Level 2, 202 City Walk, CANBERRA, ACT, 2601
Today's opening hours:
9am - 5pm
- Monday: 9am - 5pm
- Tuesday: 9am - 5pm
- Wednesday: 9am - 5pm
- Thursday: 9am - 5pm
- Friday: 9am - 5pm
Public holidays: View holiday hours Hide holiday hours
New Year's Day:
01 January 2020
27 January 2020
09 March 2020
10 April 2020
11 April 2020
12 April 2020
13 April 2020
25 April 2020
Queen's Birthday - ACT:
08 June 2020
Labour Day - ACT:
05 October 2020
25 December 2020
28 December 2020
The Connections staff work in collaboration with mental health consumers (participants), volunteers, relevant health professionals, family and/or friends of the consumer to encourage the participant to reconnect with the community.
Prospective participants are referred to the program by health professionals, support workers, family, friends or self-referral. Prospective volunteers often contact Connections staff through the expression of interest portal provided by Volunteering ACT or seek.com
Before matching a volunteer and participant the Connections staff consider the following:
- The location of the volunteer and participant
- Compatibility, interests, hobbies and personality types of each individual
- Ages and individual journeys
- Matching preferences expressed by the volunteer and participant
Once a volunteer-participant match has been considered, the Connections Program staff facilitate an introduction meeting. This meeting presents an opportunity for the volunteer and participant to meet, share some information about each other and consider how they can work together to achieve the participants social goals.
Following the introduction meeting our volunteers and participants regularly engage in conversations and share many laughs together while participating in everyday social activities- from a casual walk, going bowling, attending a community event and/or catching up for a coffee.
The Connections Program follows a strengths-based recovery-oriented model to reduce stigma associated with mental illness, social isolation and to increase positive self-perception.
The ongoing success is the result of the work and commitment of our volunteers. Without their highly valued contribution, the great social outcomes achieved would not be made possible.