who have the greatest need for them and/or the greatest capacity to benefit from them.
We will assess your needs and provide you with information about your choices. After the assessment, the HACC Assessment Officer then decides what services can be allocated to you.
It is important to understand that often there are more people wanting services that there are services available. It is our responsibility to make sure services are allocated fairly and on the basis of need.
Central Goldfields Shire Council 'Caring For Our Community' is committed to providing a professional high quality service by responding to and assisting with, customer's identified needs. 'Caring For Our Community' is also committed to maintaining the maximum level of independence of older people and people with disabilities to prevent premature or inappropriate admission to institutionalised care. To provide services to assist the aged and disabled to remain in their homes safely.
Fees: A nominal fee is charged for HACC services.
Contact:
HACC Assessment Officer during office hours: Monday to Friday, 9:00am - 5:00pm..