Financial Counselling. This is a regional program that offers both generalist financial counselling and specialist services for people on low incomes.
Specialist programs include services for problem gamblers and drought affected communities.
Financial Counsellors are trained counsellors who provide free and confidential information to families and individuals who are experiencing financial difficulties.
The service includes:
Advice about laws relating to payment and recovery of debts and bills.
Assistance to find options to deal with difficult financial circumstances.
Negotiation and advocacy on behalf of their clients, if requested.
Ensuring people are receiving correct entitlements and concessions. Assistance with consumer problems.
A Financial Counsellor can:
Explain what people can do if they can't pay bills, fines or debts.
Help people work out their payments with creditors.
Tell people about government and other assistance that may be available.
Help with Centrelink issues.
Provide information on bankruptcy. Assist with credit and loan issues. Contact our receptionist at the Kyneton Office for appointment information or more details.