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Laidley Hospital - Consumer Feedback Coordinator
Patient advocacy and liaison
Closed
•
Opens 8:30am tomorrow
Laidley Hospital - Consumer Feedback Coordinator
Contact
Phone
07 5466 8100Fax
07 5466 8180
Website
Laidley Hospital - Consumer Feedback Coordinator
(http://www.westmoreton.health.qld.gov.au)
Location
75 William Street LAIDLEY QLD 4341
Opening times
Monday
8:30am–4:30pm
Tuesday
8:30am–4:30pm
Wednesday
8:30am–4:30pm
Thursday
8:30am–4:30pm
Friday
8:30am–4:30pm
Book an appointment
For information about this service, or to book an appointment, please call.
Call 07 5466 8100About this service
Facilities
Baby change facility
No appointment needed
You don't need an appointment. Walk-ins accepted.
Billing
No fee
You won't need to pay.
Additional information
A consumer/patient complaint is any expression of dissatisfaction or concern, by or on behalf of a consumer or group of consumers regarding the provision of a health service and health care. (Queensland Health Consumer Complaints Management Policy 2007 )
Patients or users of a health service are not the only consumers who may make a complaint. They can also be made by another person on behalf of the consumer/patient, such as a relative, carer, friend, consumer advocate, the Adult Guardian, or any person concerned about health care.
Complaints will also be accepted from a child, where the child is assessed as having sufficient level of maturity and understanding. If the child is considered to lack the capacity a parent or legal guardian can make the complaint on the child's behalf.
Patients or users of a health service are not the only consumers who may make a complaint. They can also be made by another person on behalf of the consumer/patient, such as a relative, carer, friend, consumer advocate, the Adult Guardian, or any person concerned about health care.
Complaints will also be accepted from a child, where the child is assessed as having sufficient level of maturity and understanding. If the child is considered to lack the capacity a parent or legal guardian can make the complaint on the child's behalf.
* Details may vary. Please call the service before visiting to double check details.
* Details may vary. Please call the service before visiting to double check details.