Council to Homeless Persons, Ground Floor , 2 Stanley Street, COLLINGWOOD, VIC, 3066
Today's opening hours:
9am - 5pm
- Monday: 9am - 5pm
- Tuesday: 9am - 5pm
- Wednesday: 9am - 5pm
- Thursday: 9am - 5pm
- Friday: 9am - 5pm
Public holidays: View holiday hours Hide holiday hours
New Year's Day:
01 January 2019
28 January 2019
11 March 2019
19 April 2019
20 April 2019
21 April 2019
22 April 2019
25 April 2019
10 June 2019
Melbourne Cup Day:
05 November 2019
25 December 2019
26 December 2019
Who can phone the Support and Accommodation Rights Service for help?
Anyone who is a service user, resident, tenant or client of a support and accommodation service which is aimed at people who are homeless and women (and children) escaping domestic violence.
Or anyone who cannot gain satisfactory access to support and accommodation services.
What sort of problems will the Rights Service handle?
Any problem you might have had with workers, management, volunteers or service rules and policy of any support or accommodation service.
What will happen after I phone the Rights Service?
You can tell the worker what has happened then the worker will talk to you about:
-- Your rights
-- what you want to achieve
-- and how you might go about it.
Will the Rights Service actively help me find a solution
If you want to take your problem further, a representative will be appointed to act and speak on your behalf.
The representative will help you think and act towards reaching the solution which best suits you.
Is the Rights Service confidential and secure?
What you say is between you and your representative alone. Any information you give will only be released with your permission.
What will it Cost?
Only the time and effort involved in standing up for your rights - otherwise the Rights Service is FREE.
Who runs the Rights Service?
The Rights Service is run by its own committee which is separate and independent from both government and the individual management of support and accommodation service.
STAND UP FOR YOURSELF AND WE WILL STAND WITH YOU
Funded by the Supported Accommodation Assistance Program (SAAP).
YOU HAVE RIGHTS……
-- You have rights to freedom, privacy and safety.
-- You have the right to have whatever is necessary so that you:
- are not hungry
- are not cold
- have a house
- and are looked after when you are ill.
-- You have the right to be protected if someone wants to force you to change the way you are, what you think or write.
-- Nobody can enter your home without a reason
-- You should be protected in the same way, everywhere and like anyone else.
From the United Nations Universal Declaration of Human Rights
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